The role of knowlegde transfer in increasing human resource productivity in Photokopi Coffee House Bondowoso
Article Sidebar
Main Article Content
Abstract
The aim to be achieved from carrying out this research is to analyze the role of knowledge transfer in increasing the productivity of human resources in Photokopi Coffee House Bondowoso. The research method used is a qualitative approach with data collection techniques through in-depth interviews, observation and document analysis. The research results show that knowledge transfer plays an important role in increasing the productivity of human resources at Photokopi Coffee House Bondowoso. Factors such as an organizational culture that supports learning, effective communication, and a good training system are key in the knowledge transfer process. Apart from that, collaboration between experienced employees and those who have just joined also has a positive impact in generating new knowledge and improving performance. This research contributes to business owners understanding the importance of knowledge transfer as a strategy to increase human resource productivity. The practical implications of this research are the importance of creating a work environment that supports knowledge exchange, developing effective training programs, and encouraging collaboration between employees. In this way, Photokopi Coffee House Bondowoso can continue to develop and compete sustainably in the creative coffee cafe industryThe aim to be achieved from carrying out this research is to analyze the role of knowledge transfer in increasing the productivity of human resources in Photokopi Coffee House Bondowoso. The research method used is a qualitative approach with data collection techniques through in-depth interviews, observation and document analysis. The research results show that knowledge transfer plays an important role in increasing the productivity of human resources at Photokopi Coffee House Bondowoso. Factors such as an organizational culture that supports learning, effective communication, and a good training system are key in the knowledge transfer process. Apart from that, collaboration between experienced employees and those who have just joined also has a positive impact in generating new knowledge and improving performance. This research contributes to business owners understanding the importance of knowledge transfer as a strategy to increase human resource productivity. The practical implications of this research are the importance of creating a work environment that supports knowledge exchange, developing effective training programs, and encouraging collaboration between employees. In this way, Photokopi Coffee House Bondowoso can continue to develop and compete sustainably in the creative coffee cafe industry.
Downloads
Article Details
Antunes, H. de J. G., & Pinheiro, P. G. (2020). Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge, 5(2), 140–149.
Appelbaum, S. H., Bhardwaj, A., Goodyear, M., Gong, T., Sudha, A. B., & Wei, P. (2022). A study of generational conflicts in the workplace. European Journal of Business and Management Research, 7(2), 7–15.
Arsawan, I. W. E., Koval, V., Rajiani, I., Rustiarini, N. W., Supartha, W. G., & Suryantini, N. P. S. (2022). Leveraging knowledge sharing and innovation culture into SMEs sustainable competitive advantage. International journal of productivity and performance management, 71(2), 405–428.
Chang, T.-W. (2022). The study of analysis on dynamic capabilities of specialty barista in Taiwan-Examples of the winners of World Coffee Champion (WCE). Journal of Business Administration, 47(3), 1–28.
Dahiyat, S. E., Khasawneh, S. M., Bontis, N., & Al-Dahiyat, M. (2023). Intellectual capital stocks and flows: Examining the mediating roles of social capital and knowledge transfer. VINE Journal of Information and Knowledge Management Systems, 53(1), 11–42.
Durst, S., Hinteregger, C., & Zieba, M. (2019). The linkage between knowledge risk management and organizational performance. Journal of Business Research, 105, 1–10.
Dyer, C. (2023). The Power of Company Culture: How any business can build a culture that improves productivity, performance and profits. Kogan Page Publishers.
Ferreira, J., Ferreira, C., & Bos, E. (2021). Spaces of consumption, connection, and community: Exploring the role of the coffee shop in urban lives. Geoforum, 119, 21–29.
Fujii, K. (2020). Workplace motivation: Addressing telework as a mechanism for maintaining employee productivity.
Jia, X., Liao, S., Van der Heijden, B. I., & Guo, Z. (2019). The effect of socially responsible human resource management (SRHRM) on frontline employees’ knowledge sharing. International Journal of Contemporary Hospitality Management, 31(9), 3646–3663.
Kimble, C. (2020). Successful knowledge management in high?sociability organizations. Global Business and Organizational Excellence, 39(3), 38–44.
Lam, L., Nguyen, P., Le, N., & Tran, K. (2021). The relation among organizational culture, knowledge management, and innovation capability: Its implication for open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 66.
Lee, Y., Tao, W., Li, J.-Y. Q., & Sun, R. (2021). Enhancing employees’ knowledge sharing through diversity-oriented leadership and strategic internal communication during the COVID-19 outbreak. Journal of Knowledge Management, 25(6), 1526–1549.
Lin, C.-P., Huang, H.-T., & Huang, T. Y. (2020). The effects of responsible leadership and knowledge sharing on job performance among knowledge workers. Personnel Review, 49(9), 1879–1896.
Malik, N. Al., Ali, H., & Arif, A. H. (2022). Evaluating the role of interpersonal trust, human capital, tacit knowledge sharing in determining innovation capability of an organization. Journal of Managerial Sciences, 16(2), 104–118.
Memon, S. B., Qureshi, J. A., & Jokhio, I. A. (2020). The role of organizational culture in knowledge sharing and transfer in Pakistani banks: A qualitative study. Global Business and Organizational Excellence, 39(3), 45–54.
Oláh, J., Aburumman, N., Popp, J., Khan, M. A., Haddad, H., & Kitukutha, N. (2020). Impact of Industry 4.0 on environmental sustainability. Sustainability, 12(11), 4674.
Patrick, P., & Mazhar, S. (2019). Core functions of human resource management and its effectiveness on organization: A study. International Journal of Social Economics, 9(5), 257–266.
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162.
Rubel, M. R. B., Kee, D. M. H., & Rimi, N. N. (2021). The influence of green HRM practices on green service behaviors: The mediating effect of green knowledge sharing. Employee Relations: The International Journal, 43(5), 996–1015.
Saffar, N., & Obeidat, A. (2020). The effect of total quality management practices on employee performance: The moderating role of knowledge sharing. Management Science Letters, 10(1), 77–90.
Salamzadeh, A., Tajpour, M., Hosseini, E., & Brahmi, M. S. (2023). Human capital and the performance of Iranian Digital Startups: The moderating role of knowledge sharing behaviour. International Journal of Public Sector Performance Management, 12(1–2), 171–186.
Surya, B., Menne, F., Sabhan, H., Suriani, S., Abubakar, H., & Idris, M. (2021). Economic growth, increasing productivity of SMEs, and open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 20.
Szulczewska-Remi, A., & Nowak-Mizgalska, H. (2023). Who really acts as an entrepreneur in the science commercialisation process: The role of knowledge transfer intermediary organisations. Journal of Entrepreneurship in Emerging Economies, 15(1), 1–31.
Zhou, A. J., Fey, C., & Yildiz, H. E. (2020a). Fostering integration through HRM practices: An empirical examination of absorptive capacity and knowledge transfer in cross-border M&As. Journal of World Business, 55(2), 100947.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.