The Effect Of Workload And Organizational Culture On Burnout With Work Stress As A Mediation Variable (Study On Employees Badan Penyelenggara Jaminan Sosial "Bpjs" Kesehatan Padang City
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Aug 15, 2022
Keywords:
burnout, workload, organizational culture, work stress
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Computer Science
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Abstract
The purpose of this research is to analyze the factors which cause employees to burnout in working, which include workload and organizational culture on burnout with work stress that employees feel as a mediation variable. Burnout is an important thing that must be considered by company management in managing company resources or employees. The population in this study are employees of Badan Peneyelenggara Jaminan Sosial BPJS Kesehatan Padang City, West Sumatera with a sample of 83 employees. The analytical method used descriptive statistical analysis and factor description analysis using SmartPLS 3.0. The result of this study shows that workload has a positive and significant effect on work stress; organizational culture has a negative and significant effect on work stress; workload, organizational culture, and work stress have a significant impact on burnout; work stress as a mediating variable has an effect on the workload on burnout and organizational culture on burnout.
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Wirman, W. R., Laura Syahrul and Yulihasri (2022) “The Effect Of Workload And Organizational Culture On Burnout With Work Stress As A Mediation Variable (Study On Employees Badan Penyelenggara Jaminan Sosial "Bpjs" Kesehatan Padang City”, Jurnal Mantik, 6(2), pp. 2415-1423. doi: 10.35335/mantik.v6i2.2782.
References
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[32] Xiaoming. (2018). Effects of workload on burnout and turnover intention of medicalstaff: A study. Studies on Ethno-Medicine, 8(3), 229–237. https://doi.org/10.31901/24566772.2014/08.03.04.
[33] Yoga, I, K, D, P., Sititiari, N, W., Sara, M. (2018). The Effect of Organizaional Culture on Employee Performance Mediated by Work Stres. Jurnal Ekonomi dan Bisnis Jagaditha, 5(2), 97-108 https://doi.org/10.22225/jj.5.2.582.97-108.
[34] Yosianan, Y., Hermawati, A., & Mas'ud, M. H. (2020). The Analysis of Workload and Work Environment on Nurse Performance With Job Stress as Mediation Variable. https://doi.org/10.31328/jsed.v3i1.1326.
[35] Zeinalpour. (2020). Effect of Job Stress on the Employees Performance. Annamalai International Journal of Business Studies and Research, 6(1), 47–55.
[36] Zulkarnain, Z., Yusuf, E. A., & Pulungan, A. V. (2015). The Impacts of Work-Family Conflict on Burnout among Female Lecturers. Makara Human Behavior Studies in Asia, 19(2), 87. https://doi.org/10.7454/mssh.v19i2.3477.
[2] Aghaei, H, A., Asadi, Z, S. (2020). The Influence of Organizational Culture on Resilience by Mediatory Effects of Occupational Stress, Job Satisfaction, and Burnout in Nurses: Structural Equation Modeling.
[3] Barclay, D., Higgins, C. & Thompson, R. (1995), 'The Partial Least Squares (PLS) Approach to Causal Modeling: Personal Computer Adoption and Use as an Illustration', Technology Studies, vol. 2, no. 2, pp. 285-309.
[4] Buerden. (2019). More work , more problems : The influence of workload on burnout and the role of work-home interference. International Journal of Advanced Engineering Research and Science (IJAERS), 1(June), 13–17.
[5] Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295–336.
[6] Deyulman. (2018). Improving Our Safety Culture. Jakarta: Gramedia.
[7] Dewi, R. S., & Riana, I. G. (2019). The Effect of Workload on Role Stress and Burnout. Journal of Multidisciplinary Academic, 03(03).
[8] Dondokambey. (2018). The Effect Of Workload And Environment On Job Burnot(Case Study at Eye Hospital Sulawesi Utara). Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(4), 3118–3127. https://doi.org/10.35794/emba.v6i4.21283.
[9] Ghorbanian, A., Naghdi, B., Jafari, H., Sadeghi, A. The Effect of Organizational Culture and Individual Motivation Resources on Staff Burnout: Structural Equation Modeling Approach EBHPME (2018); 2 (3): 181-191.
[10] Ghozali. (2016). Structural Equation Modeling Metode Alternatif dengan Partial Least Square (PLS). Semarang: Universitas Diponegoro.
[11] Greenhaus and Beutell. (2007). Behavior in organization: Understanding and managing the human side work. Philadelphia: Drexel University.
[12] Griffin. (2014). Organizational Behavior Managing People and Organizations. United State: South Westren.
[13] Hair, Joe F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128.
[14] Hair, Joseph F., William Black, Barry J. Babin, Rolph Anderson (2010). Multivariate data analysis, 7th ed., Prentice Hal.
[15] Hesti. (2019). The Effect Of Work-Family Conflict On Job Stress Of Country Civil Apparatus With Locus Of Control As A Moderation. 5(1), 269–278.
[16] Jonathan. (2019). Impact of physician workload on burnout in the emergency department. Psycology, Health and Medicine, 24(4).
[17] Jones, A., Norman, C. S., & Wier, B. (2010). Healthy lifestyle as a coping mechanism for role stress in public accounting. Behavioral Research in Accounting, 22(1), 21–41. https://doi.org/10.2308/bria.2010.22.1.21.
[18] Kelly, M., Soles, R., Garcia, E., & Kundu, I. (2020). Job Stress, Burnout, Work-Life Balance, Well-Being, and Job Satisfaction among Pathology Residents and Fellows. American Journal of Clinical Pathology. https://doi.org/10.1093/ajcp/aqaa013.
[19] Kreitner. (2010). Organizational Behavior. New York: McGraw-Hill.
[20] Maslach, C., & Leiter, M. P. (2008). Early Predictors of Job Burnout and Engagement. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.93.3.498.
[21] Priansa. (2016). Manajemen SDM dalam Organisasi Publik dan Bisnis. Bandung: Alfabeta.
[22] Qureshi, M. I., Iftikhar, M., Abbas, S. G., Hassan, U., Khan, K., & Zaman, K. (2013). Relationship between job stress, workload, environment and employees turnover intentions: What we know, what should we know. World Applied Sciences Journal, 23(6), 764–770. https://doi.org/10.5829/idosi.wasj.2013.23.06.313
[23] Ramadhi., Rivai, H. A., Lukito, H. (2021). The Effect Of Work Family Conflict On Burnout Through Work Stress as a Mediation Variable in West Sumatera Shipping Polytechnic https://doi.org/10.31869/mi.v15i2.2784.
[24] Rasip, A., Kurniawan, H., & Syahrina, I. A. (2020). Hubungan Antara Job Insecurity Dengan Burnout Pada Karyawan Outsourching Fifgroup Cabang Padang. Psyche 165 Journal, 13(2), 140–146.
[25] Sanchez-Gomez, M., & Breso, E. (2020). In pursuit of work performance: Testing the contribution of emotional intelligence and burnout. International Journal of Environmental Research and Public Health, 17(15), 1–13. https://doi.org/10.3390/ijerph17155373
[26] Sari, A., & Rahyuda, A, G. (2019). The Effect of Work Loads on Job Satisfaction Mediated By Job Stress, SSRG International Journal of Economics and Management Studies 6(8), 174-181. https://doi.org/10.14445/23939125/IJEMS-V6I8P119
[27] Sekaran. (2017). Metode Penelitian untuk Bisnis: Pendekatan Pengembangan-Keahlian. Jakarta Selatan: Salemba Empat.
[28] Sofiana, D., Dewi, S., Arrozi, M. (2021). Pengaruh Kepemimpinan Kepala Ruangan, Beban Kerja serta Budaya Organisasi Terhadap Stres Kerja Perawat Ruangan Rawat Inap RSAU dr. Esnawan Antariksa https://doi.org/10.46799/jhs.v2i6.185.
[29] Umar. (2015). Metode Penelitian Untuk Skripsi dan Tesis Bisnis (Edisi Baru). Jakarta: Raja Grafindo Persada.
[30] Wrei and Bedeian. (2009). The Evolution of Management Thought. United State: Jons Wiley & Sons.
[31] Wu, G., Hu, Z., Zheng, J. (2019). Role Stress, Job Burnout, and Job Performance in Construction Project Managers: The Moderating Role of Career Calling.
[32] Xiaoming. (2018). Effects of workload on burnout and turnover intention of medicalstaff: A study. Studies on Ethno-Medicine, 8(3), 229–237. https://doi.org/10.31901/24566772.2014/08.03.04.
[33] Yoga, I, K, D, P., Sititiari, N, W., Sara, M. (2018). The Effect of Organizaional Culture on Employee Performance Mediated by Work Stres. Jurnal Ekonomi dan Bisnis Jagaditha, 5(2), 97-108 https://doi.org/10.22225/jj.5.2.582.97-108.
[34] Yosianan, Y., Hermawati, A., & Mas'ud, M. H. (2020). The Analysis of Workload and Work Environment on Nurse Performance With Job Stress as Mediation Variable. https://doi.org/10.31328/jsed.v3i1.1326.
[35] Zeinalpour. (2020). Effect of Job Stress on the Employees Performance. Annamalai International Journal of Business Studies and Research, 6(1), 47–55.
[36] Zulkarnain, Z., Yusuf, E. A., & Pulungan, A. V. (2015). The Impacts of Work-Family Conflict on Burnout among Female Lecturers. Makara Human Behavior Studies in Asia, 19(2), 87. https://doi.org/10.7454/mssh.v19i2.3477.
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