Mediating of Job Satisfaction in Improving Employee Performance with The Role Of Empowerment And Work Discipline
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Published:
Jul 26, 2022
Keywords:
Empowerment, Work Discipline, Job Satisfaction, Employee Performance
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Computer Science
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Abstract
Performance is the embodiment of work produced by a person, group of people or teams in an institution or organization. This study aims to find factors that can improve employee performance with empowerment, work discipline, and job satisfaction. This research was conducted at the Department of Trade, Industry, and Cooperatives of Small and Medium Enterprises in Serang City with a population of 62 all employees drawn into the sample with a total sampling / saturated sampling technique. The data collection technique using questionnaire dissemination with an interval scale of 1 strongly disagrees until 10 strongly agrees. The data was analyzed using SEM with SmartPLS. The results showed that empowerment has a significant positive effect on employee performance. Labor discipline has an insignificant effect on employee performance. Empowerment has a significant positive effect on job satisfaction. Work discipline has a positive and significant effect on job satisfaction. Job satisfaction has a positive and significant effect on employee performance. Job satisfaction can partially mediate the influence of empowerment on employee performance. Therefore, job satisfaction becomes full mediating by the influence of work discipline on employee performance.
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How to Cite
Alfarizi, A. W. ., Didit Haryadi and Syaechurodji, S. (2022) “Mediating of Job Satisfaction in Improving Employee Performance with The Role Of Empowerment And Work Discipline”, Jurnal Mantik, 6(2), pp. 1892-1902. doi: 10.35335/mantik.v6i2.2612.
References
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Amri, A., & Ramdani, Z. (2021). Effect Of Organization Commitment, Work Motivation, And Work Discipline On Employee Performance (Case Study: PT. PLN (Persero) P3b Sumatera UPT Padang). International Journal of Educational Management and Innovation, January. https://doi.org/10.12928/ijemi.v2i1.3183
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Hair, J. F., Hult, G. T. M., Ringle, C., Sarstedt, M., Danks, N., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. In Springer.
Hair, Joe F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109(November 2019), 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069
Haryadi, D. (2022). Meningkatkan Employe Performance Dengan Extrinsic Motivation Dan Interpersonal Trust Melalui Organizational Commitment. ECo-Buss, 4(3), 660–675.
Haryadi, D., Prahiawan, W., Nupus, H., & Wahyudi. (2021). Transformational Leadership, Training, Employee Performance Medias Organizational Citizenship Behavior dan Job Satisfaction. Ultima Manajemen Journal, 13(2), 304–323.
Haryadi, D., Setiawati, E. T., & Juhandi. (2022). The Role Of Organizational Culture On Improving Employee Performance Through Work Discipline. Jurnal Mantik, 6(1), 686–698.
Hestin. (2020). Pengaruh Pelatihan Dan Pemberdayaan Terhadap Kepuasan Kerja Di Perusahaan Batu Bara PT. Mustika Indah Permai. Jurnal Ekonomia, 10(1), 1–14.
Hutagalung, D., Asbari, M., Fayzhall, M., Ariyanto, E., & Agistiawati, E. (2020). Peran Religiusitas , Kepemimpinan Transformasional , Kepuasan Kerja dan Mediasi Organizational Citizenship Behavior terhadap Kinerja Guru. Journal of Education Psychology and Conseling, 2(1), 311–326.
Isnaini, Hamsani, & Andriyansah. (2020). The Effect of Work Discipline and Work Conflict on Organizational Commitment Meditated by Employee's Satisfaction During The Covid-19 Pandemic. Jurnal Wawasan Manajemen, 8(X), 45–56.
Kock, N. (2018). Minimum Sample Size Estimation in PLS-SEM: An Application in Tourism and Hospitality Research. Applying Partial Least Squares in Tourism and Hospitality Research, 1–16. https://doi.org/10.1108/978-1-78756-699-620181001
Kundu, S. C., Kumar, S., & Gahlawat, N. (2019). Empowering Leadership And Job Performance?: Mediating Role Of Psychological Empowerment. International Journal Empowering and Leadership, 1. https://doi.org/10.1108/MRR-04-2018-0183
Laksono, Y. B., Nursaid, T. H., & Sanosra, A. (2021). Pengaruh Efikasi Diri Dan Pemberdayaan Terhadap Motivasi Dan Kinerja Pegawai Pada Dinas Kependudukan Dan Pencatatan. Jurnal Sains Manajemen Dan Bisnis Indonesia, 11(x), 1–11. http://repository.unmuhjember.ac.id/8483/9/JURNAL.pdf
Maryani, Y., Entang, M., & Tukiran, M. (2021). The Relationship between Work Motivation, Work Discipline, and Employee Performance at the Regional Secretariat of Bogor City. International Journal of Social and Management Studies, 02(02), 1–16.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2014). Manajemen Sumber Daya Manusia Mencapai Keunggulan Bersaing (Edisi 6). Alih Bahasa: David Wijaya, Salemba Empat Jakarta.
Octaviannand. R, Pandjaitan. N. K, K. S. (2017). Effect of Job Satisfaction and Motivation towards Employee's Performance in XYZ Shipping Company. Journal of Education and Practice, 8(8), 72–79.
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics, and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
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Purnamasari, A., Handaru, A. W., & Parimita, W. (2021). the Effect of Career Development and Work Discipline To Job Satisfaction of Programming Department Employees At Pt. X. Jurnal Dinamika Manajemen Dan Bisnis, 4(2), 139–162. https://doi.org/10.21009/jdmb.04.2.7
Rahmatullah, A., Ramdansyah, A. D., Kambara, R., & Haryadi, D. (2022). Improving Organizational Performance With Organizational Culture And Transformational Leadership Through Intervening Organizational Commitment Variables. Dinasti International Journal Of Digital Business Management, 3(2), 161–176.
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Romi, M. V., Ahman, E., Suryadi, E., & Riswanto, A. (2020). Islamic Work Ethics-Based Organizational Citizenship Behavior to Improve the Job Satisfaction and Organizational Commitment of Higher Education Lecturers in Indonesia. International Journal of Higher Education, 9(2), 78–84.
Roy, F. I., & Sumartik, S. (2021). The Effect of Leadership, Self-Efficacy and Work Motivation on Work Discipline With Organizational Commitment as an Intervening Variable. Academia Open, 5, 1–16. https://doi.org/10.21070/acopen.5.2021.1767
Rumman, A. A., Al-Abbadi, L., & Alshawabkeh, R. (2020). The impact of human resource development practices on employee engagement and performance in Jordanian family restaurants. Problems and Perspectives in Management, 18(1), 130–140. https://doi.org/10.21511/ppm.18(1).2020.12
Safitri, A. E., & Solihah, E. (2020). Resistance To Change Sebagai Pemoderasi Pengaruh Servant Leadership Dan Pemberdayaan Terhadap Organizational Citizenship Behavior (OCB) (Studi Pada Sekretariat Daerah Kabupaten Demak). (National Conference on Applied Business, 28–38.
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Ahmad, I., & Manzoor, S. R. (2017). Effect of Teamwork, Employee Empowerment, and Training on Employee Performance. International Journal of Academic Research in Business and Social Sciences, Exploring Intellectual Capital, 7(11), 380–394.
Al-Ali. W, Ameen. An Isaac. O, Khalifa. G, S. A. H. (2019). The mediating effect of job happiness on the relationship between job satisfaction and employee performance and turnover intentions?: A case study on the oil and gas industry in the United Arab Emirates. Journal of Business and Retail Management Research (JBRMR), 13(4), 103–116.
Alfiana, D. (2020). Peran Perceived Organizational Support dan Psychological Empowerment terhadap Kinerja Karyawan melalui Organizational Citizenship Behavior. Jurnal Ilmu Manajemen, 8(3), 839. https://doi.org/10.26740/jim.v8n3.p839-851
AlKahtani, N. S., Iqbal, S., Sohail, M., Sheraz, F., Jahan, S., Anwar, B., & Haider, S. A. (2021). Impact Of Employee Empowerment On Organizational Commitment Through Job Satisfaction In Four And Five Stars Hotel Industry. Management Science Letters, 11, 813–822.
Amri, A., & Ramdani, Z. (2021). Effect Of Organization Commitment, Work Motivation, And Work Discipline On Employee Performance (Case Study: PT. PLN (Persero) P3b Sumatera UPT Padang). International Journal of Educational Management and Innovation, January. https://doi.org/10.12928/ijemi.v2i1.3183
Andyanto, D. J., Pratikto, H., & Ap, I. W. J. (2018). The Effect of Organizational Commitment and Organizational Culture on Employee Performance through Employee Satisfaction (Study of Gondanglegi Islamic Hospital of Malang). European Journal of Business and Management, 10, 23–32.
Budirianti, B. L. R., Agusdin, A., & Surati, S. (2020). The Influence of Work Discipline, Motivation, Job Satisfaction and the Work Environment on the Performance of Contract Employees. International Journal of Multicultural and Multireligious Understanding, 7(11), 174. https://doi.org/10.18415/ijmmu.v7i11.2174
Candana, D. M., Putra, R. B., & Wijaya, R. A. (2020). Pengaruh Motivasi Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Disiplin Kerja Sebagai Variabel Intervening Pada PT. Batang Hari Barisan. Jurnal Ekonomi Manajemen Sistem Informasi, 2(1), 47–60. https://doi.org/10.31933/jemsi.v2i1.329
Cepeda-Carrion, G., Cegarra-Navarro, J. G., & Cillo, V. (2019). Tips to use partial least squares structural equation modeling (PLS-SEM) in knowledge management. Journal of Knowledge Management, 23(1), 67–89. https://doi.org/10.1108/JKM-05-2018-0322
Chin, W., Cheah, J.-H., Liu, Y., Ting, H., Lim, X.-J., & Cham, T. H. (2020). Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research. Industrial Management & Data Systems, 120(12), 2161–2209. https://doi.org/10.1108/IMDS-10-2019-0529
Choi, S. L., Goh, C. F., Adam, M. B. H., & Tan, O. K. (2016). Transformational Leadership, Empowerment, And Job Satisfaction: The Mediating Role Of Employee Empowerment. Human Resources for Health, 14(1), 1–14.
Ekowati, V. M., Sabran, Supriyanto, A. S., Pratiwi, V. U., & Masyhuri. (2021). Assessing the impact of empowerment on achieving employee performance mediating role of information communication technology. Quality - Access to Success, 22(184), 211–216. https://doi.org/10.47750/QAS/22.184.27
Ghozali. I & Latan. H. (2015). Partial Least Square, Konsep, Teknik dan Aplikasi Menggunakan Program Smart PLS 3.0 (2nd ed.). Universitas Diponegoro Semarang.
Grose, R., Roof, K., Semenza, D., Leroux, X., & Mary, K. Y. (2019). A review of reviews of mental health, empowerment, and violence against young women in lower-income countries. Aggression and Violent Behavior (Vol. 46, pp. 25–36). https://doi.org/10.1016/j.avb.2019.01.007
Hair, J. F., Hult, G. T. M., Ringle, C., Sarstedt, M., Danks, N., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. In Springer.
Hair, Joe F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109(November 2019), 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069
Haryadi, D. (2022). Meningkatkan Employe Performance Dengan Extrinsic Motivation Dan Interpersonal Trust Melalui Organizational Commitment. ECo-Buss, 4(3), 660–675.
Haryadi, D., Prahiawan, W., Nupus, H., & Wahyudi. (2021). Transformational Leadership, Training, Employee Performance Medias Organizational Citizenship Behavior dan Job Satisfaction. Ultima Manajemen Journal, 13(2), 304–323.
Haryadi, D., Setiawati, E. T., & Juhandi. (2022). The Role Of Organizational Culture On Improving Employee Performance Through Work Discipline. Jurnal Mantik, 6(1), 686–698.
Hestin. (2020). Pengaruh Pelatihan Dan Pemberdayaan Terhadap Kepuasan Kerja Di Perusahaan Batu Bara PT. Mustika Indah Permai. Jurnal Ekonomia, 10(1), 1–14.
Hutagalung, D., Asbari, M., Fayzhall, M., Ariyanto, E., & Agistiawati, E. (2020). Peran Religiusitas , Kepemimpinan Transformasional , Kepuasan Kerja dan Mediasi Organizational Citizenship Behavior terhadap Kinerja Guru. Journal of Education Psychology and Conseling, 2(1), 311–326.
Isnaini, Hamsani, & Andriyansah. (2020). The Effect of Work Discipline and Work Conflict on Organizational Commitment Meditated by Employee's Satisfaction During The Covid-19 Pandemic. Jurnal Wawasan Manajemen, 8(X), 45–56.
Kock, N. (2018). Minimum Sample Size Estimation in PLS-SEM: An Application in Tourism and Hospitality Research. Applying Partial Least Squares in Tourism and Hospitality Research, 1–16. https://doi.org/10.1108/978-1-78756-699-620181001
Kundu, S. C., Kumar, S., & Gahlawat, N. (2019). Empowering Leadership And Job Performance?: Mediating Role Of Psychological Empowerment. International Journal Empowering and Leadership, 1. https://doi.org/10.1108/MRR-04-2018-0183
Laksono, Y. B., Nursaid, T. H., & Sanosra, A. (2021). Pengaruh Efikasi Diri Dan Pemberdayaan Terhadap Motivasi Dan Kinerja Pegawai Pada Dinas Kependudukan Dan Pencatatan. Jurnal Sains Manajemen Dan Bisnis Indonesia, 11(x), 1–11. http://repository.unmuhjember.ac.id/8483/9/JURNAL.pdf
Maryani, Y., Entang, M., & Tukiran, M. (2021). The Relationship between Work Motivation, Work Discipline, and Employee Performance at the Regional Secretariat of Bogor City. International Journal of Social and Management Studies, 02(02), 1–16.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2014). Manajemen Sumber Daya Manusia Mencapai Keunggulan Bersaing (Edisi 6). Alih Bahasa: David Wijaya, Salemba Empat Jakarta.
Octaviannand. R, Pandjaitan. N. K, K. S. (2017). Effect of Job Satisfaction and Motivation towards Employee's Performance in XYZ Shipping Company. Journal of Education and Practice, 8(8), 72–79.
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics, and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Pariesti, A. (2021). Pengaruh Kompetensi Dan Gaya Kepemimpinan Transformasional Terhadap Kinerja Pegawai Dengan Motivasi Sebagai Variabel Intervening (Studi Pada Inspektorat Kabupaten Katingan). Proceding Seminar Nasional Kewirausahaan, 2(1), 171–180.
Pawirosumarto. S, Sarjana. P. K, G. R. (2017). The e ff ect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management, 59. https://doi.org/10.1108/IJLMA-10-2016-0085
Purnamasari, A., Handaru, A. W., & Parimita, W. (2021). the Effect of Career Development and Work Discipline To Job Satisfaction of Programming Department Employees At Pt. X. Jurnal Dinamika Manajemen Dan Bisnis, 4(2), 139–162. https://doi.org/10.21009/jdmb.04.2.7
Rahmatullah, A., Ramdansyah, A. D., Kambara, R., & Haryadi, D. (2022). Improving Organizational Performance With Organizational Culture And Transformational Leadership Through Intervening Organizational Commitment Variables. Dinasti International Journal Of Digital Business Management, 3(2), 161–176.
Rizqika, F. D. (2020). Pengaruh Gaya Kepemimpinan Transformasional Self Efficacy Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. Royal Korindah. Media Ekonomi, 19(02), 286. https://doi.org/10.30595/medek.v19i02.7297
Romi, M. V., Ahman, E., Suryadi, E., & Riswanto, A. (2020). Islamic Work Ethics-Based Organizational Citizenship Behavior to Improve the Job Satisfaction and Organizational Commitment of Higher Education Lecturers in Indonesia. International Journal of Higher Education, 9(2), 78–84.
Roy, F. I., & Sumartik, S. (2021). The Effect of Leadership, Self-Efficacy and Work Motivation on Work Discipline With Organizational Commitment as an Intervening Variable. Academia Open, 5, 1–16. https://doi.org/10.21070/acopen.5.2021.1767
Rumman, A. A., Al-Abbadi, L., & Alshawabkeh, R. (2020). The impact of human resource development practices on employee engagement and performance in Jordanian family restaurants. Problems and Perspectives in Management, 18(1), 130–140. https://doi.org/10.21511/ppm.18(1).2020.12
Safitri, A. E., & Solihah, E. (2020). Resistance To Change Sebagai Pemoderasi Pengaruh Servant Leadership Dan Pemberdayaan Terhadap Organizational Citizenship Behavior (OCB) (Studi Pada Sekretariat Daerah Kabupaten Demak). (National Conference on Applied Business, 28–38.
Sake, F. A., Jamaluddin, & Sakawati, H. (2020). Pengaruh Budaya Organisasi Terhadap Disiplin Kerja Pegawai Pada Kantor Kecamatan Mallusetasi Kabupaten Barru Universitas Negeri Makassar Email?: fandyakbar15@gmail.com. Jurnal Manajemen, 4(1).
Sanggarawati, D. A., Fitrianty, R., Tyas, W. S. A., & Kuswandi. (2021). Efek Kepemimpinan Transformasional Dan Disiplin Kerja Terhadap Kepuasan Kerja Yang Berdampak Pada Kinerja Karyawan Di Pt. Citra Persada Infrastruktur Di Surabaya. Media Mahardika, 19(2), 255–268.
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