Artificial intelligence driven human resource transformation: a systematic literature review on competencies roles and strategies
Main Article Content
Abstract
The rapid advancement of Artificial Intelligence (AI) has significantly reshaped human resource management (HRM). However, existing studies remain fragmented, primarily focusing on operational efficiency while lacking an integrated understanding of how AI transforms HR competencies, job roles, and strategic development. This study aims to analyze AI-driven human resource transformation by identifying key changes in competencies, roles, and organizational strategies. A systematic literature review (SLR) approach was employed using the PRISMA framework, analyzing articles indexed in Scopus and Web of Science published between 2018 and 2024. The findings reveal three major transformations: (1) a shift from administrative to strategic HR roles driven by data analytics, (2) the emergence of hybrid competencies combining digital, analytical, and adaptive skills, and (3) the integration of AI into HR development strategies through continuous learning systems. This study contributes by proposing a conceptual framework of AI-based HR transformation, integrating technological, human, and organizational dimensions. Practically, the findings provide insights for organizations in designing adaptive and sustainable HR strategies in the digital era.
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How to Cite
Darma Jata, A. A. G. . and Haryono, R. . (2026) “Artificial intelligence driven human resource transformation: a systematic literature review on competencies roles and strategies”, Jurnal Mantik, 10(1), pp. 15-22. doi: 10.35335/mantik.v10i1.7109.
References
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Strohmeier, S. (2020) Digital human resource management: A conceptual clarification. German Journal of Human Resource Management, 34(3), 345–365.
Tambe, P., Cappelli, P., & Yakubovich, V. (2019) Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), 15–42. https://doi.org/10.1177/0008125619867910
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Bondarouk, T., & Brewster, C. (2016) Conceptualising the future of HRM and technology research. The International Journal of Human Resource Management, 27(21), 2652–2671.
Brynjolfsson, E., & McAfee, A. (2017). The business of artificial intelligence: What it can—and cannot—do for your organization. Harvard Business Review, 95(4), 1–20.
Bersin, J. (2021). The future of work: The role of artificial intelligence in human resource management. Deloitte Insights.
Davenport, T. H., & Ronanki, R. (2018). Artificial intelligence for the real world. Harvard Business Review, 96(1), 108–116.
Faidz, N. (2024). Pengembangan SDM di era digital: Transformasi dan tantangan. Jurnal Media Akademik, 2(11), 2–9. https://joecy.org/index.php/joecy/article/view/4177
Gunawan, A., Aprilianti, S., & Syaharany, N. S. (2025). Transformasi manajemen sumber daya manusia di era digitalisasi: Inovasi dan tantangan dalam menghadapi kecerdasan buatan. Jurnal Ekonomi dan Bisnis Digital, 2(3), 1358–1363. https://jurnal.ittc.web.id/index.php/jebd/article/view/2097/1892
Hendri, Z., & Veri, J. (2025). Rancang bangun solusi HR digital berbasis artificial intelligence. Journal of Social Economics and Business, 4(3), 818–828. https://rcf-indonesia.org/jurnal/index.php/JOSEAMB/article/view/843/492
Ifitri, M., et al. (2024). Digital transformation in human resource management: The impact of AI and automation on employee competency development. Indo-Fintech Intellectuals: Journal of Economics and Business, 4(5), 2317–2328. https://ejournal.indo-intellectual.id/index.php/ifi/article/view/2033
Istanti, E. (2025). Dampak penerapan teknologi artificial intelligence (AI) terhadap praktik MSDM. EKONOMIKA45: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 12(2), 726–742. https://share.google/3klpZmq36nefddLGI
Jarrahi, M. H. (2018). Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making. Business Horizons, 61(4), 577–586. https://doi.org/10.1016/j.bushor.2018.03.007
Koswara, D., Ripa’i, N., Rahayu, N. S., & Asropi, A. (2025). Transformasi manajemen talenta: Peran artificial intelligence dalam pengelolaan sumber daya manusia. Innovative: Journal of Social Science Research, 5(3), 5707–5713. https://j-innovative.org/index.php/Innovative/article/view/19851/13263
Kurniati, D., Fitriani, H., Putra, F. A., Utami, E. M., Mahpudin, T., Mariana, L., & Najiyullah, A. (2025). Manajemen sumber daya manusia: Inovasi dan paradigma kontemporer. https://repository.ganeshakreasisemesta.com/media/publications/619023-manajemen-sumber-daya-manusia-inovasi-da-c2369eee.pdf
Kaplan, A., & Haenlein, M. (2019). Siri, Siri, in my hand: Who’s the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligence. Business Horizons, 62(1), 15–25. https://doi.org/10.1016/j.bushor.2018.08.004
Building credible human capital analytics for organizational competitive advantage. Human Resource Management, 57(3), 701–713.
Minbaeva, D. (2018) Building credible human capital analytics for organizational competitive advantage. Human Resource Management, 57(3), 701–713.
Muharram, M., Yohanis, Y., & Galib, M. (2025). Tantangan dan strategi pengembangan SDM dalam menghadapi transformasi AI di lingkungan kerja: Studi kualitatif pada sektor perbankan. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(1), 884–889. https://journal.ilmudata.co.id/index.php/RIGGS/article/view/1007/622
Nazarudin, A. M., & Kuswinarno, M. (2024). Transformasi digital dalam pengelolaan SDM: Tantangan dan peluang di era industri 5.0. Jurnal Media Akademik, 2(11), 2. https://jurnal.mediaakademik.com/index.php/jma/article/view/890/789
Nugroho, W., & Tambunan, L. A. (2025). Transformasi digital dan dampaknya terhadap kompetensi sumber daya manusia di era industri 5.0. Jurnal Ilmiah Global Education, 6(3), 1959–1974. https://ejournal.nusantaraglobal.ac.id/index.php/jige/article/view/4172/3625
Prasetyo, B., & Trisyanti, U. (2018). Revolusi industri 4.0 dan tantangan perubahan sosial. IPTEK Journal of Proceedings Series, (5), 22–27. https://doi.org/10.12962/j23546026.y2018i5.4417
Rahmawati, P., Ameliyah, A., Safa, H., & Putra, F. A. (2024). Human resource management at PT. Lotte Chemical Indonesia: An approach to welfare, performance, and sustainability. Proceeding of International Students Conference of Economics and Business Excellence, 1(1), 704–709. https://conference.ut.ac.id/index.php/proceeding_iscebe/article/view/3932
Schwab, K. (2016). The fourth industrial revolution. World Economic Forum.
Setiawan, A., & Rahadian, M. I. (2025). Strategi peningkatan kualitas sumber daya manusia dalam mengadopsi teknologi artificial intelligence untuk optimalisasi kinerja perusahaan di era digital. JBEMK: Jurnal Bisnis, Ekonomi, Manajemen dan Kewirausahaan, 5(1), 27–33. https://abnus.org/jbemk/article/view/213/194
Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., & Johnson, R. (2015). The influence of technology on the future of human resource management. Human Resource Management Review, 25(2), 216–231. https://doi.org/10.1016/j.hrmr.2015.01.002
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.
Strohmeier, S. (2020) Digital human resource management: A conceptual clarification. German Journal of Human Resource Management, 34(3), 345–365.
Tambe, P., Cappelli, P., & Yakubovich, V. (2019) Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), 15–42. https://doi.org/10.1177/0008125619867910
Marler, J. H., & Boudreau, J. W. (2017). An evidence-based review of HR analytics. The International Journal of Human Resource Management, 28(1), 3–26. https://doi.org/10.1080/09585192.2016.1244699
Raisch, S., & Krakowski, S. (2021). Artificial intelligence and management: The automation–augmentation paradox. Academy of Management Review, 46(1), 192–210. https://doi.org/10.5465/amr.2018.0072
Utami, G. N. (2025). Peran teknologi digital, analitik sumber daya manusia, dan kecerdasan buatan dalam membangun sistem SDM yang adaptif dan berkelanjutan. Journal of Science Education and Management Business, 4(3), 744–752. https://rcf-indonesia.org/jurnal/index.php/JOSEAMB/article/view/823/476
Upadhyay, A. K., & Khandelwal, K. (2018). Applying artificial intelligence: Implications for recruitment. Strategic HR Review, 17(5), 255–258. https://doi.org/10.1108/SHR-07-2018-0051
Vrontis, D., Christofi, M., Pereira, V., Tarba, S., Makrides, A., & Trichina, E. (2022). Artificial intelligence, robotics, advanced technologies and human resource management: A systematic review. The International Journal of Human Resource Management, 33(6), 1237–1266. https://doi.org/10.1080/09585192.2020.1871398
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