FIRMANSYAH, A. D. .; SULISTIYANI, E. . Comparison of standards or frameworks for IT service desk implementation. Jurnal Mantik, [S. l.], v. 9, n. 1, p. 31-38, 2025. DOI: 10.35335/mantik.v8i5.6262. Disponível em: https://iocscience.org/ejournal/index.php/mantik/article/view/6262. Acesso em: 17 apr. 2026.