WIJAYA, C. .; FEBRIYANTORO, M. T. . The influence of chatbot interaction and chatbot problem solving on user satisfaction in Surabaya city mediated by accuracy on Shopee e-commerce in Indonesia. Jurnal Mantik, [S. l.], v. 9, n. 4, p. 1556-1566, 2026. DOI: 10.35335/mantik.v9i4.7087. Disponível em: https://iocscience.org/ejournal/index.php/mantik/article/view/7087. Acesso em: 17 apr. 2026.