Job insecurity and job experience on salesperson performance mediated by work engagement
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Abstract
Sales performance differs notably among individuals, yet each salesperson plays a crucial role in achieving organizational targets. These differences can be influenced by various factors, including job insecurity and job experience. This study investigates how job insecurity and job experience affect job performance, with work engagement as a mediating factor, focusing on car salespersons in Kebumen Regency. Using a quantitative approach and Partial Least Squares–Structural Equation Modeling (PLS-SEM), data were collected from 62 respondents. The results reveal that job insecurity has no significant impact on work engagement or job performance. In contrast, job experience positively and significantly affects both work engagement and performance. Mediation analysis shows that work engagement significantly mediates the effect of job experience on performance, but not for job insecurity. These findings highlight that while work engagement can amplify the benefits of job experience, it does not counteract the negative effects of job insecurity. Managers are thus advised to enhance work engagement and
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How to Cite
Jayanti, H. . and Azizah, S. N. (2026) “Job insecurity and job experience on salesperson performance mediated by work engagement ”, Jurnal Mantik, 9(4), pp. 1503-1511. doi: 10.35335/mantik.v9i4.6972.
References
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Sabirina, E., & Rozaq, K. (2023). Pengaruh job insecurity terhadap employee performance melalui procedural justice.
Schumacher, D., Schreurs, B., De Cuyper, N., & Grosemans, I. (2021). The ups and downs of felt job insecurity and job performance: The moderating role of informational justice. Work and Stress, 35(2), 171–192. https://doi.org/10.1080/02678373.2020.1832607
Subijanto, Achmat Busyairi, & Nugroho Mardi Wibowo. (2024). Peran Pengalaman Kerja Terhadap Kinerja Pegawai Melalui Motivasi Sebagai Variabel Mediasi. Journal of Management and Creative Business, 2(1), 224–241. https://doi.org/10.30640/jmcbus.v2i1.2153
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Sukoco, I., Fu’adah, D. N., & Muttaqin, Z. (2021). Work engagement karyawan generasi milenial pada PT. X Bandung. AdBispreneur, 5(3), 263–281. https://doi.org/10.24198/adbispreneur.v5i3.29953
Susila, M. R. (2023). The role of work engagement in mediating the effect of job characteristics and compensation on performance. Asian Management and Business Review, 3(1), 60–73. https://doi.org/10.20885/ambr.vol3.iss1.art6
Syarief, R. R. , K. M. , S. M. A. , & A. A. (2024). Peran Motivasi Kerja Dalam Memediasi Pengaruh Promosi Jabatan Dan Pengalaman Kerja Terhadap Kinerja Pegawai Organisasi Perangkat Daerah Kabupaten Kolaka. JURNAL MANAJEMEN & ORGANISASI REVIEW (MANOR), 6(1)(1), 24–36. https://doi.org/10.47354/mjo.v5il
Tan, N. , & N. M. T. (2021). Pengaruh Manajemen Pengetahuan, Kompetensi, Dan Pengalaman Kerja Dengan Motivasi Kerja Sebagai Mediasi Terhadap Kinerja Pegawai Di Jakarta Utara. In Pengaruh Manajemen Pengetahuan, Kompetensi... Jurnal Manajerial dan Kewirausahaan: Vol. III (Issue 4).
Topchyan, R., & Woehler, C. (2021). Do Teacher Status, Gender, and Years of Teaching Experience Impact Job Satisfaction and Work Engagement? Education and Urban Society, 53(2), 119–145. https://doi.org/10.1177/0013124520926161
Wang, H. J., Lu, C. Q., & Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100(4), 1249–1258. https://doi.org/10.1037/a0038330
Yao, J., Qiu, X., Yang, L., Han, X., & Li, Y. (2022). The Relationship Between Work Engagement and Job Performance: Psychological Capital as a Moderating Factor. Frontiers in Psychology, 13, 729131. https://doi.org/10.3389/fpsyg.2022.729131
Zulfia, B. (2024). Pengaruh pengalaman kerja dan beban kerja terhadap kinerja Guru serta dampaknya pada tingkat pendapatan Guru di SMA Swasta Kota Jambi (Doctoral dissertation, Universitas Jambi). 10.
Al Amin, R., & Pancasasti, R. (2021). Pengaruh Job Insecurity Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervering. Technomedia Journal, 6(2), 176–187. https://doi.org/10.33050/tmj.v6i2.1753
Arijanto, A., Marlita, D., Suroso, A., & Purnomo, R. (2020). How is the Effect of Job Insecurity, Work Stress, and the Work Environment on Turnover Intention: A Case Study at the Company of Supplier Security System in Indonesia.
Bhutta, R. A., Bukhari, M., Nawaz, S., Sattar, S., & Ijaz, S. (2024). Exploring the Impact of Job Insecurity on Employee Job Performance in Pakistan’s Banking Sector: The Moderating Role of Organizational Justice. Journal of Excellence in Management Sciences, 3(3), 36–48.
Gea, S. M. (2019). Pengaruh Job Insecurity Terhadap Work Engangment pada Non-Pegawai Negeri Sipil Dinas Pendidikan Provinsi Sumatera Utara.
Indrawati, A. S., & Tandelilin, E. (2024). Pengaruh Job Insecurity, Work Stress dan Work Overload Terhadap Employee Performance pada Karyawan PKWT PT PAL Indonesia. Syntax Literate: Jurnal Ilmiah Indonesia, 9(11), 1–17.
Jumawan, J. (2021). Pengaruh Pengalaman Kerja dan Tingkat Pendidikan Terhadap Kinerja Pegawai dan Tunjangan Kinerja Sebagai Variabel Intervening. In 342 Media Mahardhika (Vol. 19, Issue 2).
Jung, H. S., Jung, Y. S., & Yoon, H. H. (2021). COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics. International Journal of Hospitality Management, 92, 102703. https://doi.org/10.1016/j.ijhm.2020.102703
Llosa, J. A., Agulló-Tomás, E., Menéndez-Espina, S., Heleno, C. T., & de Olivera Borges, L. (2023). Cross-cultural adaptation of the Job Insecurity Scale (JIS) in Brazil and cross-national analysis of Job Insecurity effects in Brazil and Spain. BMC Psychology, 11(1), 1–16. https://doi.org/10.1186/s40359-023-01156-9
Mantik, J., Jayanti, H., & Azizah, S. N. (2021). Job Insecurity and Job Experience on Salesperson Performance Mediated by Work Engagement. In Jurnal Mantik (Vol. 6, Issue 3). Online.
Nurmega, N. (2022). Pengaruh Pengalaman Dan Kemampuan Kerja Terhadap Kinerja Karyawan Di Balai Latihan Dan Pemberdayaan Masyarakat Desa Daerah Tertinggal Dan Transmigrasi Makassar. Jurnal Online Manajemen ELPEI, 2(2), 357–367.
Naqshbandi, M. M., Kabir, I., Ishak, N. A., & Islam, M. Z. (2024). The future of work: work engagement and job performance in the hybrid workplace. Learning Organization, 31(1), 5–26. https://doi.org/10.1108/TLO-08-2022-0097
Nikmah, U., & Martdianty, F. (2021). Job Insecurity, Work Engagement and Job Performance of Employees in Flexible Working Arrangement: Exploring the Mediating Role of Psychological Well-Being.
Nugraha, B. W. (2024). Pengaruh Work Engagement, Work Life Balance, dan Work Overload Terhadap Produktifitas Kerja Karyawan: Peran Kepuasan Kerja Sebagai Variabel Mediasi Pada Karyawan Perbankan. Kabillah: Journal of Social Community, 9(1), 1–20.
Pandhita, A., & Abdurachman Saleh Situbondo Karnadi. (2022). Pengaruh Kompetensi Dan Pengalaman Kerja Terhadap Kinerja Karyawan Melalui Motivasi Kerja Sebagai Variabel Intervening (Studi Pada Pt. Pegadaian Cabang Pembantu Asembagus). Jurnal Mahasiswa Entrepreneur (JME) FEB UNARS, 1(7), 1525–1538.
Pawestri, T. S. , & P. A. (2017). Pengaruh Ketidakamanan Kerja, Keterlibatan Karyawan Dan Dukungan Organisasi Terhadap Kinerja Karyawan Dengan Komitmen Organisasional Sebagai Variabel Intervening Pada Karyawan Bagian Produksi Bulu Mata Palsu Pt. Cosmoprof Indokarya Di Kabupaten Banjarnegara.
Qian, S., Yuan, Q., Niu, W., & Liu, Z. (2022). Is job insecurity always bad? The moderating role of job embeddedness in the relationship between job insecurity and job performance. Journal of Management and Organization, 28(5), 956–972. https://doi.org/10.1017/jmo.2018.77
Ramlan Syarief, R., Kamaluddin, M., Sabilalo, M. A., Studi Manajemen, P., & Tinggi Ilmu Ekonomi Enam-Enam, S. (2024). Peran Motivasi Kerja Dalam Memediasi Pengaruh Promosi Jabatan Dan Pengalaman Kerja Terhadap Kinerja Pegawai Organisasi Perangkat Daerah Kabupaten Kolaka. MANOR: Jurnal Manajemen Dan Organisasi Review, 6(1), 26–36. https://doi.org/10.47354/mjo.v5il
Sabirina, E., & Rozaq, K. (2023). Pengaruh job insecurity terhadap employee performance melalui procedural justice.
Schumacher, D., Schreurs, B., De Cuyper, N., & Grosemans, I. (2021). The ups and downs of felt job insecurity and job performance: The moderating role of informational justice. Work and Stress, 35(2), 171–192. https://doi.org/10.1080/02678373.2020.1832607
Subijanto, Achmat Busyairi, & Nugroho Mardi Wibowo. (2024). Peran Pengalaman Kerja Terhadap Kinerja Pegawai Melalui Motivasi Sebagai Variabel Mediasi. Journal of Management and Creative Business, 2(1), 224–241. https://doi.org/10.30640/jmcbus.v2i1.2153
Sugiyono. (2015). METODE PENELITIAN KUANTITATIF.
Sukoco, I., Fu’adah, D. N., & Muttaqin, Z. (2021). Work engagement karyawan generasi milenial pada PT. X Bandung. AdBispreneur, 5(3), 263–281. https://doi.org/10.24198/adbispreneur.v5i3.29953
Susila, M. R. (2023). The role of work engagement in mediating the effect of job characteristics and compensation on performance. Asian Management and Business Review, 3(1), 60–73. https://doi.org/10.20885/ambr.vol3.iss1.art6
Syarief, R. R. , K. M. , S. M. A. , & A. A. (2024). Peran Motivasi Kerja Dalam Memediasi Pengaruh Promosi Jabatan Dan Pengalaman Kerja Terhadap Kinerja Pegawai Organisasi Perangkat Daerah Kabupaten Kolaka. JURNAL MANAJEMEN & ORGANISASI REVIEW (MANOR), 6(1)(1), 24–36. https://doi.org/10.47354/mjo.v5il
Tan, N. , & N. M. T. (2021). Pengaruh Manajemen Pengetahuan, Kompetensi, Dan Pengalaman Kerja Dengan Motivasi Kerja Sebagai Mediasi Terhadap Kinerja Pegawai Di Jakarta Utara. In Pengaruh Manajemen Pengetahuan, Kompetensi... Jurnal Manajerial dan Kewirausahaan: Vol. III (Issue 4).
Topchyan, R., & Woehler, C. (2021). Do Teacher Status, Gender, and Years of Teaching Experience Impact Job Satisfaction and Work Engagement? Education and Urban Society, 53(2), 119–145. https://doi.org/10.1177/0013124520926161
Wang, H. J., Lu, C. Q., & Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100(4), 1249–1258. https://doi.org/10.1037/a0038330
Yao, J., Qiu, X., Yang, L., Han, X., & Li, Y. (2022). The Relationship Between Work Engagement and Job Performance: Psychological Capital as a Moderating Factor. Frontiers in Psychology, 13, 729131. https://doi.org/10.3389/fpsyg.2022.729131
Zulfia, B. (2024). Pengaruh pengalaman kerja dan beban kerja terhadap kinerja Guru serta dampaknya pada tingkat pendapatan Guru di SMA Swasta Kota Jambi (Doctoral dissertation, Universitas Jambi). 10.
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