The influence of communication, organizational commitment, and work-life balance on employee performance
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Published:
Dec 4, 2023
Keywords:
Employee performance, Communication, Organizational Commitment, Work life balance
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Economy
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Abstract
Employee performance within hospitals can be impacted by several factors, including knowledge, motivation, and the working environment. Numerous studies emphasize strategies for enhancing employee performance in healthcare settings, such as training and development initiatives and fostering better communication and collaboration between different departments. This particular study seeks to assess the impact of communication, organizational commitment, and work-life balance on the performance of employees at Bhayangkara Hospital in Bengkulu City. The research employs a quantitative approach, with the study population comprising Bhayangkara Hospital employees, and a sample size of 170 respondents. The data analysis employs structural equation modeling (SEM) through the Partial Least Square (PLS) program. The findings of the research reveal that communication (X1), organizational commitment (X2), and work-life balance (X3) collectively influence employee performance (Y). Through calculations, it is established that the combined contribution of communication variables (X1), organizational commitment (X2), and work-life balance (X3) to employee performance (Y) is 33.7%, leaving 66.3% influenced by unexplored factors not covered in this study
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Hamidah, S. . and Nasution, N. (2023) “The influence of communication, organizational commitment, and work-life balance on employee performance”, Jurnal Mantik, 7(3), pp. 2835-2842. doi: 10.35335/mantik.v7i3.4425.
References
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Nimas Sayekti, L. (2022). Work Life Balance Dan Work Engagement?: Dampaknya Terhadap Kepuasan Kerja Dan Kinerja Karyawan. Jurnal Aplikasi Bisnis, 19(1), 132–142.
Noviantoro, D., Marisa, S., & Sakarina, S. (2022). The Influence of Communication, Work Motivation and Work Environment on Employee Performance with Work Discipline as a Mediating Variable. Oblik i finansi, 4(4(98)), 80–88. https://doi.org/10.33146/2307-9878-2022-4(98)-80-88
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Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies, 7(1), 129–146. https://doi.org/10.1108/SAJBS-02-2017-0018
Wahyudi, E., Masydzulhak Djamil, Ahmad Badawi saluy, Novawiguna Kemalasari, & Abdul Bari. (2022). Effect of Talent Management, Work Life Balance and Organizational Commitment on Employee Performance and Job Satisfaction As Intervening Variables in Pt. Tuv Nord Indonesia. Dinasti International Journal of Management Science, 3(6), 1032–1046. https://doi.org/10.31933/dijms.v3i6.1304
Zuhriatusobah, J., Yudha, E. K., Rahayu, Y., Achmad, W., Nusantara, U. I., & Pasundan, U. (2023). Work Life Balance Strategy to Improve Employee Performance at PT. XYZ. Central European Management Journal, 31, 94–105. https://doi.org/10.57030/23364890.cemj.31.2.11
Ardiansyah, C. A., & Surjanti, J. (2020). Pengaruh Work Life Balance terhadap Kinerja Karyawan melalui Komitmen Organisasi pada Karyawan PT. Bhinneka Life Indonesia Cabang Surabaya. Jurnal Ilmu Manajemen, 8(4), 1211. https://doi.org/10.26740/jim.v8n4.p1211-1221
Arifudin, Mei Indrawati, & C. Sri Hartati. (2021). Pengaruh Komitmen, Kemampuan Dan Motivasi Terhadap Prestasi Kerja Aparat Kantor Desa Selat Akar Kecamatan Tasik Putri Puyu. Journal of Applied Management and Accounting Science, 3(1), 48–58. https://doi.org/10.51713/jamas.v3i1.47
Arikunto suharsimi. (2006). Metodologi Penelitian. 50.
Armstrong and Taylor. (2008). Sage Handbook of Human Resource Management (Vol. 0357, Nomor 612).
Awe, O. A., Kulangara, N., & Henderson, D. F. (2018). Outsourcing and firm performance: a meta-analysis. Journal of Strategy and Management, 11(3), 371–386. https://doi.org/10.1108/JSMA-03-2017-0019
Choi, W., Noe, R., & Cho, Y. (2020). What is responsible for the psychological capital-job performance relationship? An examination of the role of informal learning and person-environment fit. Journal of Managerial Psychology, 35(1), 28–41. https://doi.org/10.1108/JMP-12-2018-0562
Christina, E. (2023). Analisis Pengaruh Disiplin Kerja, Gaya Kepemimpinan, Dan Pelatihan Terhadap Kinerja Karyawan Satoria Manufacturing Di Pasuruan. Jurnal Bisnis dan Kewirausahaan, 4(1), 34–47.
Dika Arizona, et al 2013. (2013). 1*) 2*). I(1), 1–10.
Ertanto, R. A., Prayekti, P., & Kurniawan, I. S. (2021). The Effect of Communication and Intrinsic Motivation on Employee Performance with Job Satisfaction as Mediation Variables. Almana?: Jurnal Manajemen dan Bisnis, 5(2), 228–234. https://doi.org/10.36555/almana.v5i2.1599
Fadhilatul Hasnah, & Dian Paramitha Asyari. (2022). Faktor-Faktor Yang Mempengaruhi Kinerja Karyawan Di Rumah Sakit?: Systematic Review. JUKEJ?: Jurnal Kesehatan Jompa, 1(1), 89–97. https://doi.org/10.55784/jkj.vol1.iss1.209
Fantahun, B., Dellie, E., Worku, N., & Debie, A. (2023). Organizational commitment and associated factors among health professionals working in public hospitals of southwestern Oromia, Ethiopia. BMC Health Services Research, 23(1), 1–9. https://doi.org/10.1186/s12913-023-09167-3
Foanto, E. F., Tunarso, E. B., & Kartika, E. W. (2020). Peran Work Life Balance Terhadap Kinerja Karyawan Melalui Komitmen Afektif Sebagai Variabel Mediasi Pada Karyawan Hotel Berbintang Tiga Di Makassar, Sulawesi Selatan. Jurnal Manajemen Perhotelan, 6(1), 37–45. https://doi.org/10.9744/jmp.6.1.37-45
Herrera, J., & De Las Heras-Rosas, C. (2021). The Organizational Commitment in the Company and Its Relationship With the Psychological Contract. Frontiers in Psychology, 11(January), 1–17. https://doi.org/10.3389/fpsyg.2020.609211
Isabel Sánchez-Hernández, M., González-López, Ó. R., Buenadicha-Mateos, M., & Tato-Jiménez, J. L. (2019). Work-life balance in great companies and pending issues for engaging new generations at work. International Journal of Environmental Research and Public Health, 16(24). https://doi.org/10.3390/ijerph16245122
Kamil, I., Abdoellah, O. S., Agustin, H., & Bakti, I. (2020). Communication Model for Management Synergy of Nature Reserves. 409(SoRes 2019), 452–455. https://doi.org/10.2991/assehr.k.200225.096
Kusjono, G., & Ratnasari, P. (2019). Pengaruh Motivasi Dan Kompensasi Terhadap Kinerja Karyawan Pada PT. Sumber Tenaga Lestari (Citylight Apartment) Tangerang Selatan. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 2(2), 224. https://doi.org/10.32493/jjsdm.v2i2.2230
Nahdiyya Sinta Alifia, N. S. A., & Endang Iryanti, E. I. (2023). The Effect of Work Life Balance and Employee Engagement on Employee Performance of PT Duta Jaya Teknik Surabaya. International Journal of Social Science and Education Research Studies, 03(09), 10–18. https://doi.org/10.55677/ijssers/v03i9y2023-04
Nimas Sayekti, L. (2022). Work Life Balance Dan Work Engagement?: Dampaknya Terhadap Kepuasan Kerja Dan Kinerja Karyawan. Jurnal Aplikasi Bisnis, 19(1), 132–142.
Noviantoro, D., Marisa, S., & Sakarina, S. (2022). The Influence of Communication, Work Motivation and Work Environment on Employee Performance with Work Discipline as a Mediating Variable. Oblik i finansi, 4(4(98)), 80–88. https://doi.org/10.33146/2307-9878-2022-4(98)-80-88
Prasasti, D., Zaki, H., Fikri, K., & Riau, U. M. (2023). Pengaruh Kompetensi Kerja , Motivasi Kerja dan Komitmen Organisasi Terhadap Kinerja Pegawai Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu ( DPMPTSP ) Kota Pekanbaru. 3, 14–26.
Purnomo, A., & Utami, S. seti. (2021). Pengaruh Komunikasi Dan Motivasi Terhadap Kinerja Karyawan Pada Pt. Mandiri Sejahtera Abadi. Ijea, 3(1), 52–57.
Rahmawati, G., Oktaviani, D., Miftahuddin, M., & Rohmawan, S. (n.d.). Peran Worklife Balance dan Motivasi Ekstrinstik Terhadap Kinerja Karyawan Perempuan. 1–9.
Ruppanner, L. (2015). Policy or Empowerment? Policy Environments, Political Empowerment, and Work Family Conflict. Research in the Sociology of Work, 26, 277–300. https://doi.org/10.1108/S0277-283320150000026017
Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies, 7(1), 129–146. https://doi.org/10.1108/SAJBS-02-2017-0018
Wahyudi, E., Masydzulhak Djamil, Ahmad Badawi saluy, Novawiguna Kemalasari, & Abdul Bari. (2022). Effect of Talent Management, Work Life Balance and Organizational Commitment on Employee Performance and Job Satisfaction As Intervening Variables in Pt. Tuv Nord Indonesia. Dinasti International Journal of Management Science, 3(6), 1032–1046. https://doi.org/10.31933/dijms.v3i6.1304
Zuhriatusobah, J., Yudha, E. K., Rahayu, Y., Achmad, W., Nusantara, U. I., & Pasundan, U. (2023). Work Life Balance Strategy to Improve Employee Performance at PT. XYZ. Central European Management Journal, 31, 94–105. https://doi.org/10.57030/23364890.cemj.31.2.11
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