WIDYASTUTY, W. . .; AZIS, M. A. . .; HASAN, M. . . Measurement of Service Quality and Customer Satisfaction Level Marketplace in Bekasi with Fuzzy Servqual Method. Jurnal Mantik, [S. l.], v. 5, n. 3, p. 1644-1652, 2021. Disponível em: https://iocscience.org/ejournal/index.php/mantik/article/view/1488. Acesso em: 2 may. 2026.