Professional communication skills needed by students in preparing a career: contribution to achieving the SDGs
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Published:
Nov 30, 2024
Keywords:
Caree, Professional Communication, Skills, Sdgs, Students
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Economy
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Abstract
This study aimed to identify the professional communication skills required by students in preparing for their career and the contribution of these skills to achieving the Sustainable Development Goals (SDGs). The research applied descriptive qualitative method using questionnaire to collect the data. The sample of this research was consisted of 70 final-year students of business administration students at Kupang State Polytechnic. The questionnaires were distributed to measure students' perceptions about the professional communication skills needed in preparing their career in the workplace and their contribution to the SDGs. The results indicated that the professional communication skills for verbal and written were in “required” category, it meant that the students needed to improve the public speaking ability such as presentation, handling a phone and conference, networking, and negotiation skills. Moreover, the written communication or business writing skill such as letter, memo, and repot needed by the students too. Those skills necessity must be overcome by giving training so the graduates are ready getting a good career in the workplace. Mastering the professional communication skills were not only crucial for individual career success but also significantly contributes to achieving sustainable development goals (SDGs), particularly in areas such as quality education (Goal 4) and Partnerships for the Goals (Goal 17). The study concluded that bridging the communication skills gap is imperative for preparing a future workforce capable of driving sustainable development and achieving global goals
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How to Cite
Tarigan, S. S. ., M. Djami, R. . and Arianci Lubalu, M. P. . (2024) “Professional communication skills needed by students in preparing a career: contribution to achieving the SDGs”, Jurnal Mantik, 8(3), pp. 1516-1527. doi: 10.35335/mantik.v8i3.5752.
References
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Raeissi, P., Zandian, H., Mirzarahimy, T., Delavari, S., Moghadam, T. Z., & Rahimi, G. (2019). Relationship between communication skills and emotional intelligence among nurses. Nursing Management, 26(2), 31–35. https://doi.org/10.7748/nm.2019.e1820
Rahmawati, R., Syahran, R., Fitriani, D., & Rosyidah, H. (2024). Improving Student Communication Skills: A Trial of Group Counseling with Assertive Training Techniques. Journal of Gifted Studies, 1(1), 34–41.
Refendi, T. P., Pridana, R. E., & Maula, L. H. (2020). Analisis Kesulitan Belajar Berbasis Komunikasi dalam Jaringan (Daring) Siswa Kelas IV Selama Pandemi Covid-19. Jurnal Persada, III(3), 115–120.
Rehan, F. (2024). Exploring the Efficacy of Music-Based Pedagogies in Developing Communication Skills?: Perspectives of Early Childhood Educators. 10(2), 79–98.
Reith-Hall, E., & Montgomery, P. (2023). Communication skills training for improving the communicative abilities of student social workers: A systematic review. Campbell Systematic Reviews, 19(1). https://doi.org/10.1002/cl2.1309
Sholihah, M., Zubaidah, S., Mahanal, S., & Listyorini, D. (2025). The effect of reading-concept mapping-reciprocal teaching on students’ communication skills. Journal of Education and Learning, 19(1), 158–168. https://doi.org/10.11591/edulearn.v19i1.21765
Sonnenschein, K., & Ferguson, J. (2020). Developing professional communication skills: Perceptions and reflections of domestic and international graduates. Journal of University Teaching and Learning Practice, 17(3), 1–16. https://doi.org/10.53761/1.17.3.5
Stellarosa, Y., & Ikhsano, A. (2021). Pengembangan Keterampilan Komunikasi Melalui Pelatihan Komunikasi Efektif di Sekolah Menengah Kejuruan. Journal of Servite, 3(1), 19. https://doi.org/10.37535/102003120212
Sudi, M., Arisanti, I., Hanim, S. A., Sya’rani, R., & Rahwana, K. A. (2024). The Effect of Organizational Culture and Communication Skills on Administrative Performance in Higher Education Institutions in East Java. West Science Interdisciplinary Studies, 2(02), 440–447. https://doi.org/10.58812/wsis.v2i02.673
Sumaiya, B., Srivastava, S., Jain, V., & Prakash, V. (2022). The Role of Effective Communication Skills in Professional Life. World Journal of English Language, 12(3), 134–140. https://doi.org/10.5430/wjel.v12n3p134
Tarigan, S. S., & Polytechnic, K. S. (2016). Analysis of the Students ’ Anxiety in Speaking English?: Evidence From Kupang State Polytechnic.
Tilaar, Y. Y. (2022). Qualitative Study of Enhance Personal Branding Through Digital Platform. Jurnal EMBA?: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 10(2), 731. https://doi.org/10.35794/emba.v10i2.40551
Ulfa, Z. M., & Rosidin, U. (2024). Development of Instrument Soft Skill Assessment in Problem-Based Learning to Improve Students’ Collaboration Skills, Communication Skills, and Social Skills. Jurnal Penelitian Pendidikan IPA, 10(7), 3681–3688. https://doi.org/10.29303/jppipa.v10i7.7545
Wiyana, F. A., Fahira, H., Ramadhani, S. Z., & Azzahra, S. (2023). Pengetahuan Mahasiswa Universitas Pendidikan Indonesia Terhadap Sustainable Development Goals. IJM: Indonesian Journal of Multidisciplinary, 1(2), 612–622. https://journal.csspublishing/index.php/ijm
Ananda, F. R., & Artikel, R. (2023). Literature Review Pengaruh Lingkungan Kerja, Disiplin Kerja dan Komunikasi terhadap Karyawan CV. Tidar Jaya (Literature Review Effect of Work Environment, Work Discipline and Communication on Employees of CV. Tidar Jaya). Studi Ilmu Manajemen Dan Organisasi (SIMO), 4(2), 75–85. https://doi.org/10.35912/simo.v4i2.1780
Angraini, D. I., Murisal, & Ardias, W. S. (2021). Pengaruh Keterampilan Komunikasi terhadap Kesiapan Kerja Lulusan Sarjana Sumatera Barat. Jurnal Psikologi Islam, 12(1), 84–100.
Aririguzoh, S. (2022). Communication competencies, culture and SDGs: effective processes to cross-cultural communication. Humanities and Social Sciences Communications, 9(1), 1–11. https://doi.org/10.1057/s41599-022-01109-4
Beagon, U., Kövesi, K., Tabas, B., Nørgaard, B., Lehtinen, R., Bowe, B., Gillet, C., & Spliid, C. M. (2023). Preparing engineering students for the challenges of the SDGs: what competences are required? European Journal of Engineering Education, 48(1), 1–23. https://doi.org/10.1080/03043797.2022.2033955
Coffelt, T., Cosgrove, S., & Vance, B. (2022). Measuring Business and Professional Communication Skills. Business and Professional Communication Quarterly, 85(2), 169–191. https://doi.org/10.1177/23294906221082235
De La Torre, E. M., Perez-Encinas, A., & Gomez-Mediavilla, G. (2022). Fostering Sustainability through Mobility Knowledge, Skills, and Attitudes. Sustainability (Switzerland), 14(3), 1–14. https://doi.org/10.3390/su14031349
Deo, S., Hinchcliff, M., Thai, N. T., Papakosmas, M., Chad, P., Heffernan, T., & Gibbons, B. (2024). Educating for the Sustainable Future: A Conceptual Process for Mapping the United Nations Sustainable Development Goals in Marketing Teaching Using Bloom’s Taxonomy. Journal of Marketing Education, 46(2), 84–96. https://doi.org/10.1177/02734753231201420
Downey, A., Dukes, C., Kearney, K. B., Ramasamy, R., Torres, A., Carey, G., Adams, K., & Kenney, S. (2024). Teaching workplace communication skills to college students with intellectual disability. Journal of Vocational Rehabilitation, 61, 1–13. https://doi.org/10.3233/jvr-240038
Fajrie, M., Wulandari, W. I., Fauzia, C., Mufida, A. N., & Arianto, D. A. N. (2022). Ragam Komunikasi Multikultural Mahasiswa Universitas Islam Nahdlatul Ulama Jepara. Jurnal Komunikasi Nusantara, 4(2), 194–202. https://doi.org/10.33366/jkn.v4i2.184
Hee, O. C., Ang, D., Qin, H., Kowang, T. O., & Husin, M. (2019). Exploring the Impact of Communication on Employee Performance. International Journal of Recent Technology and Engineering, 8(3S2), 654–658. https://doi.org/10.35940/ijrte.c1213.1083s219
Kumar, S., Saxena, S., Jain, R. K. C., & Gupta, S. S. (2022). The Study about Communication Skill: A Prerequisite for Engineers. World Journal of English Language, 12(3), 96–102. https://doi.org/10.5430/wjel.v12n3p96
Kusdinar, F. A., Mayuni, I., & Khumaeroh, I. D. (2023). Employee’s Soft Skills as A Successful Way to Achieve Personal Branding: Scientific Literature Review. Journal of Social Science, 04(04), 1074–1083.
Marzuki, M. (2023). Pelaksanaan Fungsi Komunikasi Administrasi Di Dinas Pendidikan Kabupaten Melawi. Journal of Educational Review and Research, 6(1), 1. https://doi.org/10.26737/jerr.v6i1.4158
Ohta, R., Yata, A., & Sano, C. (2022). Students’ Learning on Sustainable Development Goals through Interactive Lectures and Fieldwork in Rural Communities: Grounded Theory Approach. Sustainability (Switzerland), 14(14). https://doi.org/10.3390/su14148678
Raeissi, P., Zandian, H., Mirzarahimy, T., Delavari, S., Moghadam, T. Z., & Rahimi, G. (2019). Relationship between communication skills and emotional intelligence among nurses. Nursing Management, 26(2), 31–35. https://doi.org/10.7748/nm.2019.e1820
Rahmawati, R., Syahran, R., Fitriani, D., & Rosyidah, H. (2024). Improving Student Communication Skills: A Trial of Group Counseling with Assertive Training Techniques. Journal of Gifted Studies, 1(1), 34–41.
Refendi, T. P., Pridana, R. E., & Maula, L. H. (2020). Analisis Kesulitan Belajar Berbasis Komunikasi dalam Jaringan (Daring) Siswa Kelas IV Selama Pandemi Covid-19. Jurnal Persada, III(3), 115–120.
Rehan, F. (2024). Exploring the Efficacy of Music-Based Pedagogies in Developing Communication Skills?: Perspectives of Early Childhood Educators. 10(2), 79–98.
Reith-Hall, E., & Montgomery, P. (2023). Communication skills training for improving the communicative abilities of student social workers: A systematic review. Campbell Systematic Reviews, 19(1). https://doi.org/10.1002/cl2.1309
Sholihah, M., Zubaidah, S., Mahanal, S., & Listyorini, D. (2025). The effect of reading-concept mapping-reciprocal teaching on students’ communication skills. Journal of Education and Learning, 19(1), 158–168. https://doi.org/10.11591/edulearn.v19i1.21765
Sonnenschein, K., & Ferguson, J. (2020). Developing professional communication skills: Perceptions and reflections of domestic and international graduates. Journal of University Teaching and Learning Practice, 17(3), 1–16. https://doi.org/10.53761/1.17.3.5
Stellarosa, Y., & Ikhsano, A. (2021). Pengembangan Keterampilan Komunikasi Melalui Pelatihan Komunikasi Efektif di Sekolah Menengah Kejuruan. Journal of Servite, 3(1), 19. https://doi.org/10.37535/102003120212
Sudi, M., Arisanti, I., Hanim, S. A., Sya’rani, R., & Rahwana, K. A. (2024). The Effect of Organizational Culture and Communication Skills on Administrative Performance in Higher Education Institutions in East Java. West Science Interdisciplinary Studies, 2(02), 440–447. https://doi.org/10.58812/wsis.v2i02.673
Sumaiya, B., Srivastava, S., Jain, V., & Prakash, V. (2022). The Role of Effective Communication Skills in Professional Life. World Journal of English Language, 12(3), 134–140. https://doi.org/10.5430/wjel.v12n3p134
Tarigan, S. S., & Polytechnic, K. S. (2016). Analysis of the Students ’ Anxiety in Speaking English?: Evidence From Kupang State Polytechnic.
Tilaar, Y. Y. (2022). Qualitative Study of Enhance Personal Branding Through Digital Platform. Jurnal EMBA?: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 10(2), 731. https://doi.org/10.35794/emba.v10i2.40551
Ulfa, Z. M., & Rosidin, U. (2024). Development of Instrument Soft Skill Assessment in Problem-Based Learning to Improve Students’ Collaboration Skills, Communication Skills, and Social Skills. Jurnal Penelitian Pendidikan IPA, 10(7), 3681–3688. https://doi.org/10.29303/jppipa.v10i7.7545
Wiyana, F. A., Fahira, H., Ramadhani, S. Z., & Azzahra, S. (2023). Pengetahuan Mahasiswa Universitas Pendidikan Indonesia Terhadap Sustainable Development Goals. IJM: Indonesian Journal of Multidisciplinary, 1(2), 612–622. https://journal.csspublishing/index.php/ijm
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