Influence of user-generated content on tourist visit intention: a literatur review
Article Sidebar
Published:
Nov 30, 2024
Keywords:
Generated, Influence, Literature Review, Tourist
Section
Economy
Statistics Article
Article View : 2 Times
Main Article Content
Abstract
This research aims to examine how user-generated content (UGC) affects travelers' intent to visit, as well as how UGC affects travel choices and offers suggestions for efficient tourism marketing tactics. A systematic literature review (SLR) was conducted across two reputable databases, ScienceDirect and Scopus, using specific keywords to locate relevant studies. 485 of the 556 articles were deemed relevant when the inclusion and exclusion criteria were applied. These papers were then thoroughly reviewed to generate a comprehensive study of the topic. The selection process, which included evaluating the titles and abstracts of every article located, produced a careful selection of 71 publications for full-text analysis. Ultimately, 26 papers were chosen for further analysis in this study. The findings from recent studies underscore the significant impact of user-generated content (UGC) on shaping tourists' intentions to visit destinations. This research shows that user-generated content (UGC) emotionally influences tourists' travel intentions, which is crucial for developing more effective and credible tourism marketing strategies
Downloads
Download data is not yet available.
Article Details
How to Cite
Madaniah, S., Situmorang, S. H. and Sembiring, B. K. F. (2024) “Influence of user-generated content on tourist visit intention: a literatur review”, Jurnal Mantik, 8(3), pp. 156-1572. doi: 10.35335/mantik.v8i3.5751.
References
Aljarah, A., Sawaftah, D., Ibrahim, B., & Lahuerta-Otero, E. (2024). The differential impact of user- and firm-generated content on online brand advocacy: customer engagement and brand familiarity matter. European Journal of Innovation Management, 27(4), 1160–1181. https://doi.org/10.1108/EJIM-05-2022-0259
An, Q., Ma, Y., Du, Q., Xiang, Z., & Fan, W. (2020). Role of user-generated photos in online hotel reviews: An analytical approach. Journal of Hospitality and Tourism Management, 45(November), 633–640. https://doi.org/10.1016/j.jhtm.2020.11.002
Casais, B., Fernandes, J., & Sarmento, M. (2020). Tourism innovation through relationship marketing and value co-creation: A study on peer-to-peer online platforms for sharing accommodation. Journal of Hospitality and Tourism Management, 42(November 2019), 51–57. https://doi.org/10.1016/j.jhtm.2019.11.010
Chen, L., Yuan, L., & Zhu, Z. (2020). Empirical study of consumer participation motivation in value cocreation within cultural and creative virtual brand communities. Asia Pacific Journal of Marketing and Logistics, 33(7), 1630-1647. https://doi.org/10.1108/apjml-05-2020-0363
Clark, C. M., Harrison, C., Gibb, S., & Lecturer, S. (2019). Developing a Conceptual Framework of Entrepreneurial Leadership: A Systematic Literature Review and Thematic Analysis. In International Review of Entrepreneurship, Article #1611 (Vol. 17, Issue 3).
Constantinides, E., Brünink, L., & Romero, C. (2015). Customer motives and benefits for participating in online co-creation activities. International Journal of Internet Marketing and Advertising, 9(1), 21. https://doi.org/10.1504/ijima.2015.068346
Daxböck, J., Dulbecco, M., Kursite, S., Rus, A., Yu, C., & Egger, R. (2021). The implicit and explicit motivations of tourist behaviour in sharing travel photographs on instagram: a path and cluster analysis., 244-255. https://doi.org/10.1007/978-3-030-65785-7_22
Del Vecchio, P., Mele, G., Passiante, G., Serra, D., 2022. Knowledge generation from big data for new product development: a structured literature review. Knowl. Manag. Res. Pract. 00 (00), 1–16. https://doi.org/10.1080/14778238.2022.2094292.
Fehrest, F., Sadry, B. N., & Pour, F. S. (2021). The Effect of User-Generated Contents on Travelers’ Selection of Environmentally Friendly Guesthouses. 16, 141–155. https://doi.org/10.1108/s1745-354220200000016010
Ferreira, F.A.F., 2018. Mapping the field of arts-based management: bibliographic coupling and co-citation analyses. J. Bus. Res. 85 (October 2017), 348–357. https:// doi.org/10.1016/j.jbusres.2017.03.026.
Filieri, R. and McLeay, F. (2014), “E-WOM and accommodation: an analysis of the factors that influence travelers”, Journal of Travel Research, Vol. 53 No. 1, pp. 44-57.
Gan, J., Shi, S., Filieri, R., & Leung, W. K. S. (2023). Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal. Tourism Management, 99(October 2022), 104795. https://doi.org/10.1016/j.tourman.2023.104795
Halicioglu, Koray, Ali Kiki, and ?brahim Yavuz. 2012. “Subjective Symptoms of RME Patients Treated with Three Different Screw Activation Protocols: A Randomised Clinical Trial.” Australian Orthodontic Journal 28(2):225–31.
Mandolfo, M., Chen, S., & Noci, G. (2020). Co-creation in new product development: which drivers of consumer participation? International Journal of Engineering Business Management, 12, 184797902091376. https://doi.org/10.1177/1847979020913764
Oliveira, B., & Casais, B. (2019). The importance of user-generated photos in restaurant selection. Journal of Hospitality and Tourism Technology, 10(1), 2–14. https://doi.org/10.1108/JHTT-11-2017-0130
Shree, D., Kumar Singh, R., Paul, J., Hao, A., Xu, S., 2021. Digital platforms for business-to-business markets: a systematic review and future research agenda. J. Bus. Res. 137, 354–365. https://doi.org/10.1016/j.jbusres.2021.08.031.
Simon, J. (2016). User generated content – users, community of users and firms: toward new sources of co-innovation?. Info, 18(6), 4-25. https://doi.org/10.1108/info-04-2016-0015
Su, H.N., Lee, P.C., 2010. Mapping knowledge structure by keyword co-occurrence: a first look at journal papers in technology foresight. Scientometrics 85 (1), 65–79. https://doi.org/10.1007/s11192-010-0259-8.
Tranfield, D., Denyer, D., Smart, P., 2003. Towards a methodology for developing evidence-informed management knowledge by means of systematic review. Br. J. Manag. 14 (3), 207–222. https://doi.org/10.1111/1467-8551.00375.
Ukpabi, D. and Karjaluoto, H. (2018). What drives travelers' adoption of user-generated content? a literature review. Tourism Management Perspectives, 28, 251-273. https://doi.org/10.1016/j.tmp.2018.03.006
Wang, P. (2015). Exploring the influence of electronic word-of-mouth on tourists’ visit intention. Journal of Systems and Information Technology, 17(4), 381-395. https://doi.org/10.1108/jsit-04-2015-0027
Wang, Z., Huang, W. J., & Liu-Lastres, B. (2022). Impact of user-generated travel posts on travel decisions: A comparative study on Weibo and Xiaohongshu. Annals of Tourism Research Empirical Insights, 3(2), 100064. https://doi.org/10.1016/j.annale.2022.100064
An, Q., Ma, Y., Du, Q., Xiang, Z., & Fan, W. (2020). Role of user-generated photos in online hotel reviews: An analytical approach. Journal of Hospitality and Tourism Management, 45(November), 633–640. https://doi.org/10.1016/j.jhtm.2020.11.002
Casais, B., Fernandes, J., & Sarmento, M. (2020). Tourism innovation through relationship marketing and value co-creation: A study on peer-to-peer online platforms for sharing accommodation. Journal of Hospitality and Tourism Management, 42(November 2019), 51–57. https://doi.org/10.1016/j.jhtm.2019.11.010
Chen, L., Yuan, L., & Zhu, Z. (2020). Empirical study of consumer participation motivation in value cocreation within cultural and creative virtual brand communities. Asia Pacific Journal of Marketing and Logistics, 33(7), 1630-1647. https://doi.org/10.1108/apjml-05-2020-0363
Clark, C. M., Harrison, C., Gibb, S., & Lecturer, S. (2019). Developing a Conceptual Framework of Entrepreneurial Leadership: A Systematic Literature Review and Thematic Analysis. In International Review of Entrepreneurship, Article #1611 (Vol. 17, Issue 3).
Constantinides, E., Brünink, L., & Romero, C. (2015). Customer motives and benefits for participating in online co-creation activities. International Journal of Internet Marketing and Advertising, 9(1), 21. https://doi.org/10.1504/ijima.2015.068346
Daxböck, J., Dulbecco, M., Kursite, S., Rus, A., Yu, C., & Egger, R. (2021). The implicit and explicit motivations of tourist behaviour in sharing travel photographs on instagram: a path and cluster analysis., 244-255. https://doi.org/10.1007/978-3-030-65785-7_22
Del Vecchio, P., Mele, G., Passiante, G., Serra, D., 2022. Knowledge generation from big data for new product development: a structured literature review. Knowl. Manag. Res. Pract. 00 (00), 1–16. https://doi.org/10.1080/14778238.2022.2094292.
Fehrest, F., Sadry, B. N., & Pour, F. S. (2021). The Effect of User-Generated Contents on Travelers’ Selection of Environmentally Friendly Guesthouses. 16, 141–155. https://doi.org/10.1108/s1745-354220200000016010
Ferreira, F.A.F., 2018. Mapping the field of arts-based management: bibliographic coupling and co-citation analyses. J. Bus. Res. 85 (October 2017), 348–357. https:// doi.org/10.1016/j.jbusres.2017.03.026.
Filieri, R. and McLeay, F. (2014), “E-WOM and accommodation: an analysis of the factors that influence travelers”, Journal of Travel Research, Vol. 53 No. 1, pp. 44-57.
Gan, J., Shi, S., Filieri, R., & Leung, W. K. S. (2023). Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal. Tourism Management, 99(October 2022), 104795. https://doi.org/10.1016/j.tourman.2023.104795
Halicioglu, Koray, Ali Kiki, and ?brahim Yavuz. 2012. “Subjective Symptoms of RME Patients Treated with Three Different Screw Activation Protocols: A Randomised Clinical Trial.” Australian Orthodontic Journal 28(2):225–31.
Mandolfo, M., Chen, S., & Noci, G. (2020). Co-creation in new product development: which drivers of consumer participation? International Journal of Engineering Business Management, 12, 184797902091376. https://doi.org/10.1177/1847979020913764
Oliveira, B., & Casais, B. (2019). The importance of user-generated photos in restaurant selection. Journal of Hospitality and Tourism Technology, 10(1), 2–14. https://doi.org/10.1108/JHTT-11-2017-0130
Shree, D., Kumar Singh, R., Paul, J., Hao, A., Xu, S., 2021. Digital platforms for business-to-business markets: a systematic review and future research agenda. J. Bus. Res. 137, 354–365. https://doi.org/10.1016/j.jbusres.2021.08.031.
Simon, J. (2016). User generated content – users, community of users and firms: toward new sources of co-innovation?. Info, 18(6), 4-25. https://doi.org/10.1108/info-04-2016-0015
Su, H.N., Lee, P.C., 2010. Mapping knowledge structure by keyword co-occurrence: a first look at journal papers in technology foresight. Scientometrics 85 (1), 65–79. https://doi.org/10.1007/s11192-010-0259-8.
Tranfield, D., Denyer, D., Smart, P., 2003. Towards a methodology for developing evidence-informed management knowledge by means of systematic review. Br. J. Manag. 14 (3), 207–222. https://doi.org/10.1111/1467-8551.00375.
Ukpabi, D. and Karjaluoto, H. (2018). What drives travelers' adoption of user-generated content? a literature review. Tourism Management Perspectives, 28, 251-273. https://doi.org/10.1016/j.tmp.2018.03.006
Wang, P. (2015). Exploring the influence of electronic word-of-mouth on tourists’ visit intention. Journal of Systems and Information Technology, 17(4), 381-395. https://doi.org/10.1108/jsit-04-2015-0027
Wang, Z., Huang, W. J., & Liu-Lastres, B. (2022). Impact of user-generated travel posts on travel decisions: A comparative study on Weibo and Xiaohongshu. Annals of Tourism Research Empirical Insights, 3(2), 100064. https://doi.org/10.1016/j.annale.2022.100064
Copyright and Licensing
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.