The role of motivation and supervision on the performance of post office employees in the Central Kalimantan regional office
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Published:
Jul 28, 2023
Keywords:
Employee Performance, HRM, Motivation, Work Supervision
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Informtion System
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Abstract
Research in the field of HR Management is the basis for research to improve employee performance. Various methods are carried out with motivation and work supervision as variables that are expected to improve performance at PT. POS Indonesia in Palangka Raya City. Quantitative research on 35 employees and the analytical tools used by SPSS. 22.0. The results prove the importance of the role of motivation and supervision by 62%. The research implications provide benefits for improving performance which currently tends to be weak in performance by providing motivation and intensive supervision of work in accordance with the vision and mission. This research can support performance improvement in the field of HR and further research can mediate competencies
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Toendan, R. Y. and Hansly Tunjang (2023) “The role of motivation and supervision on the performance of post office employees in the Central Kalimantan regional office”, Jurnal Mantik, 7(2), pp. 838-845. doi: 10.35335/mantik.v7i2.3866.
References
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Stankovi?, T., & Radojevi?, T. (2022). Employees motivation and managerial coaching during the pandemic COVID-19 at the research institute. The European Journal of Applied Economics. https://doi.org/10.5937/ejae19-35560
Syamsuri, P. (2017). THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK MOTIVATION, AND ORGANIZATIONAL COMMITMENT TO THE PERFORMANCE OF PRINCIPALS. IJER - INDONESIAN JOURNAL OF EDUCATIONAL REVIEW. https://doi.org/10.21009/ijer.04.02.01
Tubigi, M., & Alshawi, S. N. (2012). The impact of knowledge management processes on organisational performance. Proceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012. https://doi.org/10.1108/jeim-01-2014-0003
Widarko, A., & Anwarodin, M. K. (2022). Work Motivation and Organizational Culture on Work Performance: Organizational Citizenship Behavior (OCB) as Mediating Variable. Golden Ratio of Human Resource Management. https://doi.org/10.52970/grhrm.v2i2.207
Widyastuti, N. P. A., & Riana, I. G. (2019). Effect of empowerment and compensation on performance of honorary employees mediated by organizational commitments. International Research Journal of Management, IT and Social Sciences. https://doi.org/10.21744/irjmis.v6n4.652.
Aldoghan, M., Elrayah, M., & Debla, F. (2021). The job quality dimensions and employees performance during covid-19: A case study of the saudi’s female employees. Polish Journal of Management Studies. https://doi.org/10.17512/pjms.2021.23.2.01
Azis, F. A., Mursid, M. C., Rahab, & Suliyanto. (2021). The mediating role of employee quality to enhance employee performance. Quality - Access to Success.
Badrianto, Y., & Permatasari, D. (2022). The Influence of Organizational Culture, Work Competence and Work Motivation on Organizational Commitment. Journal of Economics and Business Letters. https://doi.org/10.55942/jebl.v2i2.157
Baird, K., Tung, A., & Su, S. (2020). Employee empowerment, performance appraisal quality and performance. Journal of Management Control. https://doi.org/10.1007/s00187-020-00307-y
Christa, U. R., & Kristinae, V. (2021). The effect of product innovation on business performance during covid 19 pandemic. Uncertain Supply Chain Management. https://doi.org/10.5267/j.uscm.2020.10.006
Contreras, F., Soria-Barreto, K., & Zuniga-Jara, S. (2022). Managerial support and innovative work behaviour in B corps: Examining the effect of female employee work engagement and corporate reputation. Journal of Sustainable Finance and Investment. https://doi.org/10.1080/20430795.2021.2017255
Ersa Rahmadania, S., & Herminingsih, A. (2021). THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK MOTIVATION, AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE. Dinasti International Journal of Education Management And Social Science. https://doi.org/10.31933/dijemss.v3i1.1020
Farradia, Y. (2022). ANALYSIS OF INCENTIVES AND THEIR EFFECTS ON EMPLOYEE WORK PRODUCTIVITY AT PT. “X.” International Journal of Multidisciplinary Research and Literature. https://doi.org/10.53067/ijomral.v1i1.7
Fitria, N., Damanhuri, E., & Salami, I. R. S. (2020). Evaluation of hospital infectious waste management (HIWM) implementation based on applicable regulations in Bandung. IOP Conference Series: Earth and Environmental Science. https://doi.org/10.1088/1755-1315/483/1/012026
Guin, S. (2019). Field work supervision through open and distance learning: an Indian perspective. Asian Association of Open Universities Journal. https://doi.org/10.1108/AAOUJ-08-2019-0031
Hamdan, Y., & Alheet, A. F. (2020). Influence of organisational culture on pro-activeness, innovativeness and risk taking behaviour of SMEs. Entrepreneurship and Sustainability Issues. https://doi.org/10.9770/jesi.2020.8.1(13)
Hatcher, W., & Hammond, A. (2018). Nonprofit economic development organizations and the institutional arrangement of local economic development. Journal of Public and Nonprofit Affairs. https://doi.org/10.20899/jpna.4.1.21-40
Joyce, A., Moussa, B., Elmes, A., Campbell, P., Suchowerska, R., Buick, F., Barraket, J., & Carey, G. (2022). Organisational structures and processes for health and well-being: insights from work integration social enterprise. BMC Public Health. https://doi.org/10.1186/s12889-022-13920-4
Katikireddi, S. V., & Reilly, J. (2017). Characteristics of good supervision: A multi-perspective qualitative exploration of the Masters in Public Health dissertation. In Journal of Public Health (United Kingdom). https://doi.org/10.1093/pubmed/fdw107
Kristinae, V. (2018). Analisis Pengaruh Motivasi Kerja dan Lingkungan Kerja Terhadap Kepuasan Kerja ( Studi Kasus pada Karyawan di Pujasera Palangka Raya ). Jurnal Aplikasi Manajemen, Ekonomi Dan Bisnis.
Kristinae, V. (2021). Analisis Customer Satisfying dan Knowledge Sharing Dalam Optimalisasi Formulasi Promotion Pemasaran Produk Lokal di Yogyakarta dan Palangka Raya. Jurnal Pendidikan Ekonomi Undiksha. https://doi.org/10.23887/jjpe.v13i2.41105
Nahan, N., Kristinae, V., & Leiden, R. A. Z. (2019). The Strength of a Business Strategy with Value Innovation for Rattan Handicraft Entrepreneurs in Central Kalimantan, Indonesia. The International Journal of Business & Management. https://doi.org/10.24940/theijbm/2019/v7/i12/bm1912-010
Ncube, M. E. (2019). A process model of social development supervision in social work. Southern African Journal of Social Work and Social Development. https://doi.org/10.25159/2415-5829/4960
Nugroho, M. F., & Suswanta, S. (2020). KENDALA PELAKSANAAN DAN UPAYA PENANGANAN WORK FROM HOME /WFH DI BAPPEDA KABUPATEN GUNUNGKIDUL. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu Dan Praktek Administrasi. https://doi.org/10.31113/jia.v17i2.590
Prihadini, D., Nurbaity, S., Rachmadi, H., & Krishantoro, K. (2021). The Importance of Job Satisfaction to improve Employee Performance. Technium Social Sciences Journal. https://doi.org/10.47577/tssj.v18i1.3059
Setyadi, D., & Sriekaningsih, A. (2015). The Effect Of Competence And Motivation And Cultural Organization Towards Organizational Commitment And Performance On State University Lecturers In East Kalimantan Indonesia. European Journal of Business and Management.
Sinnaiah, T., Adam, S., & Mahadi, B. (2023). A strategic management process: the role of decision-making style and organisational performance. Journal of Work-Applied Management. https://doi.org/10.1108/JWAM-10-2022-0074
Sitohang, A. P., & Budiono, N. A. (2021). Effect of Job Satisfaction, Quality of Work Life, and Self Efficacy on Employee Work Productivity Case Study on PT. Bank Woori Saudara Indonesia Tbk. European Journal of Business and Management Research. https://doi.org/10.24018/ejbmr.2021.6.5.1034
Stankovi?, T., & Radojevi?, T. (2022). Employees motivation and managerial coaching during the pandemic COVID-19 at the research institute. The European Journal of Applied Economics. https://doi.org/10.5937/ejae19-35560
Syamsuri, P. (2017). THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK MOTIVATION, AND ORGANIZATIONAL COMMITMENT TO THE PERFORMANCE OF PRINCIPALS. IJER - INDONESIAN JOURNAL OF EDUCATIONAL REVIEW. https://doi.org/10.21009/ijer.04.02.01
Tubigi, M., & Alshawi, S. N. (2012). The impact of knowledge management processes on organisational performance. Proceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012. https://doi.org/10.1108/jeim-01-2014-0003
Widarko, A., & Anwarodin, M. K. (2022). Work Motivation and Organizational Culture on Work Performance: Organizational Citizenship Behavior (OCB) as Mediating Variable. Golden Ratio of Human Resource Management. https://doi.org/10.52970/grhrm.v2i2.207
Widyastuti, N. P. A., & Riana, I. G. (2019). Effect of empowerment and compensation on performance of honorary employees mediated by organizational commitments. International Research Journal of Management, IT and Social Sciences. https://doi.org/10.21744/irjmis.v6n4.652.
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