DAROJAT, T. A. Analysis of E-CRM and e-Service Quality of Customer Loyalty at PT. Kidang Rangga Jakarta Mebel With Satisfaction as a Intervening Variable: Analysis of E-CRM and e-Service Quality of Customer Loyalty at PT. Kidang Rangga Jakarta Mebel With Satisfaction as a Intervening Variable. Jurnal Mantik, [S. l.], v. 3, n. 4, p. 671-677, 2020. Disponível em: https://iocscience.org/ejournal/index.php/mantik/article/view/663. Acesso em: 30 apr. 2026.