The influence of organizational commitment and motivation on organizational citizenship behavior
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Published:
May 30, 2025
Keywords:
Organizational Commitment, Motivation, Organizatinal Citizenship Behavior
Section
Economy
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Abstract
Organizational Citizenship Behavior refers to voluntary actions by employees that surpass their formal job duties, extending beyond role expectations and incentive-based performance. Such behaviors are anticipated to enhance overall workforce quality. The research focuses on understanding the relationships between these aspects and their contribution to OCB in workplace scenarios. This research method is quantitative by conducting surveys and interviews. In this study, the population is nurses with a total of 430 nurses. Data were analyzed using SEM-PLS, with 207 respondents sampled from Gunung Jati Hospital, Cirebon City
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Febriani, . A. ., Aeni, N. . and Suzana, A. (2025) “The influence of organizational commitment and motivation on organizational citizenship behavior ”, Jurnal Mantik, 9(1), pp. 50-59. doi: 10.35335/mantik.v8i5.6306.
References
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Lee, K., & Allen, N. J. (2002). Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions. Journal of Applied Psychology (Q1, Impact Factor: 7.429), 87(1), 131–142. https://doi.org/10.1037/0021-9010.87.1.131
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Oktaviani, A., & Fauziah, N. (2017). Hubungan Antarakontrak Psikologis Dengan Organizational Citizenship Behavior Pada Karyawan Kantor Pos Besar Semarang. Jurnal EMPATI, 6(1), 21–26. https://doi.org/10.14710/empati.2017.15101
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature. Journal of Management, 26(3), 513–563. https://doi.org/10.1177/014920630002600307
Prakoso, B., & Gunawan, D. A. (2020). TMX, Organizational Citizenship Behavior Dengan Kontrak Psikologis Sebagai Variabel Mediasi. Jurnal Humanipreneur, 1(1), 25–35. https://doi.org/10.53091/jhup.v1i1.2
Priyandini, L., Nurweni, H., & Hartati, R. (2020). Pengaruh Komitmen Organisasi , Lingkungan Kerja , dan Motivasi Terhadap Organizational Citizenship Behavior ( OCB ) Karyawan PT Sport Glove Indonesia Cabang Wonosari. Cakrawangsa Bisnis, 1(2), 153–162. http://journal.stimykpn.ac.id/index.php/cb/article/view/186
Sengkey, Y. M., Tewal, B., & Lintong, D. C. (2018). Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior (OCB) Pegawai Pada Kantor Sekretariat Daerah Kabupaten Minahasa Tenggara. Jurnal EMBA, 6(4), 3138–3147.
Sholikhah, C. I. R., & Frianto, A. (2022). PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB)PADA PERUSAHAAN RITEL. Jurnal Ilmu Manajemen, 10(1), 291–301. https://doi.org/https://doi.org/10.26740/jim.v10n1.p291-301
Souisa, J., Rizkiana, C., & Yani, T. E. (2021). Pengaruh Modal Psikologis, Po-Fit Dan Employee Engagement Terhadap Organizational Citizenship Behavior Pada Akpol Semarang. Solusi, 19(4), 484. https://doi.org/10.26623/slsi.v19i4.4519
Sufya, D. H. (2022). Tipe Kepribadian Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Pada Karyawan Semen Padang. Psikobuletin:Buletin Ilmiah Psikologi, 3(3), 154. https://doi.org/10.24014/pib.v3i3.16948
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (2nd ed.). Alfabeta.
Windiarsih, R., & Etikariena, A. (2017). The relationship between proactive personality and innovative work behavior in BUMN X. Jurnal Psikogenesis, 5(2), 123–134. http://academicjournal.yarsi.ac.id/index.php/
Ali, H., Istianingsih Sastrodiharjo, & Farhan Saputra. (2022). Pengukuran Organizational Citizenship Behavior: Beban Kerja, Budaya Kerja dan Motivasi (Studi Literature Review). Jurnal Ilmu Multidisplin, 1(1), 83–93. https://doi.org/10.38035/jim.v1i1.16
Badaruddin. (2021). Quality Of Worklife, Organizational Citzenship Behaviour dan Disiplin Kerja terhadap Kinerja Dosen. Jurnal Mirai Manajemen, 6(3), 19–35.
Chamorro, T. (2022). Forget Being Nice at Work and Do These 5 Science-Backed Things Instead. Fast Company. https://www.fastcompany.com/90777159/forget-being-nice-at-work-do-this-instead
Choi, S., & Kim, J. (2019). The Relationship Between Organizational Commitment and Organizational Citizenship Behavior: The Moderating Role of Job Characteristics. Sustainability (Q1 Journal, Scopus-Indexed), 11(8), 2406. https://doi.org/10.3390/su11082406
Dilla, N., Parimita, W., & Suherdi, S. (2023). Pengaruh Motivasi Kerja Dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior Pada Karyawan Pt Rickindo. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 2(2), 409–428. https://doi.org/10.54443/sibatik.v2i2.567
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). Sage.
Hendrawan, A., Sucahyowati, H., Cahyandi, K., Maritim, A., & Cilacap, N. (2020). Motivasi Kerja Dan Organizational Citizenship Behavior Pada Karyawan Pt Mk Semarang. Jurnal Administrasi Dan Kesekretariatan, 5(1), 74–87.
Herbert Manurung, Chablullah Wibisono, Bambang Satriawan, Ngaliman, Mohamad Gita Indrawan, & Muammar Khaddafi. (2023). the Influence of Work Motivation, Work Environment, and Job Satisfaction on Organizational Citizenship Behavior Through Organizational Commitment As an Intervening Variable in Employees in the Representative Office of Bank Indonesia, Riau Islands Provin. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), 3(6), 1916–1925. https://doi.org/10.54443/ijebas.v3i6.1261
Khasanah, S. (2020). Pengaruh Motivasi, Lingkungan Kerja Non Fisik dan Loyalitas Terhadap Organizational Citizenship Behavior (OCB) (Studi Kasus Pada Pegawai Kantor Kecamatan Rowokele) [Universitas Putra Bangsa]. http://eprints.universitasputrabangsa.ac.id/id/eprint/304
Larry J. Williams & Steven E. Anderson. (1991). Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors. Journal of Management, 17(3), 601–617. https://doi.org/https://doi.org/10.1177/014920639101700305
Lee, K., & Allen, N. J. (2002). Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions. Journal of Applied Psychology (Q1, Impact Factor: 7.429), 87(1), 131–142. https://doi.org/10.1037/0021-9010.87.1.131
Muchtadin, & Chaerudin. (2020). INFLUENCE OF ORGANIZATIONAL COMMITMENT, WORK SATISFACTION,WORK MOTIVATION TOWARD ORGANIZATIONAL CITIZENSHIP BEHAVIOR. DIJEMSS: Dinasti International Journal of Education Management and Social Science, 1(6), 930–944. https://doi.org/10.31933/dijemss.v1i6.470
Mulyono, J. H., Suarsana, I., & Hardiman. (2022). Pengaruh Psychological Contract Dan Komitmen Organisasi Terhadap Kinerja Pada Prajurit Generasi Milenial Di Seskoal. Jwm (Jurnal Wawasan Manajemen), 10(2), 86–94. https://doi.org/10.20527/jwm.v10i2.205
Novita, A. T. (2021). Pengaruh Kepemimpinan Servant, Motivasi, Kompensasi, Dan Iklim Organisasi Terhadap Organizational Citizenship Behavior. Jurnal Riset Manajemen Dan Bisnis, 15(2), 105. https://doi.org/10.21460/jrmb.2020.152.386
Oktaviani, A., & Fauziah, N. (2017). Hubungan Antarakontrak Psikologis Dengan Organizational Citizenship Behavior Pada Karyawan Kantor Pos Besar Semarang. Jurnal EMPATI, 6(1), 21–26. https://doi.org/10.14710/empati.2017.15101
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature. Journal of Management, 26(3), 513–563. https://doi.org/10.1177/014920630002600307
Prakoso, B., & Gunawan, D. A. (2020). TMX, Organizational Citizenship Behavior Dengan Kontrak Psikologis Sebagai Variabel Mediasi. Jurnal Humanipreneur, 1(1), 25–35. https://doi.org/10.53091/jhup.v1i1.2
Priyandini, L., Nurweni, H., & Hartati, R. (2020). Pengaruh Komitmen Organisasi , Lingkungan Kerja , dan Motivasi Terhadap Organizational Citizenship Behavior ( OCB ) Karyawan PT Sport Glove Indonesia Cabang Wonosari. Cakrawangsa Bisnis, 1(2), 153–162. http://journal.stimykpn.ac.id/index.php/cb/article/view/186
Sengkey, Y. M., Tewal, B., & Lintong, D. C. (2018). Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior (OCB) Pegawai Pada Kantor Sekretariat Daerah Kabupaten Minahasa Tenggara. Jurnal EMBA, 6(4), 3138–3147.
Sholikhah, C. I. R., & Frianto, A. (2022). PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB)PADA PERUSAHAAN RITEL. Jurnal Ilmu Manajemen, 10(1), 291–301. https://doi.org/https://doi.org/10.26740/jim.v10n1.p291-301
Souisa, J., Rizkiana, C., & Yani, T. E. (2021). Pengaruh Modal Psikologis, Po-Fit Dan Employee Engagement Terhadap Organizational Citizenship Behavior Pada Akpol Semarang. Solusi, 19(4), 484. https://doi.org/10.26623/slsi.v19i4.4519
Sufya, D. H. (2022). Tipe Kepribadian Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Pada Karyawan Semen Padang. Psikobuletin:Buletin Ilmiah Psikologi, 3(3), 154. https://doi.org/10.24014/pib.v3i3.16948
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (2nd ed.). Alfabeta.
Windiarsih, R., & Etikariena, A. (2017). The relationship between proactive personality and innovative work behavior in BUMN X. Jurnal Psikogenesis, 5(2), 123–134. http://academicjournal.yarsi.ac.id/index.php/
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