Septian, Nando, Linda Rahmah Yuliati, Harun Muhyiddin, and Ilham P. Hutasuhut. “The Role of Courier Service Quality in Building Customer Satisfaction and Customer Loyalty”. Jurnal Mantik 6, no. 2 (August 11, 2022): 2242-2247. Accessed April 22, 2026. https://iocscience.org/ejournal/index.php/mantik/article/view/2795.