Jurnal Mantik

Does Being Visible Mean Being Trusted? The Role of Digital Presence and Online Reviews in Generation Z's Wedding Service Selection

2026-07-31T04:23:07+00:00

Consumer decisions regarding wedding beauty services are increasingly influenced by digital information, particularly among Generation Z. Although previous studies have examined e-WOM, online reviews, digital presence, and consumer trust, limited research has simultaneously investigated digital presence and online reviews in building consumer trust within the wedding beauty service industry. This study aims to examine the influence of digital presence and online reviews on consumer trust and the subsequent influence of consumer trust on Generation Z’s service selection decisions. The novelty lies in integrating digital presence and online reviews into a single model within the relatively underexplored context of wedding beauty services. A quantitative explanatory approach was employed using a survey of Generation Z respondents aged 18–27 years who actively use digital platforms and have searched for or considered wedding beauty services. Respondents were selected through purposive sampling. Data were collected using a structured five-point Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results show that digital presence has a positive and significant effect on consumer trust (? = 0.493; p < 0.001), while online reviews also have a positive and significant effect on consumer trust (? = 0.457; p < 0.001). Consumer trust positively and significantly influences service selection (? = 0.781; p < 0.001). Theoretically, this study contributes to digital consumer behavior research by demonstrating the complementary roles of digital presence and online reviews in forming consumer trust. Practically, wedding beauty service providers should strengthen visual quality, content consistency, digital interaction, and credible online reviews to build trust and attract Generation Z. Future research should examine perceived authenticity, review credibility, influencer trust, and AI-generated reviews

Digital marketing development strategy of rama cassava chips at tajur halang village

2026-05-30T06:06:15+00:00

This study aims to formulate appropriate digital marketing strategies to increase brand awareness and sales for the Rama Cassava Chips SME amid increasingly competitive market dynamics. Unfortunately, Rama Cassava Chips has not yet implemented digital marketing and still relies on distributors, resulting in declining sales. The implementation of digital marketing strategies is essential given the behavior of the target market Millennials and Generation Z who are known as digital natives. Unfortunately, previous research has not specifically addressed digital marketing strategies suitable for the subject’s circumstances. This is a descriptive study utilizing the IFE, EFE, IE Matrix, and SWOT Matrix as analytical tools. The analysis results show that an IFE score of 3.15 and an EFE score of 2.30 place the business in the grow and build position. This indicates that the business possesses strong internal strengths but faces significant external pressures. The recommended strategic alternatives include strengthening digital branding through storytelling, developing an omnichannel marketing system, enhancing brand identity, pursuing product differentiation, and leveraging digital data. The findings of this study theoretically contribute to research in the field of digital marketing, particularly in the context of agro-industrial SMEs producing local products such as cassava chips, and practically provide guidance for SMEs, specifically Rama Cassava Chips in designing more targeted digital marketing strategies.

The influence of price perception, product quality, and promotion on purchasing decisions for betawi nasi ulam

2026-08-13T04:37:34+00:00

This study examines the influence of price perception, product quality, and promotion on purchasing decisions regarding Nasi Ulam Betawi. Traditional culinary dishes face increasingly stiff competition from modern food products, particularly among young urban consumers. A quantitative explanatory research was employed, utilizing primary data collected directly from respondents via structured questionnaires. Purposive sampling was used to select a sample of 155 respondents who had previously purchased and consumed Nasi Ulam Betawi. The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS software, encompassing analyses of outer loadings, discriminant validity, multicollinearity, the coefficient of determination, and hypothesis testing procedures. The results indicate that price perception, product quality, and promotion each exert a positive and statistically significant influence on purchasing decisions; this is evidenced by p-values ??of 0.002 for the influence of product quality and price perception on purchasing decisions, and 0.000 for promotion. Promotion demonstrated the strongest influence, followed by price perception and product quality, which showed equal levels of impact, along with an R² value of 80.1%. The path coefficient values ??from the original sample indicate a positive and strong influence Price Perception 0.294, Product Quality 0.306, and Promotion 0.363. The study concludes that businesses in the traditional culinary sector need to strengthen promotional strategies, maintain competitive and fair pricing, and consistently improve product quality to sustain consumer interest and support the preservation of Betawi culinary heritage

Community-based human resource transformation in remote coastal tourism development in south nias

2026-05-18T07:45:50+00:00

This study examines community-based human resource transformation in coastal tourism development within remote coastal communities in South Nias, Indonesia. Coastal tourism is increasingly recognized as a strategic driver of regional economic growth, poverty reduction, and community empowerment. However, tourism development in remote areas often encounters challenges such as limited human resource capacity, low community participation, and dependence on external actors. This research explores how local communities transform their human resources to become active agents of sustainable tourism development. A qualitative approach was employed in Soto'ó Village, Maniamolo Sub-district, South Nias Regency. Data were collected through semi-structured interviews, direct observation, and documentation involving community leaders, tourism actors, village officials, youth groups, women's groups, and local entrepreneurs. Data analysis focused on community experiences, social interactions, and collective learning processes. Findings indicate that Sotoó Village has a passion for promoting tourism, but limited human resources and minimal human resource development require improvement and restructuring through human resource transformation, such as awareness transformation, competency development, strengthening social capital, the emergence of community leadership, and socio-economic empowerment. This study proposes a Community-Based Human Resource Transformation model that emphasizes participatory governance, leadership development, and collaborative stakeholder engagement as the primary foundation for sustainable coastal tourism development

Integrated marketing strategy for insured outpatient care at a municipal hospital

2026-08-05T08:23:28+00:00

Background: Evidence is limited on how municipal hospital management can integrate National Health Insurance demand signals, stakeholder experience, the services marketing mix, digital marketing, and resource constraints into strategic planning for outpatient services. JKN-financed outpatient encounters decreased from 12,324 in 2021 to 11,364 in 2022 (?960; ?7.79%), although total outpatient encounters increased from 18,760 to 19,445; counts represent encounters rather than unique patients. Objective: To develop an evidence-linked marketing strategy for JKN outpatient services at a municipal hospital. Methods: This qualitative single-case study integrated hospital documents, 2020–2022 administrative data, interviews, observations, and a focus group using a framework matrix, the seven-part services marketing mix, and weighted SWOT/TOWS analysis. The sample comprised 15 unique participants: three managers and 12 adult JKN outpatients. Results: Accreditation, competent personnel, location, and JKN eligibility were strategic assets. Referral complexity, restricted hours, parking, registration, pharmacy flow, fragmented information systems, and limited digital communication constrained access. Findings supported positioning based on dependable, inclusive care; phased service, referral, and digital initiatives are author-generated proposals requiring prospective evaluation. Conclusion: The study contributes an integrated planning framework but cannot attribute the observed decline to marketing. Future multicentre longitudinal studies should evaluate clinic-level demand, patient experience, waiting times, reimbursement, and incremental costs

Development and Expert Validation of an Entrepreneurship Learning Module for Students in the Management Study Program

2026-06-17T04:46:15+00:00

Entrepreneurship education plays an important role in developing students’ entrepreneurial competencies in higher education. However, the availability of structured and validated entrepreneurship learning modules that support competency-based learning in Management Study Programs remains limited. This study aimed to develop and validate an entrepreneurship learning module for students in the Management Study Program at Universitas Al Washliyah Labuhanbatu using the Research and Development (R&D) approach with the ADDIE model, covering the analysis, design, development, implementation, and evaluation stages. This article focuses on the module development and expert validation stages. The module was developed based on a needs analysis involving lecturers and students and was designed by integrating learning outcomes, instructional materials, case studies, project-based learning activities, and assessment instruments. The developed module was evaluated by subject matter, instructional design, media, and language experts to assess its content, presentation, instructional design, and language quality. The validation results indicated that the module was feasible in all assessed aspects, with an average score of 3.51 from instructional design experts, 3.43 from media experts, 3.42 from subject matter experts, and 3.40 from language experts, all of which were categorized as feasible. These findings indicate that the developed entrepreneurship learning module meets the quality standards required for higher education learning materials. Therefore, the module can serve as a validated learning resource to support entrepreneurship learning in the Management Study Program

Platformization, performative perfectionism, and creative stress among local independent musicians in Purwokerto

2026-07-21T05:52:06+00:00

Digital platforms have transformed music production, promotion, distribution, and audience engagement, but their effects on local independent musicians remain underexplored. Previous studies have discussed platformization, digital music labor, perfectionism, music performance anxiety, royalties, and musicians’ wellbeing separately. However, limited attention has been given to how platform-based visibility, content demands, cover culture, royalty uncertainty, and audience evaluation jointly reshape musical quality, performative perfectionism, and creative stress in local music ecosystems. This study examines how local independent musicians in Purwokerto negotiate platformization, artistic ideals, cover culture, royalties, performative perfectionism, and creative stress. Using a qualitative collective instrumental case study, data were collected through semi-structured interviews with three information-rich cases: Denny Alvian, Polkadots, and Aga/Hyndia. The data were analyzed thematically through the framework of platformization of cultural production. The findings show that digital platforms do not merely distribute songs; they reshape how songs are created, evaluated, promoted, and sustained. Musical quality is increasingly associated with hooks, short-form visibility, engagement, fanbase strength, content adaptability, and algorithmic circulation. Musicians negotiate platform demands while maintaining artistic identity and offline performance opportunities. Cover culture and royalties are interpreted as promotional opportunities, recognition mechanisms, and sources of economic uncertainty. Performative perfectionism emerges when musicians pursue artistic excellence, platform-oriented visibility, and audience approval. These pressures contribute to creative stress when intensive creative work does not produce predictable audience response, monetization, or stage opportunities. This study contributes to digital creative labor and music studies by showing how platformization transforms quality, recognition, perfection, and psychological pressure in a local independent music ecosystem

The effect of implementation and data quality on continuance intention in using the Sistem Informasi Penilaian (SIP DJKN), mediated by service quality

2026-06-17T15:41:09+00:00

The implementation of Sistem Informasi Penilaian (SIP - DJKN) has intensified the need for public organizations to strengthen employee performance through digital adaptation and effective leadership practices for increase public services. The research adopts a quantitative approach using Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected from 103 respondents, consisting of employees within the Directorate General of State Assets (DJKN) and related stakeholders through Purposive sampling using structured questionnaires with Likertscale measurements. The findings indicate that both system implementation and data quality positively and significantly influence continuance intention. Furthermore, service quality plays a critical mediating role in strengthening these relationships. The results highlight the importance of improving service responsiveness and ensuring high-quality data to sustain long-term system adoption in public sector digital transformation. This study contributes to the literature by confirming the importance of service quality as a mediator in public sector digital systems

The influence of service quality and promotion on consumers' purchase decisions: a quantitative study of mcdonald's drive-thru service in palembang, Indonesia

2026-07-23T04:46:01+00:00

This study examines the influence of service quality and promotion on consumer purchase decisions at McDonald's Drive-Thru PTC Palembang, Indonesia. The increasing demand for fast-food drive-thru services has intensified competition among quick-service restaurants, making service quality and promotional strategies essential determinants of consumer purchasing behavior. A quantitative research approach was employed using primary data collected from 100 consumers through purposive sampling. The data were analyzed using multiple linear regression, supported by validity, reliability, and classical assumption tests. The results indicate that service quality has a positive and significant effect on consumer purchase decisions (B = 0.112; t = 3.582; p = 0.001), while promotion exerts a stronger positive influence (B = 0.219; t = 5.567; p < 0.001). Simultaneously, both variables significantly affect purchase decisions (F = 354.011; p < 0.001), explaining 88.0% of the variance (R² = 0.880). These findings suggest that improving service performance while implementing effective promotional activities can strengthen consumers' purchasing intentions and enhance business competitiveness in the fast-food industry. The study provides practical insights for restaurant managers in developing customer-oriented marketing strategies and enriches the literature on consumer behavior within the context of drive-thru services

The effect of online marketing and e-service quality on customer loyalty with customer satisfaction as an intervening variable

2026-06-17T06:40:31+00:00

The primary objective of this research is to analyze the impacts of online marketing and e-service quality on customer loyalty, with customer satisfaction operating as a mediating factor. While digital marketing frameworks are widely explored, empirical focus on localized broadband infrastructures within expanding regional markets remains limited, presenting a distinct research gap regarding telecommunication user behavior. Through a quantitative survey approach, data collection involved 151 IndiHome users based in Kebumen who filled out questionnaires via Google Forms, which were then processed using multiple linear regression analysis via SPSS 25.0. The findings indicate that Online Marketing exerts a positive and significant effect on both Customer Loyalty and Customer Satisfaction. Similarly, E-Service Quality demonstrates a positive and significant impact on both Customer Loyalty and Customer Satisfaction. In addition, Customer Satisfaction significantly influences Customer Loyalty and partially mediates the effects of both Online Marketing and E-Service Quality on Customer Loyalty. These statistical outcomes emphasize that strengthening online promotional frameworks and elevating electronic service delivery are vital to boost user contentment and cultivate sustainable brand allegiance. Consequently, this study implies that PT Telkom IndiHome must continuously refine its digital marketing execution and electronic service infrastructure to preserve consumer satisfaction and maintain long-term loyalty within an increasingly competitive broadband sector

Understanding beneficiary satisfaction through logistics efficiency and digital technology in Indonesia's free nutritious meal program

2026-07-10T04:57:59+00:00

High malnutrition rates among pregnant women, infants, and children pose a significant challenge to Indonesia's human resource development and the "Indonesia Emas 2045" vision. To address this, the government initiated the Free Nutritious Meals Program (Makanan Bergizi Gratis / MBG). However, operational bottlenecks such as inefficient distribution, underutilized technology, and inconsistent service quality-persist. This study examines the impact of logistics distribution efficiency, information technology utilization, and service quality on beneficiary satisfaction within the MBG program. Using a quantitative approach, data were gathered from 294 respondents at SMAN 14 Palembang (selected via purposive sampling using Slovin’s formula from a population of 1,105) through structured Likert-scale questionnaires. Analysis was conducted using SPSS, incorporating validity, reliability, classical assumption tests, and multiple linear regression. The findings demonstrate that logistics distribution efficiency, information technology, and service quality both individually and collectively have a positive and statistically significant effect on beneficiary satisfaction. By empirically evaluating these core operational drivers, this study offers actionable insights for program administrators to optimize distribution channels, integrate digital management tools, and refine service delivery across national meal programs

The influence of intensity and effectiveness of chatgpt use on critical thinking skills of students at the sekolah tinggi ilmu ekonomi YAPAN

2026-06-05T03:04:49+00:00

Advances in Artificial Intelligence (AI) technology, particularly ChatGPT developed by OpenAI, have brought changes to various aspects of higher education, including student learning processes. Currently, ChatGPT is widely used as a means to obtain information, assist in completing academic assignments, and support understanding of lecture material. On the other hand, the high level of use of this technology has given rise to various views regarding its impact on students' critical thinking skills. Therefore, this study was conducted to determine the effect of the intensity of ChatGPT use and its effectiveness on the critical thinking skills of STIE YAPAN students. The study used a quantitative approach with a survey method by distributing questionnaires to 193 students selected using a purposive sampling technique. The data obtained were analyzed using multiple linear regression methods with the help of SPSS software. The results showed that the intensity of ChatGPT use did not have a significant effect on students' critical thinking skills, as indicated by a significance value of 0.163 > 0.05. Conversely, the effectiveness of ChatGPT use was proven to have a positive and significant effect on students' critical thinking skills with a significance value of 0.001 < 0.05. In addition, the intensity and effectiveness of ChatGPT use together have a significant effect on students' critical thinking skills, as indicated by a significance value of 0.004 < 0.05

Transformational leadership as a mediator of the influence of digital workplace and digital culture on employee engagement (Evidence from the Indonesian public sector)

2026-07-10T05:22:06+00:00

Digital transformation is a strategic priority for public sector performance, yet employee engagement among Indonesian Civil Servants (ASN) remains low. This study examines the impact of digital workplace and digital culture on employee engagement, with transformational leadership as a mediating variable, among 399 Civil Servants in the South Sumatra Provincial Government. Utilizing a quantitative explanatory design with proportionate stratified random sampling, data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that both digital workplace and digital culture significantly and positively influence employee engagement and transformational leadership. Furthermore, transformational leadership partially mediates these relationships. These findings demonstrate that digital initiatives are most effective when supported by leadership that fosters collaboration and innovation. This study offers an empirically validated model for public sector engagement and provides actionable guidance for policymakers advancing bureaucratic reform

The effect of work motivation and teamwork on employee performance at KSP prima sejahtera mulyo

2026-06-02T03:49:21+00:00

The dynamic capacity of human resources plays a crucial role in the operational sustainability of cooperative institutions. This study aims to analyze the partial and simultaneous effects of work motivation and teamwork on employee performance at Koperasi Simpan Pinjam Prima Sejahtera Mulyo (KSP Prima Sejahtera Mulyo). Based on initial observations from January to September 2025, the cooperative faced a performance gap of 11.20% in billing targets accompanied by sharp monthly fluctuations. Using a descriptive quantitative method, primary data was collected through a 1–5 Likert scale questionnaire to 37 employees as a saturated sample (census). Data analysis used multiple linear regression through IBM SPSS. The results of the classical assumption test confirmed that the residual data were normally distributed, free from heteroscedasticity, and there was no multicollinearity. Partial testing showed that work motivation (X1) had a positive and significant effect on performance (t count = 6.408; p = 0.000). Teamwork (X2) also had a positive and significant effect (t count = 3.166; p = 0.003). Simultaneously, both variables had a significant effect (F count = 174.575; p = 0.000). The coefficient of determination (R2 = 0.911) proves that 91.1% of the performance variation is explained by motivation and teamwork. Cooperative management is advised to evaluate the reward system periodically and implement a structured team building program

Digital competency strengthening model, motivation, and innovative work culture to improve performance and the competitiveness of MSMEs in the special economic zone of Palu

2026-06-11T06:49:42+00:00

This study aims to analyze the influence of digital competencies, motivation, and innovative work culture on the performance of MSMEs in Palu City as an effort to strengthen business competitiveness in the era of digital transformation. The research uses a quantitative approach with a survey method of 150 MSME actors selected through purposive sampling techniques. Data were collected using questionnaires that had met the criteria for validity and reliability, with a Cronbach's Alpha value of 0.853 indicating a high level of reliability. Data analysis was carried out using multiple linear regression. The results of the study produced a regression equation Y = 8.020 – 0.033X? + 0.242X? + 0.353X?. Partially, digital competence had no significant effect on the performance of MSMEs (? = -0.033; t = -0.794; p = 0.428), while motivation had a positive and significant effect (? = 0.242; t = 2.710; p = 0.008) and innovative work culture also had a positive and significant effect (? = 0.353; t = 4.261; p = 0.000). The results of the simultaneous test showed that digital competence, motivation, and innovative work culture together had a significant effect on the performance of MSMEs with values of F = 16.835 and p = 0.000. Multicollinearity testing showed no correlation problems between independent variables with a Tolerance value of 0.709–0.953 and a VIF of 1.050–1.411. The findings of the study indicate that the improvement in the performance of MSMEs is more determined by motivation factors and innovative work culture than by digital competence alone. Therefore, the MSME development strategy needs to be directed at strengthening human resources that not only focus on improving digital skills, but also on forming motivation and work culture that is adaptive, creative, and innovation-oriented to support business sustainability and competitiveness

The influence of work motivation on employee loyalty: the mediating role of job satisfaction at pt alido ps

2026-06-27T03:25:31+00:00

Employee loyalty plays a crucial role in ensuring organizational sustainability and competitiveness. However, previous studies have reported inconsistent findings regarding the mediating role of job satisfaction in the relationship between work motivation and employee loyalty, while empirical evidence from Indonesia's poultry industry remains limited. This study aimed to examine the direct effect of work motivation on employee loyalty and the indirect effect through job satisfaction at PT Alido PS. A quantitative approach with an associative causal design was employed involving 101 employees selected through simple random sampling from a population of 200 employees. Data were collected using structured questionnaires and analyzed using path analysis, Sobel testing, and Variance Accounted For (VAF). The results revealed that work motivation significantly influenced job satisfaction (? = 0.662, p < 0.001) and employee loyalty (? = 0.418, p < 0.001), while job satisfaction also had a significant positive effect on employee loyalty (? = 0.422, p < 0.001). The indirect effect of work motivation on employee loyalty through job satisfaction was 0.279, with a Sobel test value of 4.11, confirming a significant mediation effect. The VAF value of 40% indicated partial mediation, while the coefficient of determination (R² = 0.768) showed that the proposed model explained 76.8% of the variance in employee loyalty. This study contributes to the human resource management literature by providing empirical evidence that job satisfaction partially mediates the relationship between work motivation and employee loyalty in the underexplored context of Indonesia's poultry industry. The findings also offer practical insights for organizations seeking to strengthen employee loyalty through integrated strategies that enhance both work motivation and job satisfaction.

Foreign exchange reserves dynamics: Trade balance and external debt in an ecm analysis

2026-05-23T04:31:46+00:00

This study examines the dynamics of foreign exchange reserves within an open economy framework by focusing on the roles of trade balance and external debt. In recent years, the stability of foreign exchange reserves has become a critical issue due to increasing external volatility, global economic uncertainty, and growing dependence on international trade and financial flows. This study aims to analyze both short-run and long-run relationships between trade balance, external debt, and foreign exchange reserves. The research employs an Error Correction Model (ECM) using quarterly data from 2016 to 2025. The results indicate that the trade balance has no significant effect in the short run but exhibits a positive and significant effect in the long run on foreign exchange reserves. In contrast, external debt has a positive and significant impact in both the short run and long run. These findings suggest that foreign exchange reserves are influenced by a dynamic adjustment mechanism, where the real sector plays a dominant role in the long run, while the financial sector contributes more rapidly in the short run. The main contribution of this study lies in highlighting the asymmetric relationship between external sector variables and foreign exchange reserves, emphasizing the importance of adjustment processes toward long-run equilibrium. These findings are important for policy formulation aimed at maintaining foreign reserve stability through export strengthening, value-added improvement, and sustainable external debt management

Tax morality and payment mechanisms associated with motor vehicle taxpayer compliance at samsat Surakarta

2026-08-13T04:15:02+00:00

This study examines the relationship between Tax Morality, Payment Mechanism, and motor vehicle taxpayer compliance at the Surakarta SAMSAT Office. The study addresses the limited examination of internal behavioral and external administrative factors simultaneously in the local motor vehicle taxation context. A quantitative approach with descriptive and associative designs was employed. The population consisted of 647,685 registered motor vehicle taxpayers in 2025, with 100 respondents selected using the Slovin formula with a 10% margin of error and accidental sampling. Data were collected using a five-point Likert-scale questionnaire and analyzed using IBM SPSS. The results show that Tax Morality has a significant negative relationship with taxpayer compliance (? = ?0.506; t = ?9.225; p < 0.001), while Payment Mechanism also has a significant negative relationship (? = ?0.767; t = ?13.981; p < 0.001). These negative relationships differ from the positive relationships generally expected theoretically. The regression model is jointly significant (F = 122.271; p < 0.001), with an R² of 0.716, indicating that Tax Morality and Payment Mechanism statistically account for 71.6% of the variation in taxpayer compliance. The findings contribute empirical evidence that internal moral orientation and external payment mechanisms do not necessarily have positive relationships with taxpayer compliance in the Surakarta SAMSAT context

Work productivity in the digital payment era: the roles of the pospay application, competition, and electronic service quality

2026-05-26T11:14:17+00:00

This study examined the effects of the quality of the Pospay application system and the level of competition in the digital payment era on work productivity, with electronic service quality as a moderating variable. The study addressed the challenge of maintaining work productivity amid rapid digital payment development and increasing competition in postal services. A quantitative research approach was employed. The population comprised of users of the Pospay application at the Post Office of Pandeglang Regency. A purposive sampling technique was applied, resulting in 300 respondents. Primary data were collected through questionnaire distribution. The data were analyzed using statistical techniques to test direct and moderating effects among variables. The findings indicated that the quality of the Pospay application system had a significant effect on work productivity. The level of competition in the digital payment era also significantly influences work productivity. Electronic service quality significantly moderated the relationship between the quality of the Pospay application system and work productivity, as well as the relationship between competition and work productivity. These results emphasize the importance of system quality, competitive conditions, and electronic service quality in enhancing work productivity within digital payment services

Human Resource Management in Islamic Education Based on the Qur'an and Hadith in Responding to Teacher Quiet Quitting

2026-06-26T04:45:15+00:00

Quiet quitting has become a critical issue in educational organizations because it shows teachers' psychological withdrawal while they remain formally present in the institution. Previous studies have mostly explained quiet quitting through workload, burnout, stress, leadership, and low work engagement. However, limited attention has been given to an Islamic educational human resource management model grounded in the Qur'an and Hadith. This study aims to identify the research gap, formulate Qur'anic and Prophetic principles for teacher management, and synthesize them into a conceptual model for responding to teacher quiet quitting. The study uses qualitative library research with a normative-conceptual approach. Primary data were drawn from selected Qur'anic verses and Hadith related to justice, human dignity, shura, amanah, competence, discipline, exemplary leadership, and consistency. Secondary data were obtained from Qur'anic exegesis, Islamic education management literature, and recent international studies on quiet quitting, teacher engagement, teacher well-being, and the Job Demands-Resources model. Data were analyzed through content analysis involving source selection, coding, categorization, interpretation, and conceptual synthesis. The findings show that quiet quitting among teachers is not only an individual motivation problem, but also a sign of weak organizational support, excessive demands, reduced meaning, and limited professional recognition. The proposed model integrates four dimensions: spiritual, humanistic, professional, and organizational. This model contributes to Islamic educational management by balancing spiritual meaning with fair workload, ethical leadership, teacher participation, competence development, and supportive institutional culture

The influence of capital adequacy ratio (car) and loan to deposit ratio (ldr) on return on assets (roa) in banking companies listed on the indonesia stock exchange

2026-08-06T06:04:08+00:00

The objective of this research is to analyze how Capital Adequacy Ratio and Loan to Deposit Ratio affect Return on Assets in Indonesian banks listed on IDX from 2021 to 2025. Previous studies show inconsistent findings regarding the effect of CAR and LDR on ROA. Some found a positive effect, while others found negative or insignificant results. This inconsistency indicates a research gap that needs further testing in the post-pandemic period. The population includes all banks listed on IDX in 2025. The sample was selected using purposive sampling: banks listed consecutively from 2021-2025 with complete annual reports. Based on these criteria, 16 banks were selected. This study uses a panel data design with 80 observational data to capture cross-sectional and time-series effects. Multiple linear regression with SPSS was used. Classical assumption tests including normality, multicollinearity, heteroscedasticity, and autocorrelation were conducted prior to analysis. The results show that CAR and LDR negatively affect ROA. Specifically, CAR has a negative and significant effect with B = -0.149, Beta = -0.303, t = -2.881, p = 0.005. LDR also has a negative and significant effect with B = -0.164, Beta = -0.249, t = -2.370, p = 0.020. Simultaneously, CAR and LDR significantly affect ROA with F = 6.739, p = 0.002. CAR and LDR explain 14.9% of ROA variation, with Adjusted R² = 0.149. The novelty of this study is its use of recent data from 2021-2025 during economic recovery. The implication is that banks should optimize CAR and LDR levels to maintain profitability

The influence of work life balance and job stress on the performance of generation y and z employees at pt aerofood Indonesia Surabaya Unit

2026-06-11T06:29:17+00:00

This study was conducted to analyze the relationship between work-life balance and work stress variables on the performance of Generation Y and Generation Z employees at PT Aerofood Indonesia Unit Surabaya. The data collection process was carried out using quantitative methods through the distribution of questionnaires and observations to 44 respondents selected using purposive sampling techniques with the help of the IBM SPSS Statistics application for Windows version 26. The results of the study indicate that the work-life balance variable has a positive andssignificant effect on employee performance with a t-value of 4.604 and a significance value of 0.000 <0.05. Meanwhile, the work stress variable does not show a significant effect on employee performance with a t-value of 0.307 and a significance value of 0.760 >0.05. However, simultaneously, the work-life balance and work stress variables simultaneously have a significant effect on employee performance with a calculated F-value of 11.796 and a significance value of 0.000 <0.05. The results of this study are expected to help companies evaluate and create a more balanced work environment to improve employee productivity and performance quality

Basic study on the integration of zakat, village fund, and microfinance management to increase the existence of sustainable MSMEs (empirical Study of the Tolitoli Affirmation Region)

2026-06-15T04:04:47+00:00

This study examines the influence of zakat management, village fund management, and microfinance on the sustainable existence of micro, small, and medium enterprises (MSMEs) in the affirmation area of Tolitoli Regency, Indonesia. Previous studies have generally investigated these financing instruments separately, while limited empirical evidence exists regarding their integrated role in strengthening MSME sustainability in disadvantaged regions. This study therefore offers a novel perspective by integrating social finance, public finance, and microfinance within a single analytical framework. Using a quantitative approach, data were collected from 120 MSME owners through structured questionnaires and analyzed using multiple linear regression. Descriptive results indicate that microfinance received the highest assessment from respondents (mean = 39.15), followed by zakat management (mean = 38.83) and village fund management (mean = 36.83), while sustainable MSME existence recorded a mean score of 40.39. The F-test results show that zakat management, village fund management, and microfinance simultaneously have a significant effect on sustainable MSME existence (F = 151.275; p < 0.001). The t-test further indicates that all variables significantly influence MSME sustainability, with zakat management demonstrating the strongest effect (? = ?0.485), followed by microfinance (? = ?0.275) and village fund management (? = ?0.246). The coefficient of determination (Adjusted R² = 0.791) indicates that 79.1% of the variation in sustainable MSME existence can be explained by the model. Although the regression coefficients are negative, these findings suggest the need for further evaluation of program implementation effectiveness, beneficiary targeting, financing suitability, and institutional coordination. The study contributes to the literature by proposing an integrated social–public–microfinance framework as a foundation for strengthening MSME resilience and sustainability in affirmation areas.

The effect of training, development, and job satisfaction on employee performance with the mediating variable of competency (study at pt.wom finance)

2026-07-20T02:39:53+00:00

This study aims to examine the effects of training, development, and job satisfaction on employee performance, with competence serving as a mediating variable. Employee performance is a critical factor in achieving organizational goals; therefore, efforts to enhance competence through training and development programs, as well as improving job satisfaction, are essential. This study employed a quantitative approach using a survey method involving employees as respondents. In this study, the population used is all Head Office employees at WOM Finance. The number of indicators used in this study is 15, resulting in a sample size of 15 x 7 = 105 respondents. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that training and development have a positive and significant effect on both competence and employee performance. Job satisfaction has a positive and significant effect on competence but does not have a significant direct effect on employee performance. Furthermore, competence has a positive and significant effect on employee performance and is proven to mediate the relationships between training, development, job satisfaction, and employee performance. These findings suggest that improving employee performance can be achieved more effectively through strengthening employee competence, supported by training, development, and job satisfaction initiatives. Therefore, organizations should optimize competency development programs as a strategic approach to enhancing employee performance. The findings of this study are expected to serve as a reference and basis for consideration for companies in understanding the vital roles that training, development, job satisfaction, and competence play in enhancing performance, thereby enabling the formulation of more effective human resource management strategies.

The role of big data and CEIC data in supporting economic policy formulation and evaluation: opportunities, challenges, and implications

2026-06-08T03:43:32+00:00

This research comprehensively examines the transformative role of Big Data, with particular emphasis on data provided by the Central Economic Information Center (CEIC), in supporting the formulation and evaluation of economic policies. By analyzing the characteristics of Big Data (Volume, Velocity, Variety, Veracity, Value, etc.) and the CEIC's capabilities as a global macro- and microeconomic data provider, this article identifies how Big Data enables more granular, timely, and predictive economic analysis. The discussion explores concrete applications of Big Data in the policy cycle, from problem identification to impact evaluation, as well as its integration with econometric and machine learning methods. While offering great potential for evidence-based policymaking, the utilization of Big Data also faces significant challenges such as data quality, privacy, algorithmic bias, and regulatory gaps. This article presents solutions and recommendations to address these challenges, including the importance of strong data governance, cross-sector collaboration, and the development of data literacy, to maximize the benefits of Big Data in driving sustainable and inclusive economic growth. This data, which often has a non-standard structure, has the potential to provide much richer and deeper economic insights than conventional data sources. Effective economic policy formulation and evaluation require a deep understanding of market dynamics, the behavior of economic agents (consumers, firms), and the causal impact of government interventions. Big Data offers the potential for more granular, comprehensive, and timely analysis, which can complement and enrich traditional statistical data.

Public trust in Islamic banking products and services in a post-conflict and post-disaster transitional region: a case study of Bank Aceh Syariah, Bireuen branch

2026-07-08T05:41:32+00:00

Public trust is the foundation of financial stability, yet little is known about how trust in Islamic banking forms in regions recovering from conflict and disaster. Most research focuses on stable settings, rarely combining institutional resilience, crisis response, and Shariah values in one framework. This study addresses this gap by examining trust drivers at Bank Aceh Syariah Bireuen Branch—an area emerging from 30 years of conflict and still prone to natural hazards. Drawing on Signaling Theory, Social Exchange Theory, and Maq??id al-Shar??ah, it tests how Shariah compliance, service quality, governance, digital banking, and post-crisis responsiveness shape trust. Data from 320 customers were analyzed via PLS-SEM. Shariah compliance (? = 0.312, p < 0.001), service quality (? = 0.278, p < 0.01), and post-crisis responsiveness (? = 0.245, p < 0.01) are the strongest predictors; governance and digital quality also have positive effects. Uniquely, this work integrates post-disaster responsiveness into Islamic banking trust research. It advances trust theory for fragile contexts and provides actionable guidance for banks and regulators building resilience and inclusion in post-crisis regions.

The influence of leadership style and motivation on the participation level of PMKRI Surabaya members

2026-06-02T04:22:19+00:00

Student organizations are important forums in the process of developing student capacity outside of formal academic activities. This study aims to analyze the influence of leadership style and motivation on the participation level of members of the Indonesian Catholic Student Association (PMKRI) Surabaya Branch for the 2024/2025 period. Member participation is an important indicator of the success of a student organization because it is related to the sustainability of work programs and organizational effectiveness. This study uses a quantitative approach with a causal associative research type. The study population was all 190 active members of PMKRI Surabaya Branch, with a sampling technique using simple random sampling. Data were collected through questionnaires and analyzed using multiple linear regression with the help of the SPSS program. The results showed that leadership style had a positive and significant effect on member participation. Motivation also had a positive and significant effect on member participation. Simultaneously, leadership style and motivation had a significant effect on member participation with a coefficient of determination of 55.6%, while the rest was influenced by other factors outside the study. The findings of this study indicate that effective leadership and high motivation can increase member involvement in organizational activities

The effect of emotional intelligence and motivation on turnover intention through burnout in management trainee program employees (a study on Wom Finance)

2026-07-13T05:15:18+00:00

This study aims to analyze the influence of emotional intelligence and motivation on turnover intention through burnout in employees in the management trainee program (a study at WOM Finance). The Management Trainee program runs for three years from the time the employee joins the company. Data on employees in the active Management Trainee program recorded as of December 31, 2025, showed that the company had 467 Management Trainee program participants. The sample size was 82 respondents who met the minimum requirements for PLS analysis. Data analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the help of the SmartPLS 4 application. The results of the first hypothesis test indicate that emotional intelligence influences turnover intention. This finding is supported by the t-test results, which showed a calculated t-value of 2.117 and a probability value of 0.007 (<0.05), of the second hypothesis test indicate that work motivation influences turnover. This finding is supported by the t-test results, which showed a calculated t-value of 2.818 and a probability value of 0.014 (<0.05), of the third hypothesis test indicate that emotional intelligence influences burnout. This finding is supported by the t-test results, which showed a calculated t-value of 2.832 and a probability value of 0.006 (<0.05), of the fourth hypothesis test indicate that work motivation influences burnout. This finding is supported by the t-test results, which showed a calculated t-value of 6.281 and a probability value of 0.000 (<0.05), of the fifth hypothesis test indicate that burnout influences turnover. This finding is supported by the t-test results, which showed a calculated t-value of 2.691 and a probability value of 0.040 (<0.05), of the sixth hypothesis test indicate that burnout mediates the effect of emotional intelligence on turnover intention. This finding is supported by the t-test results, which showed a calculated t-value of 2.379 and a probability value of 0.005 (<0.05), of the seventh hypothesis test indicate that burnout mediates the effect of work motivation on turnover. This finding is supported by the results of the t-test which shows a t-count value of 2.658 and a probability value of 0.011 (<0.05).

The influence of discipline and training strategies on employee productivity at PT. Aerofood Indonesia Surabaya unit

2026-06-02T04:09:44+00:00

Employee discipline and training strategies are very important components in human resource management, which aims to increase knowledge and productivity. This study aims to determine the effect of discipline and training strategies on employee productivity at PT. Aerofood Indonesia Unit Surabaya. Factors that influence employee productivity include work discipline and training strategies implemented by the company. This study uses a quantitative approach with an explanatory research type. The population in this study were all 334 employees of PT. Aerofood Indonesia Unit Surabaya, with a sample of 77 respondents obtained using the Simple Random Sampling technique through the Slovin formula. Data collection techniques were carried out through observation, questionnaires, and documentation. Data analysis was conducted through validity and reliability assessments, classical assumption testing, multiple linear regression analysis, hypothesis testing using t-tests and F-tests, and determination coefficient (R²) analysis with the assistance of SPSS version 21 software. The results of the study indicate that discipline has a positive and significant effect on employee productivity, training strategies have a positive and significant effect on employee productivity, and discipline and training strategies simultaneously have a positive and significant effect on employee productivity at PT. Aerofood Indonesia Unit Surabaya. The results of this study are expected to be a consideration for companies in increasing employee productivity through improving work discipline and implementing effective training strategies

The effect of recruitment, selection, training, and job placement on employee performance in Central Jakarta public broadcasting institutions

2026-07-08T06:15:09+00:00

Public broadcasting organizations need an integrated human resource management system while adapting to the demands of digital broadcasting and public services. At TVRI Headquarters, preliminary institutional records show that 5 of the 18 planned training programs were not implemented, qualification-position mismatches remained in some units, and the selected indicators of commitment and cooperation were below the institutional target. Previous Indonesian studies have generally examined recruitment, selection, training, or placement separately and concentrated in the private sector, leaving limited evidence of their combined effects in public broadcasting. Therefore, this study examines the simultaneous and relative effects of the four practices on employee performance. A cross-sectional explanatory survey was conducted among 114 selected employees with simple random sampling from a population of 158; sample size is determined using the Slovin formula at an error tolerance of 5%. Data were collected using a five-point Likert instrument and analyzed by multiple linear regression at SPSS 26. The results showed that all independent variables, namely recruitment (X1), selection (X2), training (X3), and job placement (X4), had a positive and significant effect on employee performance (Y), both partially and simultaneously. Recruitment contributed 35.7% with a tcal value of 32,168 > ttable 1,982 and a significance of < 0.05. The selection contributed 45.0% with a tally of 9,673 > 1,982 tables. Training accounted for 43.3% with a tally of 9,338 > 1,982 tables. Meanwhile, job placement had an effect of 34.1% with a calculation of 7,705 > table 1,982 which were all significant of ? = 5%. Simultaneously, the four variables were able to explain the variation in employee performance by 62.9%, while 37.1% were influenced by other factors outside the research model. The F test yielded a Fcount of 48,814 > an Ftable of 2,450 with a significance of < 0.05, so H0 was rejected and Ha was accepted. Thus, it can be concluded that recruitment, selection, training, and job placement together have a positive and significant influence on the performance of TVRI Central Jakarta employees. These results show that effective and integrated human resource management is essential in improving employee performance optimally

The effect of scarcity messages and visual appeal on impulse buying among gen z shopee users in cirebon

2026-05-29T03:56:06+00:00

The rapid growth of e-commerce, particularly the Shopee platform, has driven massive shifts in consumer digital shopping behavior through various marketing tactics. This study aims to analyze the partial and simultaneous effects of scarcity messages and visual appeal on impulse buying behavior among Generation Z Shopee users in Cirebon City. This study uses a causal associative design and a quantitative methodology. 150 respondents who were chosen using the purposive sampling technique were given questionnaires to complete in order to collect data. Using SmartPLS 4.0 software, structural equation modeling based on partial least squares (SEM-PLS) was used to analyze the data. The findings reveal that scarcity messages have a favorable and substantial impact on impulsive purchases, indicating that time and stock constraints generate psychological urgency for young consumers. Furthermore, visual appeal also exerts a favorable and substantial impact on, demonstrating that attractive platform interface aesthetics successfully stimulate consumers' positive emotional responses. Simultaneously, the combination of scarcity message strategies and visual appeal contributes a strong influence on the level of impulsive purchasing by 60.1%. These results highlight the significance of integrating visual stimuli and scarcity appeals for digital marketers in optimizing sales volume in developing regional markets

The Mediating effect of brand image on the relationship between internal incentives, sales promotion, and sales performance: a case study of WOM Finance

2026-08-15T04:41:20+00:00

In the competitive financing sector, inconsistencies between marketing efforts and actual sales highlight a critical gap regarding brand perception. This study investigates the direct and indirect effects of internal incentives and sales promotion on sales performance, evaluating brand image as a mediator. A quantitative approach was employed, surveying 127 respondents (Marketing Agent Officers (MAOs), Branch Agency Heads (BAHs), dan Credit Marketing Officers (CMOs), dan Branch Marketing Heads (BMHs)) at WOM Finance. Data from Likert-scale questionnaires were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The sampling technique employed in this study is accidental sampling (convenience sampling). The choice of convenience sampling was based on considerations of ease and speed. This method is frequently selected when the population is relatively accessible, yet drawing a truly random sample is not feasible. The results demonstrated that internal incentives (?=0.272, p=0.017) and external promotion (?=0.211, p=0.008) significantly improved sales performance. Furthermore, brand image directly enhanced sales (?=0.366, p=0.029) and significantly mediated the impacts of both internal incentives (p=0.033) and promotion (p=0.037) on sales performance. These findings suggest that integrating internal employee motivation with external promotional efforts optimizes sales performance primarily by strengthening the corporate brand image, providing a holistic and robust framework for strategic marketing integration in the financial services industry.

Literature Review of Artificial Intelligence in Augmented Reality for Adaptive Learning

2026-07-01T04:24:56+00:00

Although Artificial Intelligence (AI) and Augmented Reality (AR) have attracted increasing attention in education, their combined role in adaptive learning remains fragmented across existing studies. This review examines how AI is applied in AR-based learning environments, the benefits of AI–AR integration, and the associated challenges. The reviewed studies show that AI supports personalization through intelligent tutoring systems, adaptive feedback, learning analytics, and generative AI, while AR enhances visualization, engagement, and immersive learning experiences. This review synthesizes the complementary roles of AI and AR, highlights current research trends and gaps, and provides insights for educators and researchers developing adaptive learning environments.

Real-time color-based sorting and counting system for plastic bottle caps using esp32 and tcs3200 sensor

2026-06-19T04:23:53+00:00

Plastic waste has become a major environmental issue due to its increasing generation and the limited effectiveness of waste management systems. In recycling activities, sorting plastic materials by color is essential because it influences both the quality and economic value of recycled products. However, plastic bottle caps in waste banks and small-scale recycling facilities are still commonly sorted manually, making the process labor-intensive, time-consuming, and often inconsistent. This study presents an embedded system for real-time sorting and counting of plastic bottle caps based on color using an ESP32 microcontroller and a TCS3200 color sensor. The developed system integrates a conveyor mechanism, five servo motors, five infrared sensors, and a 16×2 LCD functioning as a human–machine interface. Plastic bottle caps were classified into five color categories: red, yellow, green, blue, and white. System performance was evaluated through 500 integrated experimental trials, with each color category tested 100 times. During each trial, color detection, object sorting, counting, and data visualization were performed simultaneously. The TCS3200 sensor correctly identified 487 out of 500 samples, resulting in an average accuracy of 97.4%. No counting errors were observed during the experiments, yielding 100% accuracy for the infrared-based counting system, while all servo actuations operated successfully throughout the testing process. The counting values displayed on the LCD were fully consistent with the readings obtained from the infrared sensors. These findings indicate that low-cost embedded components can be effectively integrated to support automated sorting and counting applications. The developed system offers a practical solution for waste banks and small-scale recycling facilities and may contribute to improving operational efficiency and promoting sustainable plastic waste management

Instagram content management strategy of the digital business study program to increase the number of visitors

2026-07-06T03:30:24+00:00

Instagram has become an important medium for academic communication, promotion, and institutional branding in higher education. This study aims to analyze the Instagram content management strategy of the Digital Business Study Program of Universitas Pakuan using the Internal Factor Evaluation (IFE), External Factor Evaluation (EFE), Internal–External (IE), and SWOT approaches. A mixed-method approach was employed through interviews with three purposively selected informants, observations, and Instagram Insight documentation. Data validity was ensured through source triangulation. The findings indicate an IFE score of 3.12 and an EFE score of 3.22, positioning the study program in the Grow and Build category. The SWOT analysis identified the Strengths–Opportunities (SO) strategy as the most appropriate alternative, including optimizing Reels, increasing student activity publications, utilizing digital trends, and maintaining content consistency. This study contributes to strategic social media management and provides practical recommendations for improving audience engagement, institutional branding, and digital communication in higher education.

The role of brand authenticity in enhancing consumer trust in msme products

2026-08-18T04:37:16+00:00

Consumer trust is increasingly important for Micro, Small, and Medium Enterprises (MSMEs) operating in social-commerce environments, where consumers face uncertainty regarding product quality, seller credibility, and brand claims. However, empirical evidence regarding the relationship between brand authenticity and consumer trust among Indonesian MSMEs on TikTok Shop remains limited. This study aims to examine the relationship between perceived brand authenticity and consumer trust in MSME products sold through TikTok Shop. A quantitative cross-sectional survey was conducted among 152 TikTok Shop users selected using purposive sampling. Respondents were active TikTok users aged 17 years or older who had purchased MSME products through TikTok Shop within the previous three months. Data were collected using a five-point Likert-scale questionnaire and analyzed using simple linear regression after validity, reliability, normality, and heteroscedasticity assessments. The results indicate a positive and statistically significant relationship between brand authenticity and consumer trust, with a regression coefficient of 0.687 and a significance value of p < 0.001. The coefficient of determination (R²) of 0.472 indicates that brand authenticity explains 47.2% of the observed variance in consumer trust, while the remaining 52.8% is associated with factors outside the model. These findings extend research on brand authenticity and consumer trust in the Indonesian MSME social-commerce context and suggest that authentic brand communication can strengthen consumer confidence. However, the cross-sectional design and purposive sampling limit causal inference and generalization

Design of a web-based information system for notary service management and legal document archiving at the Alex Edwar Notary Office

2026-08-05T08:06:54+00:00

Administrative activities at Alex Edwar Notary Office were still performed using semi-manual procedures, causing difficulties in document tracking, service status monitoring, and legal document archiving. This study aimed to develop a web-based information system to support the management of notary services and legal document archives. The system was developed using the Waterfall method, with PHP and MySQL for implementation. The developed system integrates user authentication, client management, notary service management, service submission, document status monitoring, legal document archiving, and report generation. Black Box Testing was conducted using eight functional test scenarios, and all scenarios passed, resulting in a 100% test pass rate. The developed system provides centralized management of notary services and legal document archives and supports document status monitoring for administrators, notaries, and clients

Digital adaptive governance and school safety: informatization for post-flood educational continuity in Aceh Barat Daya

2026-07-16T02:36:10+00:00

Recurrent flooding in Aceh Barat Daya severely disrupts school operations, threatens physical safety, interrupts learning access, and erodes community well?being. Existing research presents three key gaps: empirically, studies focus largely on infrastructure repair or traditional preparedness and rarely examine informatization as a governance capability; theoretically, models separate digital systems from adaptive leadership rather than integrating them; methodologically, accounts remain mostly descriptive without cross?case analysis of adoption processes. This qualitative multiple?case study investigates how three flood?prone public schools integrate digital systems, shared information platforms, and collaborative management to strengthen safety assurance, adaptive decision?making, and learning continuity. Data from interviews, documents, and observations were analysed using thematic analysis. Key findings identify four interconnected dimensions: digital early warning and coordination, data?driven governance, informatization?enabled hybrid continuity, and collective safety management. As a novelty, the study proposes the Digital Adaptive Educational Safety Framework, which unites these components while aligning technology with local cultural practices—shifting response from reactive to proactive. The findings advance understanding of how information systems build educational resilience, relevant for disaster?prone regions globally.