The effect of work-family conflict, work-life balance on employee performance with job stress as mediation in employees of the directorate general of health personnel of the ministry of health of the republic of Indonesia.
Article Sidebar
Published:
May 30, 2025
Keywords:
Employee performance, Job stress, Mediation, Work-family conflict, Work-life balance
Section
Informtion System
Statistics Article
Article View : 6 Times
Main Article Content
Abstract
This study examines the effect of work-family conflict and work-life balance on employee performance with job stress as a mediating variable in employees of the Directorate General of Health Personnel of the Ministry of Health of the Republic of Indonesia. The main problem identified is employees' challenges in managing their time and roles at work and personal life, which results in increased stress and decreased performance. The purpose of this study is to explore how work-family conflict and work-life balance affect employee performance, considering the role of job stress as a mediator. The study used quantitative methods with an associative approach, involving 500 employees of the Directorate General of Health Personnel in 2023. The results showed that work-family conflict has a significant effect on job stress (t-statistic 4.928) and employee performance (t-statistic 3.649). Work-life balance does not have a significant direct effect on performance (t-statistic 1.561), but affects performance through the mediation of job stress (t-statistic 2.599). Job stress proved to be an important mediator that affects the relationship between work-family conflict, work-life balance, and employee performance
Downloads
Download data is not yet available.
Article Details
How to Cite
Mutiara, M. W. . and Mudjijah, S. . (2025) “The effect of work-family conflict, work-life balance on employee performance with job stress as mediation in employees of the directorate general of health personnel of the ministry of health of the republic of Indonesia.”, Jurnal Mantik, 9(1), pp. 179-187. doi: 10.35335/mantik.v8i5.6255.
References
Abdirahman, H., Najeemdeen, I., Abidemi, B., & Ahmad, R. (2020). The Relationship between Job Satisfaction, Work-Life Balance and Organizational Commitment on Employee Performance. In ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL. https://doi.org/10.24191/abrij.v4i1.10081
Ahmad, M., Raziq, M. M., Rehman, W. ur, & Allen, M. M. C. (2020). High-performance work practices and organizational performance in Pakistan. International Journal of Manpower, 41(3), 318–338. https://doi.org/10.1108/IJM-01-2019-0016
Amin, Z. (2023). Jobs Stress and Prodromal Psychosis among Employees with Different Job Occupations Abstract. European Psychiatry, 66(S1), S1093–S1094. https://doi.org/DOI: 10.1192/j.eurpsy.2023.2323
Bagal, M., & Kantesariya, M. (2020). A Study on Life Balance’ of Students Pursuing Management Studies. 40, 4731–4743.
Bagire, V., Tauba, M., & Kyamulabi, S. (2023). An Investigation into Work-Family Balance and Employee Resilience among Female Bankers: The Mediating role of Organizational Support. SEISENSE Journal of Management, 6(1 SE-Research Articles), 84–97. https://doi.org/10.33215/bnbxde18
Bhende, Pravin, Mekoth, Nandakumar, Ingalhalli, Varsha, & Reddy, Y. V. (2020). Quality of Work Life and Work–Life Balance. Journal of Human Values, 26(3), 256–265. https://doi.org/10.1177/0971685820939380
Brunner, B., Igic, I., Keller, A. C., & Wieser, S. (2019). Who gains the most from improving working conditions? Health-related absenteeism and presenteeism due to stress at work. The European Journal of Health Economics, 20(8), 1165–1180. https://doi.org/10.1007/s10198-019-01084-9
Choi, H.-M. (2024). Stress at the Crossroads: Work–Family Conflict and Work Withdrawal Behavior. In Sustainability (Vol. 16, Nomor 16). https://doi.org/10.3390/su16166975
Gahlawat, Neha, Phogat, Rina S, & Kundu, Subhash C. (2019). Evidence for Life Satisfaction Among Dual-Career Couples: The Interplay of Job, Career, and Family Satisfaction in Relation to Workplace Support. Journal of Family Issues, 40(18), 2893–2921. https://doi.org/10.1177/0192513X19868267
Gudep, V. (2019). An Empirical Study Of The Relationships Between The Flexible Work Systems (Fws), Organizational Commitment (Oc), Work Life Balance (Wlb) And Job. International Journal Of Management, 10. https://doi.org/10.34218/IJM.10.5.2019.002
Hawa, N., & B.S.Hugar. (2024). A Study On Work Life Balance Of Healthcare Workers In Multispecialty Hospitals With Respect To Kalaburagi, Karnataka State, INDIA. ShodhKosh: Journal of Visual and Performing Arts, 5(7 SE-Articles), 460–467. https://doi.org/10.29121/shodhkosh.v5.i7.2024.3389
Irfan, M., Khalid, R. A., Kaka Khel, S. S. U. H., Maqsoom, A., & Sherani, I. K. (2023). Impact of work–life balance with the role of organizational support and job burnout on project performance. Engineering, Construction and Architectural Management, 30(1), 154–171. https://doi.org/10.1108/ECAM-04-2021-0316
Isa, M., & Indrayati, N. (2023). The role of work–life balance as mediation of the effect of work–family conflict on employee performance. SA Journal of Human Resource Management, 21. https://doi.org/10.4102/sajhrm.v21i0.1910
Jerg-Bretzke, L., Limbrecht-Ecklundt, K., Walter, S., Spohrs, J., & Beschoner, P. (2020). Correlations of the “Work-Family Conflict” With Occupational Stress-A Cross-Sectional Study Among University Employees. Frontiers in Psychiatry, 11, 134. https://doi.org/10.3389/fpsyt.2020.00134
Lin, W., Wang, H., Gong, L., Lai, G., Zhao, X., Ding, H., & Wang, Y. (2020). Work stress, family stress, and suicide ideation: A cross-sectional survey among working women in Shenzhen, China. Journal of Affective Disorders, 277, 747–754. https://doi.org/10.1016/j.jad.2020.08.081
Meutia, K. I., & Narpati, B. (2023). Work Stress Has An Impact On Employee Performance With Work Environment Variables As Moderation. Jurnal Valuasi: Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan, 3(2 SE-), 766–777. https://doi.org/10.46306/vls.v3i2.213
Ogunola, A. (2022). Quality of Work-Life and Work-Life Balance as Predictors of Employee Job Satisfaction. Tazkiya Journal of Psychology, 10(2), 74–84. https://doi.org/10.15408/tazkiya.v10i1.22499
Raffenaud, A., Unruh, L., Fottler, M., Liu, A. X., & Andrews, D. (2020). A comparative analysis of work–family conflict among staff, managerial, and executive nurses. Nursing Outlook, 68(2), 231–241. https://doi.org/https://doi.org/10.1016/j.outlook.2019.08.003
Raja, S., & Ganesan Kanagaraj, M. (2020). A conceptual study of work life balance and stress management among women employees of it companies in Chennai. International Journal of Management, 11(2), 23–26. https://doi.org/10.34218/IJM.11.2.2020.003
Selan, D. A., & Abadiyah, R. (2023). Job Insecurity, Work Environment, and Job Satisfaction: An Investigation with a Mediating Role of Job Stress: Ketidakamanan Kerja, Lingkungan Kerja, dan Kepuasan Kerja: Investigasi dengan Peran Mediasi Stres Kerja. Academia Open, 9(2 SE-Business and Economics), 10.21070/acopen.9.2024.5552. https://doi.org/10.21070/acopen.9.2024.5552
Siregar, T. P., Nasution, H., & Absah, Y. (2022). Analysis of the Effect of Work-Life Balance on Employee Engagement Employees PT. XYZ. International Journal of Research and Review, 9(7), 327–336. https://doi.org/10.52403/ijrr.20220737
Sumarno, S., Sumartono, E., Sampurno, S., Ginny, P., & Abdillah, M. (2024). Fostering Employee Well-Being: The Impact of Work-Life Balance Policies on Organizational Productivity. The Journal of Academic Science, 1–13.
Suyantiningsih, T., Pradoto, H., & Ardya, A. (2020). An Evaluation of the Effect of Work Stress and Work Conflict on Employee Performance: An Evidence from Indonesia. Information and Knowledge Management. https://api.semanticscholar.org/CorpusID:219039896
Udin, U. (2023). The Impact of Work-Life Balance on Employee Performance: Mediating Role of Affective Commitment and Job Satisfaction. International Journal of Sustainable Development and Planning, 18(11), 3649–3655. https://doi.org/10.18280/ijsdp.181131
Wang, X., Qin, H., Zhu, Y., Wang, Z., Ye, B., Zhu, X., & Liang, Y. (2022). Association of off-the-job training with work performance and work-family conflict among physicians: a cross-sectional study in China. BMJ Open, 12(1), e053280. https://doi.org/10.1136/bmjopen-2021-053280
Yeti, Y. (2024). Optimizing Work-Life Equilibrium: A Case Study of Work-Life Balance Strategies and Employee Well-Being at Brain Academy (Ruangguru). Management Studies and Business Journal (PRODUCTIVITY), 1(2), 198–210. https://doi.org/10.62207/w0c1aa53
Zulkarnain, Z., Ginting, E., Adnans, A., & Sianturi, M. (2024). Organisational justice and work-family conflict: Impact to quality of work life. SA Journal of Human Resource Management, 22, 1–9. https://doi.org/10.4102/sajhrm.v22i0.2393
Ahmad, M., Raziq, M. M., Rehman, W. ur, & Allen, M. M. C. (2020). High-performance work practices and organizational performance in Pakistan. International Journal of Manpower, 41(3), 318–338. https://doi.org/10.1108/IJM-01-2019-0016
Amin, Z. (2023). Jobs Stress and Prodromal Psychosis among Employees with Different Job Occupations Abstract. European Psychiatry, 66(S1), S1093–S1094. https://doi.org/DOI: 10.1192/j.eurpsy.2023.2323
Bagal, M., & Kantesariya, M. (2020). A Study on Life Balance’ of Students Pursuing Management Studies. 40, 4731–4743.
Bagire, V., Tauba, M., & Kyamulabi, S. (2023). An Investigation into Work-Family Balance and Employee Resilience among Female Bankers: The Mediating role of Organizational Support. SEISENSE Journal of Management, 6(1 SE-Research Articles), 84–97. https://doi.org/10.33215/bnbxde18
Bhende, Pravin, Mekoth, Nandakumar, Ingalhalli, Varsha, & Reddy, Y. V. (2020). Quality of Work Life and Work–Life Balance. Journal of Human Values, 26(3), 256–265. https://doi.org/10.1177/0971685820939380
Brunner, B., Igic, I., Keller, A. C., & Wieser, S. (2019). Who gains the most from improving working conditions? Health-related absenteeism and presenteeism due to stress at work. The European Journal of Health Economics, 20(8), 1165–1180. https://doi.org/10.1007/s10198-019-01084-9
Choi, H.-M. (2024). Stress at the Crossroads: Work–Family Conflict and Work Withdrawal Behavior. In Sustainability (Vol. 16, Nomor 16). https://doi.org/10.3390/su16166975
Gahlawat, Neha, Phogat, Rina S, & Kundu, Subhash C. (2019). Evidence for Life Satisfaction Among Dual-Career Couples: The Interplay of Job, Career, and Family Satisfaction in Relation to Workplace Support. Journal of Family Issues, 40(18), 2893–2921. https://doi.org/10.1177/0192513X19868267
Gudep, V. (2019). An Empirical Study Of The Relationships Between The Flexible Work Systems (Fws), Organizational Commitment (Oc), Work Life Balance (Wlb) And Job. International Journal Of Management, 10. https://doi.org/10.34218/IJM.10.5.2019.002
Hawa, N., & B.S.Hugar. (2024). A Study On Work Life Balance Of Healthcare Workers In Multispecialty Hospitals With Respect To Kalaburagi, Karnataka State, INDIA. ShodhKosh: Journal of Visual and Performing Arts, 5(7 SE-Articles), 460–467. https://doi.org/10.29121/shodhkosh.v5.i7.2024.3389
Irfan, M., Khalid, R. A., Kaka Khel, S. S. U. H., Maqsoom, A., & Sherani, I. K. (2023). Impact of work–life balance with the role of organizational support and job burnout on project performance. Engineering, Construction and Architectural Management, 30(1), 154–171. https://doi.org/10.1108/ECAM-04-2021-0316
Isa, M., & Indrayati, N. (2023). The role of work–life balance as mediation of the effect of work–family conflict on employee performance. SA Journal of Human Resource Management, 21. https://doi.org/10.4102/sajhrm.v21i0.1910
Jerg-Bretzke, L., Limbrecht-Ecklundt, K., Walter, S., Spohrs, J., & Beschoner, P. (2020). Correlations of the “Work-Family Conflict” With Occupational Stress-A Cross-Sectional Study Among University Employees. Frontiers in Psychiatry, 11, 134. https://doi.org/10.3389/fpsyt.2020.00134
Lin, W., Wang, H., Gong, L., Lai, G., Zhao, X., Ding, H., & Wang, Y. (2020). Work stress, family stress, and suicide ideation: A cross-sectional survey among working women in Shenzhen, China. Journal of Affective Disorders, 277, 747–754. https://doi.org/10.1016/j.jad.2020.08.081
Meutia, K. I., & Narpati, B. (2023). Work Stress Has An Impact On Employee Performance With Work Environment Variables As Moderation. Jurnal Valuasi: Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan, 3(2 SE-), 766–777. https://doi.org/10.46306/vls.v3i2.213
Ogunola, A. (2022). Quality of Work-Life and Work-Life Balance as Predictors of Employee Job Satisfaction. Tazkiya Journal of Psychology, 10(2), 74–84. https://doi.org/10.15408/tazkiya.v10i1.22499
Raffenaud, A., Unruh, L., Fottler, M., Liu, A. X., & Andrews, D. (2020). A comparative analysis of work–family conflict among staff, managerial, and executive nurses. Nursing Outlook, 68(2), 231–241. https://doi.org/https://doi.org/10.1016/j.outlook.2019.08.003
Raja, S., & Ganesan Kanagaraj, M. (2020). A conceptual study of work life balance and stress management among women employees of it companies in Chennai. International Journal of Management, 11(2), 23–26. https://doi.org/10.34218/IJM.11.2.2020.003
Selan, D. A., & Abadiyah, R. (2023). Job Insecurity, Work Environment, and Job Satisfaction: An Investigation with a Mediating Role of Job Stress: Ketidakamanan Kerja, Lingkungan Kerja, dan Kepuasan Kerja: Investigasi dengan Peran Mediasi Stres Kerja. Academia Open, 9(2 SE-Business and Economics), 10.21070/acopen.9.2024.5552. https://doi.org/10.21070/acopen.9.2024.5552
Siregar, T. P., Nasution, H., & Absah, Y. (2022). Analysis of the Effect of Work-Life Balance on Employee Engagement Employees PT. XYZ. International Journal of Research and Review, 9(7), 327–336. https://doi.org/10.52403/ijrr.20220737
Sumarno, S., Sumartono, E., Sampurno, S., Ginny, P., & Abdillah, M. (2024). Fostering Employee Well-Being: The Impact of Work-Life Balance Policies on Organizational Productivity. The Journal of Academic Science, 1–13.
Suyantiningsih, T., Pradoto, H., & Ardya, A. (2020). An Evaluation of the Effect of Work Stress and Work Conflict on Employee Performance: An Evidence from Indonesia. Information and Knowledge Management. https://api.semanticscholar.org/CorpusID:219039896
Udin, U. (2023). The Impact of Work-Life Balance on Employee Performance: Mediating Role of Affective Commitment and Job Satisfaction. International Journal of Sustainable Development and Planning, 18(11), 3649–3655. https://doi.org/10.18280/ijsdp.181131
Wang, X., Qin, H., Zhu, Y., Wang, Z., Ye, B., Zhu, X., & Liang, Y. (2022). Association of off-the-job training with work performance and work-family conflict among physicians: a cross-sectional study in China. BMJ Open, 12(1), e053280. https://doi.org/10.1136/bmjopen-2021-053280
Yeti, Y. (2024). Optimizing Work-Life Equilibrium: A Case Study of Work-Life Balance Strategies and Employee Well-Being at Brain Academy (Ruangguru). Management Studies and Business Journal (PRODUCTIVITY), 1(2), 198–210. https://doi.org/10.62207/w0c1aa53
Zulkarnain, Z., Ginting, E., Adnans, A., & Sianturi, M. (2024). Organisational justice and work-family conflict: Impact to quality of work life. SA Journal of Human Resource Management, 22, 1–9. https://doi.org/10.4102/sajhrm.v22i0.2393
Copyright and Licensing
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.