Job Satisfaction And Job Engagement: Which Has The Greatest Influence In Mediating Rewards And Performance?
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Published:
Aug 6, 2022
Keywords:
Job Satisfaction, Job Engagement, Reward, Performance, Mediation
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Computer Science
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Abstract
Penelitian ini bertujuan meneliti besaran pengaruh variabel kepuasan kerja dan job engagement dalam memediasi hubungan reward dan kinerja. Penelitian ini mengkaji pengaruh reward terhadap job engagement, kepuasan kerja, dan kinerja, kemudian mengkaji pengaruh job engagement dan kepuasan kerja terhadap kinerja. Metode penelitian yang digunakan yaitu penelitian kuantitatif dengan menggunakan data kuisioner sebanyak 395 responden. Hasil penelitian ini menunjukkan bahwa reward mempengaruhi job engagement, kepuasan kerja, dan kinerja. Job engagement dan kepuasan kerja mempengaruhi kinerja, job engagement dan kepuasan kerja mampu memediasi hubungan antara reward dan kinerja. Kemudian semakin menarik reward maka akan semakin meningkatkan job engagement karyawan serta meningkatkan kepuasan karyawan yang kemudian meningkatkan kinerja. Penelitian ini juga menunjukkan kepuasan kerja dan job engagement mampu memediasi hubungan reward terhadap kinerja, dimana kepuasan kerja memiliki pengaruh mediasi yang lebih besar daripada job engagement.
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How to Cite
Radianto, W. E. D. and Effendi, L. V. . (2022) “Job Satisfaction And Job Engagement: Which Has The Greatest Influence In Mediating Rewards And Performance?”, Jurnal Mantik, 6(2), pp. 2179-2187. doi: 10.35335/mantik.v6i2.2586.
References
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Anthonius, A. (2022). The Effect of Work Stress and Financial Reward Towards Sales and Marketing Work Performance. Jurnal Akuntansi dann Keuangan, 6(1), 145-152. doi:10.31000/competitive.v6i1.4755
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Domiyandra, R., & Rivai, H. A. (2019). Pengaruh Kepemimpinan Etis(Ethical Leadership),Budaya Organisasi, Dan Penghargaan(Rewards) Terhadap Keterikatan Jurnal STIE Semarang, 11(1), 102-118.
Fareed, Z., Abidan, Z. U., Shahzad, F., Amen, U., & Lodhi, R. N. (2013). The Impact of Rewards on Employee's Job Performance and Job Satisfaction. Management and Administrative Sciences Review, 2(5), 431-442.
Gohari, P., Kamkar, A., Hosseinipour, S. J., & Zohoori, M. (2013). Relationship between rewards and employee performance: A mediating role of job satisfaction. Interdisciplinary journal of contemporary research in business, 5(3), 571-597.
Hardianto, H., Rugaiyah, R., & Rosyidi, U. (2019). The effect of reward and job satisfaction toward turnover intention private junior high school. International e-Journal of Educational Studies, 3(6), 128-140. doi:10.31458/iejes.544742
Houle, S. A., Rich, B. L., Comeau, C. A., Blais, A. R., & Morin, A. J. (2022). The Job Engagement Scale: Development and Validation of a Short Form in English and French. Journal of Business and Psychology, 1-20. doi:10.1007/s10869-021-09782-z
Jacobs, S., Renard, M., & J.S, R. (2014). Intrinsic rewards and work engagement in the South African retail industry. SA Journal of Industrial Psychology, 40(2), 1-13. doi:10.4102/sajip.v40i2.119
Jalal, R. N. U. D., & Zaheer, M. A. (2017). Does job satisfaction mediate the relationship of workload, remuneration and psychological reward with job performance. International Journal of Academic Research in Business and Social Sciences, 7(9), 64-79. doi: 10.6007/IJARBSS/v7-i9/3309
Jannatin, A. R., & Puspawati, D. (2022). Pengaruh Keterikatan Kerja Terhadap Keterlibatan Kerja dan Kinerja dengan Dimediasi Faktor Kepercayaan Terhadap Atasan. Eqien-Jurnal Ekonomi dan Bisnis, 10(1), 1-9.
Kumari, K., Ali, S. B., & Abbas, J. (2021). Examining the Role of Motivation and Reward in Employees' Job Performance through Mediating Effect of Job Satisfaction: An Empirical Evidence. International Journal of Organizational Leadership, 10(4), 401-420. doi:10.33844/ijol.2021.60606
Kurniawati, I. D. (2014). Masa kerja dengan job engagement pada karyawan. Jurnal Ilmiah Psikologi Terapan, 2(2), 311-324.
Martono, S., Khoiruddin, M., & Wulansari, N. A. (2018). Remuneration reward management system as a driven factor of employee performance. International Journal of Business & Society, 19(4), 535-545.
Merchant, K. A., & Van der Stede, W. A. (2017). Management Control Systems Performance Measurement, Evaluation, and Incentives (4th ed.): Pearson.
Mira, M., Choong, Y., & Thim, C. (2019). The effect of HRM practices and employees’ job satisfaction on employee performance. Management Science Letters, 9(6), 771-786. doi:10.5267/j.msl.2019.3.011
Noercahyo, U. S., Maarif, M. S., & Sumertajaya, I. M. (2021). The Role of Employee Engagement on Job Satisfaction and Its Effect on Organizational Performance. Jurnal Aplikasi Manajemen 19(2), 296-309. doi:10.21776/ub.jam. 2021.019.02.06
Nurcahyo, T. W. (2021). Reward, Perceived Organizational and Supervisor Support (POS), Work Life Balance sebagai Faktor Kinerja Karyawan melalui Employee Engagement. Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi, 28(2), 14-27.
Nzelum, A. O., Unegbu, M. C., Nworie, J. C., & Irunegbo, G. C. (2019). Reward System Variables and Job Satisfaction of Librarians in Academic Libraries in Imo State, Nigeria. World, 1(1), 2-8.
Opio, M., Agweta, C., Ejang, M., Picorella, I., & Okello, T. R. (2022). The Effect of Reward Practices and Health Service Delivery in Health Facilities—Kwania District Uganda. Journal of Human Resource and Sustainability Studies, 10(2), 223-231. doi:10.4236/jhrss.2022.102014
Paparang, N. C., Areros, W. A., & Tatimu, V. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Pegawai Kantor PT. Post Indonesia di Manado. Productivity, 2(2), 35-39.
Park, J. H., & Lim, S. R. (2021). Influence of Dental Hygienist's Job Satisfaction, Psychological Ownership, and Job Engagement on Job Performance. Journal of dental hygiene science, 21(3), 168-177. doi:10.17135/jdhs.2021.21.3.168
Putra, M., & Damayanti, N. (2020). The Effect of Reward and Punishment to Performance of Driver Grabcar in Depok. International Journal of Research and Review, 7(1), 312-319.
Ratri, K. G. R., & Wahjudono, D. B. K. (2021). The Role of Employee Demographics, Work Stress, and Rewards on Job Satisfaction and Employee Performance. Jurnal Aplikasi Manajemen, 19(3), 634-648. doi:10. 21776/ub.jam.2021.019.03.16
Rothmann, S., & Rothmann Jr, S. (2010). Factors associated with employee engagement in South Africa. SA Journal of Industrial Psychology, 36(2), 27-39. doi:10.4102/sajip.v36i2.925
Suifan, T. S., Sweis, R. J., Alsayyed, N. M., Kilani, B. A., & Juaid, M. M. (2021). Organisational justice and job engagement predicating work performance. International Journal of Business Excellence, 24(1), 1-23. doi:10.1504/IJBEX.2020.10024930
Taufek, F. H. B., Zulkifle, Z., & Sharif, M. (2015). Sustainability in employment: Reward system and work engagement. Procedia Economics and Finance. Paper presented at the 7th International Economics & Business Management Conference, Malaysia.
Victor, J., & Hoole, C. (2017). The influence of organisational rewards on workplace trust and work engagement. SA Journal of Human Resource Management, 15(1), 1-14.
Wahyono, T. (2022). Pengaruh Job Enrichment, Reward dan Teamwork Terhadap Employee Engagement Pada PT Nusantara Berlian Motor. Journal of Community Research and Service, 6(1), 18-26.
Widodo, C. W. (2014). Pengaruh total reward terhadap job engagement serta dampaknya terhadap kinerja pegawai. Jurnal Ilmiah Manajemen, 4(3), 334-347.
Widyani, A. A. D., & Utami, N. M. S. (2021). Pengaruh Keterlibatan Kerja Karyawan, Loyalitas Kerja Dan Kerjasama Tim Terhadap Kinerja Karyawan CV. Sanitary Bali Pinangsia. Emas, 2(2), 224-234.
Wijaya, I. K. (2018). Pengaruh kepuasan kerja terhadap kinerja karyawan cv bukit sanomas. Agora, 6(2), 1-5.
Zeb, A., Ur Rehman, F., Arsalan, Y., & Usman Khan, M. (2021). Does organizational justice enhance job performance through high-performance human resource practices? WPOM-Working Papers on Operations Management, 12(2), 16-40. doi:10.4995/wpom.15497
Zikanga, D. K., Anumaka, B. I., Tamale, M. B., & Mugizi, W. (2021). Remuneration and job performance of teachers in government aided secondary schools in Western Uganda. Interdisciplinary Journal of Education Research, 3(2), 10-22. doi:10.51986/ijer-2021.vol3.02.02
Suifan, T. S., Sweis, R. J., Alsayyed, N. M., Kilani, B. A., & Juaid, M. M. (2021). Organisational justice and job engagement predicating work performance. International Journal of Business Excellence, 24(1), 1-23.
Lai, F. Y., Tang, H. C., Lu, S. C., Lee, Y. C., & Lin, C. C. (2020). Transformational leadership and job performance: The mediating role of work engagement. Sage Open, 10(1), 2158244019899085.
Davidescu, A. A., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees—Implications for sustainable human resource management. Sustainability, 12(15), 6086.
Rinny, P., Purba, C. B., & Handiman, U. T. (2020). The influence of compensation, job promotion, and job satisfaction on employee performance of Mercubuana University. International Journal of Business Marketing and Management (IJBMM), 5(2), 39-48.
Ali, B. J., & Anwar, G. (2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. International Journal of Engineering, Business and Management, 5(2), 21-30. doi:10.22161/ijebm.5.2.3
Ali, K. S., Islam, M. U., Azam, T. N., & Matin, W. U. (2021). Influence of Job Engagement on Transformational Leadership Style and Organizational Performance. iRASD Journal of Management, 3(1), 14-21. doi:10.52131/jom.2021.0301.0022
Anthonius, A. (2022). The Effect of Work Stress and Financial Reward Towards Sales and Marketing Work Performance. Jurnal Akuntansi dann Keuangan, 6(1), 145-152. doi:10.31000/competitive.v6i1.4755
Arifianto, C. F. (2018). Pengaruh Kepuasan Kerja Terhadap Kinerja Pada Karyawan PT DOM Pizza Indonesia Area Tangerang Raya. Kreatif: Jurnal Ilmiah Prodi Manajemen Universitas Pamulang, 6(4), 97-104. doi:10.32493/jk.v6i4.y2018.p97-104
Azhari, Z., Resmawan, E., & Ikhsan, M. I. M. (2021). Pengaruh kepuasan kerja terhadap kinerja karyawan pada dinas tenaga kerja dan transmigrasi kabupaten berau. Forum Ekonomi, 23(2), 187-193.
Domiyandra, R., & Rivai, H. A. (2019). Pengaruh Kepemimpinan Etis(Ethical Leadership),Budaya Organisasi, Dan Penghargaan(Rewards) Terhadap Keterikatan Jurnal STIE Semarang, 11(1), 102-118.
Fareed, Z., Abidan, Z. U., Shahzad, F., Amen, U., & Lodhi, R. N. (2013). The Impact of Rewards on Employee's Job Performance and Job Satisfaction. Management and Administrative Sciences Review, 2(5), 431-442.
Gohari, P., Kamkar, A., Hosseinipour, S. J., & Zohoori, M. (2013). Relationship between rewards and employee performance: A mediating role of job satisfaction. Interdisciplinary journal of contemporary research in business, 5(3), 571-597.
Hardianto, H., Rugaiyah, R., & Rosyidi, U. (2019). The effect of reward and job satisfaction toward turnover intention private junior high school. International e-Journal of Educational Studies, 3(6), 128-140. doi:10.31458/iejes.544742
Houle, S. A., Rich, B. L., Comeau, C. A., Blais, A. R., & Morin, A. J. (2022). The Job Engagement Scale: Development and Validation of a Short Form in English and French. Journal of Business and Psychology, 1-20. doi:10.1007/s10869-021-09782-z
Jacobs, S., Renard, M., & J.S, R. (2014). Intrinsic rewards and work engagement in the South African retail industry. SA Journal of Industrial Psychology, 40(2), 1-13. doi:10.4102/sajip.v40i2.119
Jalal, R. N. U. D., & Zaheer, M. A. (2017). Does job satisfaction mediate the relationship of workload, remuneration and psychological reward with job performance. International Journal of Academic Research in Business and Social Sciences, 7(9), 64-79. doi: 10.6007/IJARBSS/v7-i9/3309
Jannatin, A. R., & Puspawati, D. (2022). Pengaruh Keterikatan Kerja Terhadap Keterlibatan Kerja dan Kinerja dengan Dimediasi Faktor Kepercayaan Terhadap Atasan. Eqien-Jurnal Ekonomi dan Bisnis, 10(1), 1-9.
Kumari, K., Ali, S. B., & Abbas, J. (2021). Examining the Role of Motivation and Reward in Employees' Job Performance through Mediating Effect of Job Satisfaction: An Empirical Evidence. International Journal of Organizational Leadership, 10(4), 401-420. doi:10.33844/ijol.2021.60606
Kurniawati, I. D. (2014). Masa kerja dengan job engagement pada karyawan. Jurnal Ilmiah Psikologi Terapan, 2(2), 311-324.
Martono, S., Khoiruddin, M., & Wulansari, N. A. (2018). Remuneration reward management system as a driven factor of employee performance. International Journal of Business & Society, 19(4), 535-545.
Merchant, K. A., & Van der Stede, W. A. (2017). Management Control Systems Performance Measurement, Evaluation, and Incentives (4th ed.): Pearson.
Mira, M., Choong, Y., & Thim, C. (2019). The effect of HRM practices and employees’ job satisfaction on employee performance. Management Science Letters, 9(6), 771-786. doi:10.5267/j.msl.2019.3.011
Noercahyo, U. S., Maarif, M. S., & Sumertajaya, I. M. (2021). The Role of Employee Engagement on Job Satisfaction and Its Effect on Organizational Performance. Jurnal Aplikasi Manajemen 19(2), 296-309. doi:10.21776/ub.jam. 2021.019.02.06
Nurcahyo, T. W. (2021). Reward, Perceived Organizational and Supervisor Support (POS), Work Life Balance sebagai Faktor Kinerja Karyawan melalui Employee Engagement. Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi, 28(2), 14-27.
Nzelum, A. O., Unegbu, M. C., Nworie, J. C., & Irunegbo, G. C. (2019). Reward System Variables and Job Satisfaction of Librarians in Academic Libraries in Imo State, Nigeria. World, 1(1), 2-8.
Opio, M., Agweta, C., Ejang, M., Picorella, I., & Okello, T. R. (2022). The Effect of Reward Practices and Health Service Delivery in Health Facilities—Kwania District Uganda. Journal of Human Resource and Sustainability Studies, 10(2), 223-231. doi:10.4236/jhrss.2022.102014
Paparang, N. C., Areros, W. A., & Tatimu, V. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Pegawai Kantor PT. Post Indonesia di Manado. Productivity, 2(2), 35-39.
Park, J. H., & Lim, S. R. (2021). Influence of Dental Hygienist's Job Satisfaction, Psychological Ownership, and Job Engagement on Job Performance. Journal of dental hygiene science, 21(3), 168-177. doi:10.17135/jdhs.2021.21.3.168
Putra, M., & Damayanti, N. (2020). The Effect of Reward and Punishment to Performance of Driver Grabcar in Depok. International Journal of Research and Review, 7(1), 312-319.
Ratri, K. G. R., & Wahjudono, D. B. K. (2021). The Role of Employee Demographics, Work Stress, and Rewards on Job Satisfaction and Employee Performance. Jurnal Aplikasi Manajemen, 19(3), 634-648. doi:10. 21776/ub.jam.2021.019.03.16
Rothmann, S., & Rothmann Jr, S. (2010). Factors associated with employee engagement in South Africa. SA Journal of Industrial Psychology, 36(2), 27-39. doi:10.4102/sajip.v36i2.925
Suifan, T. S., Sweis, R. J., Alsayyed, N. M., Kilani, B. A., & Juaid, M. M. (2021). Organisational justice and job engagement predicating work performance. International Journal of Business Excellence, 24(1), 1-23. doi:10.1504/IJBEX.2020.10024930
Taufek, F. H. B., Zulkifle, Z., & Sharif, M. (2015). Sustainability in employment: Reward system and work engagement. Procedia Economics and Finance. Paper presented at the 7th International Economics & Business Management Conference, Malaysia.
Victor, J., & Hoole, C. (2017). The influence of organisational rewards on workplace trust and work engagement. SA Journal of Human Resource Management, 15(1), 1-14.
Wahyono, T. (2022). Pengaruh Job Enrichment, Reward dan Teamwork Terhadap Employee Engagement Pada PT Nusantara Berlian Motor. Journal of Community Research and Service, 6(1), 18-26.
Widodo, C. W. (2014). Pengaruh total reward terhadap job engagement serta dampaknya terhadap kinerja pegawai. Jurnal Ilmiah Manajemen, 4(3), 334-347.
Widyani, A. A. D., & Utami, N. M. S. (2021). Pengaruh Keterlibatan Kerja Karyawan, Loyalitas Kerja Dan Kerjasama Tim Terhadap Kinerja Karyawan CV. Sanitary Bali Pinangsia. Emas, 2(2), 224-234.
Wijaya, I. K. (2018). Pengaruh kepuasan kerja terhadap kinerja karyawan cv bukit sanomas. Agora, 6(2), 1-5.
Zeb, A., Ur Rehman, F., Arsalan, Y., & Usman Khan, M. (2021). Does organizational justice enhance job performance through high-performance human resource practices? WPOM-Working Papers on Operations Management, 12(2), 16-40. doi:10.4995/wpom.15497
Zikanga, D. K., Anumaka, B. I., Tamale, M. B., & Mugizi, W. (2021). Remuneration and job performance of teachers in government aided secondary schools in Western Uganda. Interdisciplinary Journal of Education Research, 3(2), 10-22. doi:10.51986/ijer-2021.vol3.02.02
Suifan, T. S., Sweis, R. J., Alsayyed, N. M., Kilani, B. A., & Juaid, M. M. (2021). Organisational justice and job engagement predicating work performance. International Journal of Business Excellence, 24(1), 1-23.
Lai, F. Y., Tang, H. C., Lu, S. C., Lee, Y. C., & Lin, C. C. (2020). Transformational leadership and job performance: The mediating role of work engagement. Sage Open, 10(1), 2158244019899085.
Davidescu, A. A., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees—Implications for sustainable human resource management. Sustainability, 12(15), 6086.
Rinny, P., Purba, C. B., & Handiman, U. T. (2020). The influence of compensation, job promotion, and job satisfaction on employee performance of Mercubuana University. International Journal of Business Marketing and Management (IJBMM), 5(2), 39-48.
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