Evaluation of the Triage System in Handling Emergency Patients at the Ketapang Sub-Health Center, Sibolga Ilir Sub-district

Abstract

Emergency services are a crucial component of the healthcare system as they are directly related to saving patients' lives. The triage system plays a role in determining the priority of patient care based on their severity, thereby improving service effectiveness. This study aims to evaluate the implementation of the triage system in handling emergency patients at the Ketapang Sub-district Health Center, Sibolga Ilir. This study used a quantitative descriptive design with an observational approach. The population in this study were all emergency patients who came to the Ketapang Sub-district Health Center, with a purposive sampling technique. The research instruments were observation sheets and a triage implementation checklist. Data analysis was conducted univariately. The results of this study are expected to provide an overview of the level of accuracy of triage implementation and the factors that influence it. The conclusions of this study are expected to serve as a basis for improving the quality of emergency services, particularly in the implementation of the triage system in primary healthcare facilities