Implementation Of C4.5 Algorithm To Analyze Library Satisfaction Visitors Implementation Of C4.5 Algorithm To Analyze Library Satisfaction Visitors

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Published: Aug 1, 2020
DOI: https://doi.org/10.35335/mantik.Vol4.2020.875.pp1076-1084
Keywords:
Visitor Satisfaction, Library, Data Mining, C4.5
Issue
Vol. 4 No. 2 (2020): Augustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Section
Computer Science
Statistics Article
Article View : 123 Times

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Fristi Riandari
STMIK Pelita Nusantara
Hengki Tamando Sihotang
STMIK Pelita Nusantara
https://orcid.org/0000-0002-3598-4033

Abstract

Measuring visitor satisfaction, especially in the library, is very important to note considering the library is a means intended to help the academic process or add insight to visitors. Measuring library visitor satisfaction is very important to note whether the services expected by visitors are in accordance with what is received, which will greatly assist the university in processing the library so that it can be used properly, so that the books provided can be of maximum use and not only the quality of service provided for the library provided can be an attraction for visitors to become fond of visiting the library reading books that will help academically the average visitor is a student. The system needed is the Data Mining Application in Measuring Satisfaction of library visitors at STMIK Pelita Nusantara. Where library visitors will be objects that provide an assessment / opinion on variables that have characteristics, namely Tangiable, Reability, Responsivnes, Assurance, Empathy. This system was built with the C4.5 algorithm and the Testing system with the application RapidMiner Studio 9.7.

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How to Cite
Riandari, F. and Sihotang, H. T. (2020) “Implementation Of C4.5 Algorithm To Analyze Library Satisfaction Visitors: Implementation Of C4.5 Algorithm To Analyze Library Satisfaction Visitors”, Jurnal Mantik, 4(2), pp. 1076-1084. doi: 10.35335/mantik.Vol4.2020.875.pp1076-1084.
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