Incentive provision as a moderating variable and organizational commitment as a mediating variable in improving employee performance
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Published:
Aug 30, 2023
Keywords:
Effektifenes of Training, Employee Performance, Organizational Commitment, Preventive work discipline, Provision of Incentives
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Decision Support System
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Abstract
This study aimed to test and analyze the role of incentives as a moderating variable and organizational commitment as a mediating variable in improving employee performance at Kencana Hospital, Serang City. The population in this study were all employees of Kencana Hospital Serang City. In this study, a saturated/total sample was used for sampling, meaning all employees were sampled, totaling 243 respondents. The data analysis technique with SEM PLS version 4.0 has been used to analyze the data. Two hundred forty-three questionnaires have been collected with the interval method one disagree- 10 strongly agree. The results showed that training effectiveness does not have a significant effect on employee performance, preventive work discipline has a significant effect on employee performance, training effectiveness has a significant effect on organizational commitment, preventive work discipline has a significant effect on organizational commitment, organizational commitment has a significant effect on employee performance, providing incentives can moderate the effect of organizational commitment on employee performance. Providing appropriate incentives can be a driver and give the effect of organizational commitment to improving employee performance. The first mediation can be characterized as complete mediation, while the second mediation can be characterized as partial mediation. This research is expected to make a theoretical contribution to the literature in this context, among others, in human resource management.
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How to Cite
Purnamasari, W. R., Sanusi, F. and Damarwulan, L. M. (2023) “Incentive provision as a moderating variable and organizational commitment as a mediating variable in improving employee performance”, Jurnal Mantik, 7(2), pp. 950-959. doi: 10.35335/mantik.v7i2.3953.
References
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Anshori, A. S., Mukhsin, M., Suhendra, I., & Haryadi, D. (2022). Accuracy of Compensation and Competency Improvement in Improving Performance, Knowledge Sharing as An Intervening Variable. Enrichment: Journal of Management Journal, 12(3), 2201–2209.
Asrar-ul-haq, M., & Kuchinke, K. P. (2016). Impact of leadership styles on employees ’ attitude towards their leader and performance?: Empirical evidence from Pakistani banks. Future Business Journal, Elsevier, 2(1), 54–64.
Astutik, M. (2016). Pengaruh Disiplin Kerja Dan Budaya Organisasi Terhadap Kinerja Pegawai Sekretariat Dewan Perwakilan Rakyat Daerah Kabupaten Jombang. JBMP (Jurnal Bisnis, Manajemen Dan Perbankan), 2(2), 121–140. https://doi.org/10.21070/jbmp.v2i2.1098
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Liu, W., & Liu, Y. (2022). The Impact of Incentives on Job Performance, Business Cycle, and Population Health in Emerging Economies. Frontiers in Public Health, 9(February), 1–14. https://doi.org/10.3389/fpubh.2021.778101
Lv, Y., Wu, M., & Shouse, R. C. (2022). Impact of organizational culture, occupational commitment and industry-academy cooperation on vocational education in China: Cross-sectional Hierarchical Linear Modeling analysis. PLoS ONE, 17(2). https://doi.org/10.1371/journal.pone.0264345
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Mayasari, E. (2022). The Influence of Job Environment and Organizational Justice on Employee Performance Mediated by Employee Engagement in Hospital Employees. Budapest International Research and Critics Institute (BIRCI-Journal), 5(3), 19963–19977.
Nadapdap, K. M. (2014). Strategi Penanganan Sumber Daya Manusia Dalam Usaha Meningkatkan Produktivitas Kerja ( Studi Kasus?: PT Rajawali Anugerah Sakti ), 4, 20–28.
Oktaviani, F., Syaechurodji, Alfarizi, A. W., & Haryadi, D. (2023). Empirical Study Dalam Meningkatkan Semangat Kerja Karyawan PT Eds Manufacturing Indonesia Balaraja-Tangerang. Jurnal JUMANIS-BAJA, 05(1), 86–97.
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Purnamasari, W. R., Kambaraa, R., & Haryadi, D. (2023). Aspects of improving employee performance. Enrichment: Journal of Management, 12(6), 4685–4691.
Putri, M. P., Prahiawan, W., Ramdansyah, A. D., & Haryadi, D. (2023). Relevance of organizational commitment as a mediator of its contribution to employee performance at the Merak-Banten marine transportation service company. Enrichment: Journal of Management, 12(6).
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Riyanto, S., Damarwulan, L. M., & Haryadi, D. (2022). Moderation?: work culture to improve employee performance with a non-physical work environment. Jurnal Mantik, 6(3), 3737–3743.
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Suárez-Albanchez, J., Gutierrez-Broncano, S., Jimenez-Estevez, P., & Blazquez-Resino, J. J. (2022). Organizational support and turnover intention in the Spanish IT consultancy: Role of organizational commitment. Cogent Social Sciences, 8(1). https://doi.org/10.1080/23311886.2022.2051790
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Tania, T., Haryadi, D., Mirza, W. W., & Khairusy, A. (2021). Improving Employee Performance with Structural Empowerment and Transformational Leadership Through Job Satisfaction, Organizational Citizenship Behavior And Interpersonal Trust ( Study at PT . BPRS Cilegon Mandiri ). American Journal of Humanities and Social Sciences Research (AJHSSR), 5(11), 91–102.
Utami, N. M. S., Sapta, I. K. S., Verawati, Y., & Astakoni, I. M. P. (2021). Relationship between Workplace Spirituality, Organizational Commitment, and Organizational Citizenship Behavior. Journal of Asian Finance, Economics, and Business, 8(1), 507–517. https://doi.org/10.13106/jafeb.2021.vol8.no1.507
Wahyudi, W., Kurniasih, D., Haryadi, D., & Haquei, F. (2022). Strategy To Improve Employee Performance. Enrichment: Journal of Management, 12(1), 1–7.
Wibowo. (2016). Manajemen Kinerja (Edisi 5). Jakarta: PT. Raja Grafindo Persada Jakarta.
Wibowo, A. S. (2021). Pengaruh Pengembangan Sumber Daya Manusia Terhadap Kinerja Pegawai Di Lembaga Pemasyarakatan Kelas Ii A Purwokerto. Journal Of Management Review, 5(3).
Widodo, H. (2020). Pengaruh Motivasi Beraviliasi dan Budaya Organisasi terhadap Kinerja Pegawai dengan Komitmen Organisasi Sebagai Variabel Mediasi. Journal of Maritime and Education, 2(1), 82–88.
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Alavi, S., Böhm, E., Habel, J., Wieseke, J., Schmitz, C., & Brüggemann, F. (2022). The ambivalent role of monetary sales incentives in service innovation selling. Journal of Product Innovation Management, 39(3), 445–463. https://doi.org/10.1111/jpim.12600
Alfarizi, A. W., Haryadi, D., & Shaechurodji. (2022). Mediating Job Satisfaction in Improving Employee Performance with The Role Of Empowerment And Work Discipline. Jurnal Mantik, 6(36), 1892–1902.
Amoah, C., Jehu-Appiah, J., & Agyenim Boateng, E. (2022). Ethical Leadership, Job Satisfaction, and Organisational Commitment among Health Workers in Ghana: Evidence from Central Region Hospitals. Journal of Human Resource and Sustainability Studies, 10(01), 123–141. https://doi.org/10.4236/jhrss.2022.101009
Andry. (2018). Pengaruh Motivasi Terhadap Disiplin Dan Kinerja Pegawai Pada Dinas Pendapatan Daerah Pekanbaru. Jwem STIE Mikro Skill, 8(2), 117–126.
Anshori, A. S., Mukhsin, M., Suhendra, I., & Haryadi, D. (2022). Accuracy of Compensation and Competency Improvement in Improving Performance, Knowledge Sharing as An Intervening Variable. Enrichment: Journal of Management Journal, 12(3), 2201–2209.
Asrar-ul-haq, M., & Kuchinke, K. P. (2016). Impact of leadership styles on employees ’ attitude towards their leader and performance?: Empirical evidence from Pakistani banks. Future Business Journal, Elsevier, 2(1), 54–64.
Astutik, M. (2016). Pengaruh Disiplin Kerja Dan Budaya Organisasi Terhadap Kinerja Pegawai Sekretariat Dewan Perwakilan Rakyat Daerah Kabupaten Jombang. JBMP (Jurnal Bisnis, Manajemen Dan Perbankan), 2(2), 121–140. https://doi.org/10.21070/jbmp.v2i2.1098
Cai, W., Gallani, S., & Shin, J.-E. (2019). Incentive Effects of Subjective Allocations of Rewards and Penalties. Management Science, (617).
Chepkemoi, J. (2018). Effect of Incentives on Employee Performance At Kenya Forest Service Uasin Gishu County. IOSR Journal of Business and Management (IOSR-JBM), 20(3), 26–32. https://doi.org/10.9790/487X-2003112632
Filippetti, A., Guy, F., & Iammarino, S. (2019). Regional Disparities In The Effect Of Training On Employment. Regional Studies, 53(2), 217–230.
Ghozali. I & Latan. H. (2015). Partial Least Square, Konsep, Teknik dan Aplikasi Menggunakan Program Smart PLS 3.0 (2nd ed.). Semrang: Universitas Diponegoro Semarang.
Gunawan, R., Haerofiatna, & Haryadi, D. (2022). The effect of extrinsic motivation, interpersonal trust, and organizational commitment in improving employee performance. Enrichment: Journal of Management, 12(5), 3670–3677. Retrieved from www.enrichment.iocspublisher.org
Ha, J. C., & Lee, J. W. (2022). Realization of a Sustainable High-Performance Organization through Procedural Justice: The Dual Mediating Role of Organizational Trust and Organizational Commitment. Sustainability (Switzerland), 14(3). https://doi.org/10.3390/su14031259
Haryadi, D. (2022). Meningkatkan Employe Performance Dengan Extrinsic Motivation Dan Interpersonal Trust Melalui Organizational Commitment. ECo-Buss, 4(3), 660–675.
Haryadi, D., Prahiawan, W., Nupus, H., & Wahyudi. (2021). Transformational Leadership, Training, dan Employe Performance Mediasi Organizational Citizenship Behavior dan Job Satisfaction. Ultima Manajemen Journal, 13(2), 304–323.
Haryadi, D., Setiawati, E. T., Barat, S. T. A., Setiadi, M. T., & Juhandi. (2022). Improving Employee Performance With Transformational Leadership Through Intrinsic Motivation. Tianjin Daxue Xuebao (Ziran Kexue Yu Gongcheng Jishu Ban)/ Journal of Tianjin University Science and Technology, 55(03), 361–371. https://doi.org/10.17605/OSF.IO/XMRV7
Haryadi, D., Setiawati, E. T., & Juhandi. (2022). The Role Of Organizational Culture On Improving Employee Performance Through Work Discipline. Jurnal Mantik, 6(1), 686–698.
Hendri, M. I. (2019). The Mediation Effect of Job Satisfaction and Organizational Commitment on the Organizational Learning Effect of the Employee Performance. International Journal of Productivity and Performance Management, Emerald Insight, 68(7), 1208–1234. https://doi.org/10.1108/IJPPM-05-2018-0174
Karsikah, Kambara, R., Ramdansyah, A. D., & Haryadi, D. (2023). Determinants of job satisfaction?: internal communication relationships in improving employee performance. Enrichment: Journal of Management, 12(6), 4692–4697.
Liu, W., & Liu, Y. (2022). The Impact of Incentives on Job Performance, Business Cycle, and Population Health in Emerging Economies. Frontiers in Public Health, 9(February), 1–14. https://doi.org/10.3389/fpubh.2021.778101
Lv, Y., Wu, M., & Shouse, R. C. (2022). Impact of organizational culture, occupational commitment and industry-academy cooperation on vocational education in China: Cross-sectional Hierarchical Linear Modeling analysis. PLoS ONE, 17(2). https://doi.org/10.1371/journal.pone.0264345
Ma, X., & Jiang, W. (2018). Transformational Leadership, Transactional Leadership, and Employee Creativity in Entrepreneurial Firms. The Journal of Applied Behavioral Science, 2(106), 1–23.
Mangkunegara. A. A. A. P. (2015). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Rosdkarya Offset, Bandung.
Marlina, E., Wulandari, N., & Ramashar, W. (2020). Peran Organizational Citizenship Behavior pada Pengaruh Budaya Organisasi dan Komitmen Organisasi Terhadap Kinerja Karyawan SKK Migas. Muhammadiyah Riau Accounting and Business Journal, 2(1), 127–137. https://doi.org/10.37859/mrabj.v2i1.2131
Maryani, Y., Entang, M., & Tukiran, M. (2021). The Relationship between Work Motivation, Work Discipline and Employee Performance at the Regional Secretariat of Bogor City. International Journal of Social and Management Studies, 02(02), 1–16.
Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management (Manajemen Sumber Daya Manusia) (Edisi 10). Jakarta: Alih Bahasa: Diana Angelica, Salemba Empat Jakarta.
Mayasari, E. (2022). The Influence of Job Environment and Organizational Justice on Employee Performance Mediated by Employee Engagement in Hospital Employees. Budapest International Research and Critics Institute (BIRCI-Journal), 5(3), 19963–19977.
Nadapdap, K. M. (2014). Strategi Penanganan Sumber Daya Manusia Dalam Usaha Meningkatkan Produktivitas Kerja ( Studi Kasus?: PT Rajawali Anugerah Sakti ), 4, 20–28.
Oktaviani, F., Syaechurodji, Alfarizi, A. W., & Haryadi, D. (2023). Empirical Study Dalam Meningkatkan Semangat Kerja Karyawan PT Eds Manufacturing Indonesia Balaraja-Tangerang. Jurnal JUMANIS-BAJA, 05(1), 86–97.
Pendong, S. M., Areros, W. A., & Rumawas, W. (2021). Pengaruh Pengembangan SDM dan Penempatan Kerja terhadap Kinerja Karyawan Bank Rakyat Indonesia Kantor Wilayah Manado. Journal Productivity, 2(4).
Purnamasari, W. R., Kambaraa, R., & Haryadi, D. (2023). Aspects of improving employee performance. Enrichment: Journal of Management, 12(6), 4685–4691.
Putri, M. P., Prahiawan, W., Ramdansyah, A. D., & Haryadi, D. (2023). Relevance of organizational commitment as a mediator of its contribution to employee performance at the Merak-Banten marine transportation service company. Enrichment: Journal of Management, 12(6).
Qomariah, N., Estiningari, & Martini, N. N. P. (2022). The Influence of Leadership Style, Work Incentives and Work Motivation on the Employees Performance of Regional Revenue Agency. Journal of Economics, Finance, And Management Studies, 05(07). https://doi.org/10.47191/jefms/v5-i7-12
Rahmatullah, A., Ramdansyah, A. D., Kambara, R., & Haryadi, D. (2022). Improving Organizational Performance With Organizational Culture And Transformational Leadership Through Intervening Organizational Commitment Variables. Dinasti International Journal Of Digital Business Management, 3(2), 161–176.
Rivai, V., & Sagala, E. J. (2010). Manajemen Sumber Daya Manusia Untuk Perusahaan Dari Teori Ke Praktik (Edisi 3). Jakarta: Rajawali Pers, PT. Raja Grafindo Persada Jakarta.
Riyanto, S., Damarwulan, L. M., & Haryadi, D. (2022). Moderation?: work culture to improve employee performance with a non-physical work environment. Jurnal Mantik, 6(3), 3737–3743.
Ryu, G., & Moon, S.-G. (2019). The effect of actual workplace learning on job satisfaction and organizational commitment. Journal of Workplace Learning, 31(8), 481–497. https://doi.org/10.1108/JWL-05-2019-0061
Saleh, A. R., & Utomo, H. (2018). Pengaruh Disiplin Kerja, Motivasi Kerja, Etos Kerja Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan Bagian Produksi Di PT Inko Java Semarang. Among Makarti, 11(21), 28–50.
Sedarmayanti. (2019). Perencanaan dan Pengembangan Sumer Daya Manusia Untuk Meningkatkan Kompetensi, Kinerja, dan Produktivitas Kerja (Edisi 3). Bandung: PT. Refika Aditama Bandung.
Setyowati, A., Mukhsin, M., Suhendra, I., & Haryadi, D. (2023). Mediasi Motivasi Kerja Hubungan Kompetensi Dalam Meningkatkan Kinerja Pegawai. Business Management Journal, 19(1), 19–31. https://doi.org/10.30813/bmj.v19i1.3666
Simamora, H. (2019). Manajemen Sumber Daya Manusia (Edisi 3). Yogyakarta: STIE YKPN Yogyakarta.
Sinambela, L. P. (2019). Manajemen Sumber Daya Manusia, Membangun Tim Kerja Yang Solid Untuk Meningkatkan Kinerja (Edisi 1). Jakarta: Bumi Aksara Jakarta.
Suárez-Albanchez, J., Gutierrez-Broncano, S., Jimenez-Estevez, P., & Blazquez-Resino, J. J. (2022). Organizational support and turnover intention in the Spanish IT consultancy: Role of organizational commitment. Cogent Social Sciences, 8(1). https://doi.org/10.1080/23311886.2022.2051790
Sunarsi, D., Akbar, I. R., Rozi, A., Khoiri, A., & Salam, R. (2021). Effect of Motivation and Discipline on Employee Performance in Yogyakarta Tourism Office. The First International Conference on Government Education Management and Tourism, 2, 1–7.
Sutrisno. H. Edy. (2015). Budaya Organisasi (Edisi Ke 4). Jakarta: Kencana Prenada Media Group.
Syahputra, M. E., Bahri, S., & Rambe, M. F. (2020). Pengaruh Kepemimpinan , Disiplin dan Motivasi Terhadap Kinerja Pegawai Dinas Tarukim Labura. Jurnal Trunojoyo, 13(1).
Tania, T., Haryadi, D., Mirza, W. W., & Khairusy, A. (2021). Improving Employee Performance with Structural Empowerment and Transformational Leadership Through Job Satisfaction, Organizational Citizenship Behavior And Interpersonal Trust ( Study at PT . BPRS Cilegon Mandiri ). American Journal of Humanities and Social Sciences Research (AJHSSR), 5(11), 91–102.
Utami, N. M. S., Sapta, I. K. S., Verawati, Y., & Astakoni, I. M. P. (2021). Relationship between Workplace Spirituality, Organizational Commitment, and Organizational Citizenship Behavior. Journal of Asian Finance, Economics, and Business, 8(1), 507–517. https://doi.org/10.13106/jafeb.2021.vol8.no1.507
Wahyudi, W., Kurniasih, D., Haryadi, D., & Haquei, F. (2022). Strategy To Improve Employee Performance. Enrichment: Journal of Management, 12(1), 1–7.
Wibowo. (2016). Manajemen Kinerja (Edisi 5). Jakarta: PT. Raja Grafindo Persada Jakarta.
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