Analysis of e-puskesmas satisfaction level using pieces framework at belimbing public health center padang
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Published:
Nov 14, 2023
Keywords:
Analysis, E-Puskesmas, PIECES Framework, Public Health Center
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Informtion System
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Abstract
To determine the extent of the impact of the E-Puskesmas application on the business processes at Bellimbing public health center Padang, an analysis of the existing system is necessary. The analysis of the E-Puskesmas application is conducted using the PIECES framework. The PIECES framework is a method used to identify and analyze critical aspects that can affect the utilization of a system or application, consisting of Performance, Information, Economy, Control, Efficiency, Security, and Service. This method is employed in various contexts, including information system development, evaluation of existing systems, and business process improvement. This research is conducted quantitatively by distributing questionnaires to E-Puskesmas users. The results of the analysis of the E-Puskesmas application's usage across the six PIECES parameters indicate that, on average, users are satisfied with the application that has been in use for over a year at Belimbing public health center
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Mardi, Y. and Kamal, S. . (2023) “Analysis of e-puskesmas satisfaction level using pieces framework at belimbing public health center padang”, Jurnal Mantik, 7(3), pp. 2057-2064. doi: 10.35335/mantik.v7i3.4330.
References
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Ayuardini, M., & Ridwan, A. (2019). Implementasi Metode HOT FIT pada Evaluasi Tingkat Kesuksesan Sistem Pengisian KRS Terkomputerisasi. Faktor Exacta, 12(2), 122. https://doi.org/10.30998/faktorexacta.v12i2.3639
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Erlirianto, L. M., Ali, A. H. N., & Herdiyanti, A. (2015). The Implementation of the Human, Organization, and Technology-Fit (HOT-Fit) Framework to Evaluate the Electronic Medical Record (EMR) System in a Hospital. Procedia Computer Science, 72, 580–587. https://doi.org/10.1016/j.procs.2015.12.166
Fatoni, A., Adi, K., & Widodo, A. P. (2020). PIECES Framework and Importance Performance Analysis Method to Evaluate the Implementation of Information Systems. E3S Web of Conferences, 202, 0–10. https://doi.org/10.1051/e3sconf/202020215007
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Freshtiya Beby Larasati, Lise Pujiastuti, & Solikhun. (2021). Online Exam Application Study Using the Pieces Framework Method. Journal of Mantik, 5(3), 2013–2019.
Hartati, T., Hikmah, N., & Leliyanah. (2022). Analysis and Evaluation of Employee Performance Assessment System Using The Pieces Method at PT. Citra Pesona Gemilang. Journal of Information System, Informatics and Computing Issue Period, 6(1), 117–124. https://doi.org/10.52362/jisicom.v6i1.798
Hikmatulloh, R., Aini, Q., Huda, M. Q., Nurmiati, E., & Hasanati, N. (2022). Evaluasi Kepuasan Pengguna Tata Naskah Dinas Elektronik Menggunakan Analisis PIECES Framework. SISTEMASI:Jurnal Sistem Informasi, 11(2), 307–316.
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Leonard, D., Mardiwati, D., & Sari, D. (2018). Analisis Pemanfaatan e-Puskesmas dengan Metode Performance, Information, Ekonomi, Control dan Efisiensi, Service (PIECES) di Puskesmas Kota Padang. Ensiklopedia of Journal, 1(1), 17–26.
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Permana, I. P. A. Y., Sutrisnawati, G. A. E., & Juniati, N. K. (2023). Analysis Of Hospital Management Information System ( SIMRS ) And Its Relation To The Readiness Of Electronic Medical Record (RME) Implementation In RSUP. Sanglah Denpasar. Jurnal Health Sains, 04(07), 74–81.
Prayogi, R., Ramanda, K., Budihartanti, C., & Rusman, A. (2021). Penerapan Metode PIECES Framework Dalam Analisis dan Evaluasi Aplikasi M-BCA. Jurnal Infortech, 3(1), 7–12. https://doi.org/10.31294/infortech.v3i1.10122
Putra, H. N. (2018). Analisis Pelaksanaan Sistem E-Puskesmas Dengan Menggunakan Metode PIECES Di Puskesmas Pemancungan Padang Tahun 2018. Jurnal Rekam Medis dan Informasi Kesehatan, 1(1), 63–69.
Ramadhani, S. (2018). PIECES Framework untuk Analisa Tingkat Kepuasan Pengguna dan Kepentingan Sistem Informasi. Jurnal Teknologi dan Manajemen Informatika, 4(2). https://doi.org/10.26905/jtmi.v4i2.2101
Sala, E. E., & Subriadi, A. P. (2023). Hot-Fit Model to Measure the Effectiveness and Efficiency of Information System in Public Sector. The Winners, 23(2), 131–141. https://doi.org/10.21512/tw.v23i2.7423
Sampoerna University. (2022). Pengertian Skala Likert, Cara Penggunaan dan Contoh. Sampoerna University.
Smaradottir, B., Martinez, S., Holen-Rabbervik, E., Vatnoy, T., & Fensli, R. (2016). Biostec 2016. 5(Biostec), 306–313.
Sukawan, A., & Nadia, S. (2018). Menggunakan Google Data Studio Di Puskesmas. Jurnal Informasi Kesehatan Indonesia, 8(1), 102–112.
Tarigan, S. F. N., & Maksum, T. S. (2022). Pemanfaatan Layanan Sistem Informasi E-Puskesmas Dengan Menggunakan Metode Pieces. Jambura Health and Sport Journal, 4(1), 29–36. https://doi.org/10.37311/jhsj.v4i1.13446
Ula, M., Tjut Adek, R., & Bustami, B. (2021). Emarketplace Performance Analysis Using PIECES Method. International Journal of Engineering, Science and Information Technology, 1(4), 1–6. https://doi.org/10.52088/ijesty.v1i4.138
Wijaya, A. (2020). Evaluasi Sistem Dashboard Monitoring Presensi Akademik Mahasiswa. JARTIKA Jurnal Riset Teknologi dan Inovasi Pendidikan, 3(2), 410–421. https://doi.org/10.36765/jartika.v3i2.311
Al Fatta, H. (2007). Analisis dan Perancangan Sistem Informasi Untuk Keunggulan Bersaing Perusahaan dan Organisasi Modern. ANDI Yogyakarta.
Alfiansyah, G., Pratama, M. R., Swari, S. J., & ... (2022). Evaluation of Hospital Management Information Systems in Research Units Using the PIECES Method. JMMR (Jurnal …, 11(December), 189–199.
Ayuardini, M., & Ridwan, A. (2019). Implementasi Metode HOT FIT pada Evaluasi Tingkat Kesuksesan Sistem Pengisian KRS Terkomputerisasi. Faktor Exacta, 12(2), 122. https://doi.org/10.30998/faktorexacta.v12i2.3639
Budd, J., Miller, B. S., Manning, E. M., Lampos, V., Zhuang, M., Edelstein, M., Rees, G., Emery, V. C., Stevens, M. M., Keegan, N., Short, M. J., Pillay, D., Manley, E., Cox, I. J., Heymann, D., Johnson, A. M., & McKendry, R. A. (2020). Digital technologies in the public-health response to COVID-19. Nature Medicine, 26(8), 1183–1192. https://doi.org/10.1038/s41591-020-1011-4
Budiaji, W. (2013). The Measurement Scale and The Number of Responses in Likert Scale. Jurnal Ilmu Pertanian dan Perikanan Desember, 2(2), 127–133. https://doi.org/10.31227/osf.io/k7bgy
Erlirianto, L. M., Ali, A. H. N., & Herdiyanti, A. (2015). The Implementation of the Human, Organization, and Technology-Fit (HOT-Fit) Framework to Evaluate the Electronic Medical Record (EMR) System in a Hospital. Procedia Computer Science, 72, 580–587. https://doi.org/10.1016/j.procs.2015.12.166
Fatoni, A., Adi, K., & Widodo, A. P. (2020). PIECES Framework and Importance Performance Analysis Method to Evaluate the Implementation of Information Systems. E3S Web of Conferences, 202, 0–10. https://doi.org/10.1051/e3sconf/202020215007
Febrita, H., Martunis, Syahrizal, D., Abdat, M., & Bakhtiar. (2021). Analysis of Hospital Information Management System Using Human Organization Fit Model. Indonesian Journal of Health Administration, 9(1), 23–32. https://doi.org/10.20473/jaki.v9i1.2021.23-32
Freshtiya Beby Larasati, Lise Pujiastuti, & Solikhun. (2021). Online Exam Application Study Using the Pieces Framework Method. Journal of Mantik, 5(3), 2013–2019.
Hartati, T., Hikmah, N., & Leliyanah. (2022). Analysis and Evaluation of Employee Performance Assessment System Using The Pieces Method at PT. Citra Pesona Gemilang. Journal of Information System, Informatics and Computing Issue Period, 6(1), 117–124. https://doi.org/10.52362/jisicom.v6i1.798
Hikmatulloh, R., Aini, Q., Huda, M. Q., Nurmiati, E., & Hasanati, N. (2022). Evaluasi Kepuasan Pengguna Tata Naskah Dinas Elektronik Menggunakan Analisis PIECES Framework. SISTEMASI:Jurnal Sistem Informasi, 11(2), 307–316.
Humaidi, N. (2013). Exploratory Factor Analysis of User’s Compliance Behaviour towards Health Information System’s Security. Journal of Health & Medical Informatics, 04(02), 2–9. https://doi.org/10.4172/2157-7420.1000123
Irawati, T., Rimawati, E., & Pramesti, N. A. (2020). Penggunaan Metode Technology Acceptance Model (TAM) Dalam Analisis Sistem Informasi Alista (Application Of Logistic And Supply Telkom Akses). is The Best Accounting Information Systems and Information Technology Business Enterprise this is link for OJS us, 4(2), 106–120. https://doi.org/10.34010/aisthebest.v4i02.2257
Jang, H. J., Choi, Y. D., & Kim, N. H. (2017). Effects and satisfaction of medical device safety information reporting system using electronic medical record. Healthcare Informatics Research, 23(2), 94–100. https://doi.org/10.4258/hir.2017.23.2.94
Kristy, R. D., & Kusuma, W. A. (2018). Analisis Tingkat Kepuasan Dan Tingkat Kepentingan Penerapan Sistem Informasi Universitas Muhammadiyah Malang. Teknika: Engineering and Sains Journal, 2(1), 17. https://doi.org/10.51804/tesj.v2i1.223.17-24
Leonard, D., Mardiwati, D., & Sari, D. (2018). Analisis Pemanfaatan e-Puskesmas dengan Metode Performance, Information, Ekonomi, Control dan Efisiensi, Service (PIECES) di Puskesmas Kota Padang. Ensiklopedia of Journal, 1(1), 17–26.
Lokapitasari Belluano, P. L., Indrawati, I., Harlinda, H., Tuasamu, F. A. ., & Lantara, D. (2019). Analisis Tingkat Kepuasan Pengguna Sistem Informasi Perpustakaan Menggunakan Pieces Framework. ILKOM Jurnal Ilmiah, 11(2), 118–128. https://doi.org/10.33096/ilkom.v11i2.398.118-128
Permana, I. P. A. Y., Sutrisnawati, G. A. E., & Juniati, N. K. (2023). Analysis Of Hospital Management Information System ( SIMRS ) And Its Relation To The Readiness Of Electronic Medical Record (RME) Implementation In RSUP. Sanglah Denpasar. Jurnal Health Sains, 04(07), 74–81.
Prayogi, R., Ramanda, K., Budihartanti, C., & Rusman, A. (2021). Penerapan Metode PIECES Framework Dalam Analisis dan Evaluasi Aplikasi M-BCA. Jurnal Infortech, 3(1), 7–12. https://doi.org/10.31294/infortech.v3i1.10122
Putra, H. N. (2018). Analisis Pelaksanaan Sistem E-Puskesmas Dengan Menggunakan Metode PIECES Di Puskesmas Pemancungan Padang Tahun 2018. Jurnal Rekam Medis dan Informasi Kesehatan, 1(1), 63–69.
Ramadhani, S. (2018). PIECES Framework untuk Analisa Tingkat Kepuasan Pengguna dan Kepentingan Sistem Informasi. Jurnal Teknologi dan Manajemen Informatika, 4(2). https://doi.org/10.26905/jtmi.v4i2.2101
Sala, E. E., & Subriadi, A. P. (2023). Hot-Fit Model to Measure the Effectiveness and Efficiency of Information System in Public Sector. The Winners, 23(2), 131–141. https://doi.org/10.21512/tw.v23i2.7423
Sampoerna University. (2022). Pengertian Skala Likert, Cara Penggunaan dan Contoh. Sampoerna University.
Smaradottir, B., Martinez, S., Holen-Rabbervik, E., Vatnoy, T., & Fensli, R. (2016). Biostec 2016. 5(Biostec), 306–313.
Sukawan, A., & Nadia, S. (2018). Menggunakan Google Data Studio Di Puskesmas. Jurnal Informasi Kesehatan Indonesia, 8(1), 102–112.
Tarigan, S. F. N., & Maksum, T. S. (2022). Pemanfaatan Layanan Sistem Informasi E-Puskesmas Dengan Menggunakan Metode Pieces. Jambura Health and Sport Journal, 4(1), 29–36. https://doi.org/10.37311/jhsj.v4i1.13446
Ula, M., Tjut Adek, R., & Bustami, B. (2021). Emarketplace Performance Analysis Using PIECES Method. International Journal of Engineering, Science and Information Technology, 1(4), 1–6. https://doi.org/10.52088/ijesty.v1i4.138
Wijaya, A. (2020). Evaluasi Sistem Dashboard Monitoring Presensi Akademik Mahasiswa. JARTIKA Jurnal Riset Teknologi dan Inovasi Pendidikan, 3(2), 410–421. https://doi.org/10.36765/jartika.v3i2.311
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