The role of employee creativity mediation on employee performance among expedition employees in Indonesia
Article Sidebar
Published:
May 30, 2023
Keywords:
High-Performance Work, System, Employee Creativity, Employee Performance, Entrepreneurial Leadership, Organizational Justice
Section
Expert System
Statistics Article
Article View : 83 Times
Main Article Content
Abstract
This research examines the influence of a high-performance work system, employee innovation, employee performance, entrepreneurial leadership, and organizational justice in courier workers who operate in expedition services in Indonesia during the COVID-19 epidemic. This research selected respondents using purposive sampling. Online surveys gather data. This research included 90 shipping industry employees with two years of experience. The research model is evaluated using SmartPLS and SEM. This study demonstrated that the high-performance work system improves creativity and performance. Employee inventiveness also boosts performance. Hence, employee creativity mediates the performance-high-performance work system link. Secondly, entrepreneurial leadership does not regulate the link between a high-performance work structure, employee inventiveness, and employee performance. This research shows that work happiness does not improve employee performance.
Downloads
Download data is not yet available.
Article Details
How to Cite
Putri, A. A. and Syah, T. Y. R. . (2023) “The role of employee creativity mediation on employee performance among expedition employees in Indonesia”, Jurnal Mantik, 7(1), pp. 194-201. doi: 10.35335/mantik.v7i1.3667.
References
Akhtar, A., Nawaz, M. K., Mahmood, Z., & Shahid, M. S. (2016). Impact of High Performance Work Practices on Employees’ Performance in Pakistan: Examining the Mediating Role of Employee Engagement. Pakistan Journal of Commerce and Social Sciences, 10(2), 130–150.
Anak Agung Ngurah Bagus Dhermawan, I Gde Adnyana Sudibya, I. W. M. U. (2012). Pengaruh Motivasi, Lingkungan Kerja, Kompetensi, Dan Kompensasi Terhadap Kepuasan Kerja Dan Kinerja Pegawai Di Lingkungan Kantor Dinas Pekerjaan Umum Provinsi Bali. Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 6(2), 173–184.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. In Journal of applied psychology (Vol. 68, Issue 3, pp. 386–399).
Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The Management of Organizational Justice Executive Overview. Academy of Management Perspectives, 34–48.
Grieshaber, S. (2020). Equity and research design. In Doing early childhood research (pp. 177–191). Routledge.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks. Sage, 165.
Hair, Joseph F. , Black, Jr, William C. Babin, Barry J. & Anderson, R. E. (2014). Pearson - Multivariate Data Analysis, 7/E - Joseph F. Hair, Jr, William C. Black, Barry J. Babin & Rolph E. Anderson. Pearson New International Edition, 816.
Hsu, Y. (2016). The Relationships among Transformational Leadership , Employees ’ Learning Abilities , Creativity , and Job Performance. The Journal of Human Resource and Adult Learning, 12(1), 107–115.
Ismail, H. N., Iqbal, A., & Nasr, L. (2019). Employee engagement and job performance in Lebanon: the mediating role of creativity. International Journal of Productivity and Performance Management, 68(3), 506–523. https://doi.org/10.1108/IJPPM-02-2018-0052
Juarsah, M. A., Masdupi, E., & Syahrizal. (2019). Effect of Organizational Justice, Trust in Bosses and Job Satisfaction on Employee Performance at PT. PLN (Persero) Main Unit of West Sumatra Region. 97(Piceeba), 474–485. https://doi.org/10.2991/piceeba-19.2019.54
Kalay, F. (2016). The Impact of Organizational Justice on Employee Performance: A Survey in Turkey and Turkish Context. International Journal of Human Resource Studies, 6(1), 1. https://doi.org/10.5296/ijhrs.v6i1.8854
Keeping, L. M., & Levy, P. E. (2000). Performance appraisal reactions: Measurement, modeling, and method bias. Journal of Applied Psychology, 85(5), 708–723. https://doi.org/10.1037/0021-9010.85.5.708
Meddour, H., Majid, A. H. A., & Abdussalaam, I. I. (2019). Mediating Effect of Employee Creativity on the Relationship Between HPWS and Firm Performance. 2019, 351–360. https://doi.org/10.15405/epsbs.2019.05.02.34
Miao, R., Lu, L., Cao, Y., & Du, Q. (2020). The high-performance work system, employee voice, and innovative behavior: The moderating role of psychological safety. International Journal of Environmental Research and Public Health, 17(4). https://doi.org/10.3390/ijerph17041150
Nor-Aishah, H., Ahmad, N. H., & Thurasamy, R. (2020). sustainable performance of manufacturing SMEs in Malaysia: The contingent role of entrepreneurial bricolageEntrepreneurial leadership and. Sustainability (Switzerland), 12(8), 3100. https://doi.org/10.3390/SU12083100
Nurkholis, N., & Wiranti, N. A. (2019). Comprehensive performance measurement systems, mental model development, organizational justice, and employee performance: A study in Sharia Banks. Jurnal Akuntansi & Auditing Indonesia, 23(2), 78–89. https://doi.org/10.20885/jaai.vol23.iss2.art2
Pakpahan, M., Eliyana, A., Hamidah, Buchdadi, A. D., & Bayuwati, T. R. (2020). The role of organizational justice dimensions: Enhancing work engagement and employee performance. Systematic Reviews in Pharmacy, 11(9), 323–332. https://doi.org/10.31838/srp.2020.9.49
Puspa, A. W. (2020). Pandemi Membawa Berkah kepada Bisnis Layanan Jasa Kurir. Bisnis.Com.
Putri, A. S. (2021). Dampak Pandemi Covid-19 Terhadap Bisnis Ekspedisi. Kumparan.Com.
Rahim, H. L., Abidin, Z. Z., Mohtar, S., & Ramli, A. (2015). The Effect of Entrepreneurial Leadership Towards Organizational Performance. International Academic Research Journal of Business and Technology, 1(2), 193–200.
Rajiani, I., & Ismail, N. (2019). Management innovation in balancing technology innovation to harness universities performance in the era of community 4.0. Polish Journal of Management Studies, 19(1), 309–321. https://doi.org/10.17512/pjms.2019.19.1.24
Riana, I. G., Aristana, I. N., Rihayana, I. G., Wiagustini, N. L. P., & Abbas, E. W. (2020). High-performance work system in moderating entrepreneurial leadership, employee creativity and knowledge sharing. Polish Journal of Management Studies, 21(1), 328–341. https://doi.org/10.17512/pjms.2020.21.1.24
Ridlwan, M., Purwandari, D. A., & Syah, T. Y. R. (2021). The Effect of Compensation and Motivation on Employee performance. Husnayain Business Review, 1(1), 43–50. https://doi.org/10.54099/hbr.v1i1.13
Shalley, C. E., Gilson, L. L., & Blum, T. C. (2000). Matching Creativity Requirements and the Work Environment: Effects on Satisfaction and Intentions to Leave. Academy of Management Journal, 43(2), 215–223. https://doi.org/10.5465/1556378
Sibutar, E., Syah, T. Y. R., & Anindita, R. (2016). The impact of design components and job satisfaction on employee performance. International Business Management, 10(20), 4907–4916. https://doi.org/10.3923/ibm.2016.4907.4916
Syah, T. Y. R., & Olivia, D. (2022). Enhancing Patronage Intention on Online Fashion Industry in Indonesia: The Role of Value Co-Creation, Brand Image, and E-Service Quality. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2065790
Tang, G., Yu, B., Cooke, F. L., & Chen, Y. (2017). High-performance work system and employee creativity: The roles of perceived organisational support and devolved management. Personnel Review, 46(7), 1318–1334. https://doi.org/10.1108/PR-09-2016-0235
Taruno, F. X. S. C., Thoyib, A., Zain, D., & Rahayu, M. (2012). Pengaruh Gaya Kepemimpinan terhadap Kinerja Dosen dengan Kepuasan Kerja dan Motivasi Kerja sebagai Mediator (Studi pada Perguruan Tinggi Swasta di Jayapura). Jurnal Aplikasi Manajemen, 10(3), 495–509.
Wang, X., Liao, J., Xia, D., & Chang, T. (2010). The impact of organizational justice on work performance: Mediating effects of organizational commitment and leader-member exchange. The Impact of Organizational Justice on Work Performance: Mediating Effects of Organizational Commitment and Leader-Member Exchange, 31(6), 660–677. https://doi.org/10.1108/01437721011073364
Xiaomei, Huanqing, & Lingwei. (2013). Effects of high performance work systems on employee performance: psychological contract breach as mediator. 152–156. https://doi.org/10.2991/iaw-sc.2013.33
Ximenes, M., Supartha, W. G., Manuati Dewi, I. G. A., & Sintaasih, D. K. (2019). Entrepreneurial leadership moderating high performance work system and employee creativity on employee performance. Cogent Business and Management, 6(1), 1–13. https://doi.org/10.1080/23311975.2019.1697512
Zhang, X., & Zhou, J. (2014). Empowering leadership, uncertainty avoidance, trust, and employee creativity: Interaction effects and a mediating mechanism. Organizational Behavior and Human Decision Processes, 124(2), 150–164. https://doi.org/10.1016/j.obhdp.2014.02.002
Anak Agung Ngurah Bagus Dhermawan, I Gde Adnyana Sudibya, I. W. M. U. (2012). Pengaruh Motivasi, Lingkungan Kerja, Kompetensi, Dan Kompensasi Terhadap Kepuasan Kerja Dan Kinerja Pegawai Di Lingkungan Kantor Dinas Pekerjaan Umum Provinsi Bali. Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 6(2), 173–184.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. In Journal of applied psychology (Vol. 68, Issue 3, pp. 386–399).
Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The Management of Organizational Justice Executive Overview. Academy of Management Perspectives, 34–48.
Grieshaber, S. (2020). Equity and research design. In Doing early childhood research (pp. 177–191). Routledge.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks. Sage, 165.
Hair, Joseph F. , Black, Jr, William C. Babin, Barry J. & Anderson, R. E. (2014). Pearson - Multivariate Data Analysis, 7/E - Joseph F. Hair, Jr, William C. Black, Barry J. Babin & Rolph E. Anderson. Pearson New International Edition, 816.
Hsu, Y. (2016). The Relationships among Transformational Leadership , Employees ’ Learning Abilities , Creativity , and Job Performance. The Journal of Human Resource and Adult Learning, 12(1), 107–115.
Ismail, H. N., Iqbal, A., & Nasr, L. (2019). Employee engagement and job performance in Lebanon: the mediating role of creativity. International Journal of Productivity and Performance Management, 68(3), 506–523. https://doi.org/10.1108/IJPPM-02-2018-0052
Juarsah, M. A., Masdupi, E., & Syahrizal. (2019). Effect of Organizational Justice, Trust in Bosses and Job Satisfaction on Employee Performance at PT. PLN (Persero) Main Unit of West Sumatra Region. 97(Piceeba), 474–485. https://doi.org/10.2991/piceeba-19.2019.54
Kalay, F. (2016). The Impact of Organizational Justice on Employee Performance: A Survey in Turkey and Turkish Context. International Journal of Human Resource Studies, 6(1), 1. https://doi.org/10.5296/ijhrs.v6i1.8854
Keeping, L. M., & Levy, P. E. (2000). Performance appraisal reactions: Measurement, modeling, and method bias. Journal of Applied Psychology, 85(5), 708–723. https://doi.org/10.1037/0021-9010.85.5.708
Meddour, H., Majid, A. H. A., & Abdussalaam, I. I. (2019). Mediating Effect of Employee Creativity on the Relationship Between HPWS and Firm Performance. 2019, 351–360. https://doi.org/10.15405/epsbs.2019.05.02.34
Miao, R., Lu, L., Cao, Y., & Du, Q. (2020). The high-performance work system, employee voice, and innovative behavior: The moderating role of psychological safety. International Journal of Environmental Research and Public Health, 17(4). https://doi.org/10.3390/ijerph17041150
Nor-Aishah, H., Ahmad, N. H., & Thurasamy, R. (2020). sustainable performance of manufacturing SMEs in Malaysia: The contingent role of entrepreneurial bricolageEntrepreneurial leadership and. Sustainability (Switzerland), 12(8), 3100. https://doi.org/10.3390/SU12083100
Nurkholis, N., & Wiranti, N. A. (2019). Comprehensive performance measurement systems, mental model development, organizational justice, and employee performance: A study in Sharia Banks. Jurnal Akuntansi & Auditing Indonesia, 23(2), 78–89. https://doi.org/10.20885/jaai.vol23.iss2.art2
Pakpahan, M., Eliyana, A., Hamidah, Buchdadi, A. D., & Bayuwati, T. R. (2020). The role of organizational justice dimensions: Enhancing work engagement and employee performance. Systematic Reviews in Pharmacy, 11(9), 323–332. https://doi.org/10.31838/srp.2020.9.49
Puspa, A. W. (2020). Pandemi Membawa Berkah kepada Bisnis Layanan Jasa Kurir. Bisnis.Com.
Putri, A. S. (2021). Dampak Pandemi Covid-19 Terhadap Bisnis Ekspedisi. Kumparan.Com.
Rahim, H. L., Abidin, Z. Z., Mohtar, S., & Ramli, A. (2015). The Effect of Entrepreneurial Leadership Towards Organizational Performance. International Academic Research Journal of Business and Technology, 1(2), 193–200.
Rajiani, I., & Ismail, N. (2019). Management innovation in balancing technology innovation to harness universities performance in the era of community 4.0. Polish Journal of Management Studies, 19(1), 309–321. https://doi.org/10.17512/pjms.2019.19.1.24
Riana, I. G., Aristana, I. N., Rihayana, I. G., Wiagustini, N. L. P., & Abbas, E. W. (2020). High-performance work system in moderating entrepreneurial leadership, employee creativity and knowledge sharing. Polish Journal of Management Studies, 21(1), 328–341. https://doi.org/10.17512/pjms.2020.21.1.24
Ridlwan, M., Purwandari, D. A., & Syah, T. Y. R. (2021). The Effect of Compensation and Motivation on Employee performance. Husnayain Business Review, 1(1), 43–50. https://doi.org/10.54099/hbr.v1i1.13
Shalley, C. E., Gilson, L. L., & Blum, T. C. (2000). Matching Creativity Requirements and the Work Environment: Effects on Satisfaction and Intentions to Leave. Academy of Management Journal, 43(2), 215–223. https://doi.org/10.5465/1556378
Sibutar, E., Syah, T. Y. R., & Anindita, R. (2016). The impact of design components and job satisfaction on employee performance. International Business Management, 10(20), 4907–4916. https://doi.org/10.3923/ibm.2016.4907.4916
Syah, T. Y. R., & Olivia, D. (2022). Enhancing Patronage Intention on Online Fashion Industry in Indonesia: The Role of Value Co-Creation, Brand Image, and E-Service Quality. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2065790
Tang, G., Yu, B., Cooke, F. L., & Chen, Y. (2017). High-performance work system and employee creativity: The roles of perceived organisational support and devolved management. Personnel Review, 46(7), 1318–1334. https://doi.org/10.1108/PR-09-2016-0235
Taruno, F. X. S. C., Thoyib, A., Zain, D., & Rahayu, M. (2012). Pengaruh Gaya Kepemimpinan terhadap Kinerja Dosen dengan Kepuasan Kerja dan Motivasi Kerja sebagai Mediator (Studi pada Perguruan Tinggi Swasta di Jayapura). Jurnal Aplikasi Manajemen, 10(3), 495–509.
Wang, X., Liao, J., Xia, D., & Chang, T. (2010). The impact of organizational justice on work performance: Mediating effects of organizational commitment and leader-member exchange. The Impact of Organizational Justice on Work Performance: Mediating Effects of Organizational Commitment and Leader-Member Exchange, 31(6), 660–677. https://doi.org/10.1108/01437721011073364
Xiaomei, Huanqing, & Lingwei. (2013). Effects of high performance work systems on employee performance: psychological contract breach as mediator. 152–156. https://doi.org/10.2991/iaw-sc.2013.33
Ximenes, M., Supartha, W. G., Manuati Dewi, I. G. A., & Sintaasih, D. K. (2019). Entrepreneurial leadership moderating high performance work system and employee creativity on employee performance. Cogent Business and Management, 6(1), 1–13. https://doi.org/10.1080/23311975.2019.1697512
Zhang, X., & Zhou, J. (2014). Empowering leadership, uncertainty avoidance, trust, and employee creativity: Interaction effects and a mediating mechanism. Organizational Behavior and Human Decision Processes, 124(2), 150–164. https://doi.org/10.1016/j.obhdp.2014.02.002
Copyright and Licensing
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.