The Impact Of Knowledge Sharing And Innovation On Performance: The Mediation Role Of Innovation
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Published:
May 30, 2022
Keywords:
Knowledge Sharing, Innovation, Business Performance, MSMEs
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Computer Science
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Abstract
Management research maintains organizational performance during the Covid-19 pandemic by requiring it to act effectively and efficiently in managing the business based on relevant knowledge. Efforts are needed to support the organization by maintaining the key to success based on knowledge sharing and innovation in improving business performance, therefore the organization can survive during the crisis. This study aims to investigate the mediating role of innovation on the relationship between knowledge sharing and business performance. The population of this research were Cafes and Restaurants in Payakumbuh City with a sample of 110 owners or managers. Data were collected through a questionnaire. Partial least squares structural equation modeling method (PLS-SEM) with SmartPLS 4 was used to analyze the data. The results of this study confirm that knowledge sharing has a positive effect on innovation. Knowledge sharing and innovation have a positive effect on business performance. The study also found a mediating effect of innovation on the relationship between knowledge sharing and business performance. The findings of this study state that knowledge sharing plays a role in improving the performance of cafes and restaurants either directly or through intermediary innovation.
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Melisha Hidayat, U., Yulia Hendri Yeni and Vera Pujani (2022) “The Impact Of Knowledge Sharing And Innovation On Performance: The Mediation Role Of Innovation ”, Jurnal Mantik, 6(1), pp. 958-967. doi: 10.35335/mantik.v6i2.2525.
References
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[38] I. Usman, H. Maupa, M. Idrus, S. Haerani, and N. Nurjanna, “Moderation effect of competence of knowledge and innovation: case of Bali,” Bus. Process Manag. J., vol. 26, no. 6, pp. 1307–1327, 2020, doi: 10.1108/BPMJ-06-2019-0236.
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[2] A. Halim, “Pengaruh Pertumbuhan Usaha Mikro, Kecil Dan Menengah Terhadap Pertumbuhan Ekonomi Kabupaten Mamuju,” J. Ilm. Ekon. Pembang., vol. 1, no. 2, pp. 157–172, 2020, [Online]. Available: https://stiemmamuju.e-journal.id/GJIEP/article/view/39.
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[4] M. A. Adrian, “Empowerment Strategies of Micro, Small, Medium Enterprises (MSMES) to Improve Indonesia Export Performance,” Int. J. Econ. Bus. Account. Res., vol. 2, no. 04, pp. 50–60, 2019, doi: 10.29040/ijebar.v2i04.222.
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[7] UI, “Impact of Pandemic on MSMEs in Indonesia,” Jakarta, 2020.
[8] D. Asih, R. B. Ikhsan, N. K. Fajrin, and F. D. Malihah, “The Construction of Religiosity Role in Causality Relationship with Consumer Behavior Intention,” J. Bus. Stud. Mangement Rev., vol. 5, no. 1, pp. 27–32, 2021, doi: 10.22437/jbsmr.v5i1.16405.
[9] I. G. C. Putra, N. M. Sunarsih, L. G. Novitasari, and M. Setini, “Exploring the relationship between social capital, innovation capability and innovation during the coronavirus pandemic,” Uncertain Supply Chain Manag., vol. 8, no. 4, pp. 857–864, 2020, doi: 10.5267/j.uscm.2020.5.007.
[10] A. G. Pelupessy, A. S. Sulastri, G. Sinaga, and R. Kapoor, “Impact of the COVID-19 pandemic on MSMEs MSMEs during Indonesia report,” p. 27, 2020.
[11] N. Serbulova, T. Morgunova, and G. Persiyanova, “Innovations during COVID-19 pandemic: Trends, technologies, prospects,” E3S Web Conf., vol. 210, 2020, doi: 10.1051/e3sconf/202021002005.
[12] N. G. U?ur and O. Akova, “The effect of Covid-19 pandemic on cafe-bar, bistro and night clubs,” Uluslararas? Be?eri ve Sos. Bilim. ?nceleme Derg., vol. 5, no. 2, pp. 139–153, 2021.
[13] S. Baradziej and D. Gkikas, “The impact of Covid-19 pandemic on knowledge sharing, IT infrastructure flexibility and IT project success,” no. September, pp. 1–69, 2021.
[14] S. M. Lestari, G. N. Azizah, D. P. Sari, and H. Maulana, “The Impact of COVID-19 Pandemic on Café Design Concept,” Int. J. Res. Appl. Technol., vol. 1, no. 2, pp. 431–438, 2021, doi: 10.34010/injuratech.v1i2.6778.
[15] I. G. E. P. S. Sentanu and A. Praharjo, “Effect of entrepreneurial orientation and knowledge sharing on business performance,” J. Inov. Ekon., vol. 5, no. 01, pp. 1–8, 2019, doi: 10.22219/jiko.v5i01.9859.
[16] U. R. Christa and V. Kristinae, “The effect of product innovation on business performance during covid 19 pandemic,” Uncertain Supply Chain Manag., vol. 9, no. 1, pp. 151–158, 2020, doi: 10.5267/j.uscm.2020.10.006.
[17] S. Singh, N. Thomas, and R. Numbudiri, “Knowledge sharing in times of a pandemic: An intergenerational learning approach,” Knowl. Process Manag., vol. 28, no. 2, pp. 153–164, 2021, doi: 10.1002/kpm.1669.
[18] R. Sulistiyani and W. Harwiki, “How SMEs Build Innovation Capability Based on Knowledge Sharing Behavior? Phenomenological Approach,” Procedia - Soc. Behav. Sci., vol. 219, pp. 741–747, 2016, doi: 10.1016/j.sbspro.2016.05.070.
[19] H. Tiawon and I. W. G. Supartha, “Implementing a business strategy with supply chain management in a management system and management control to improve the performance of the hotel business,” Uncertain Supply Chain Manag., vol. 9, no. 3, pp. 687–695, 2021, doi: 10.5267/j.uscm.2021.4.010.
[20] N. A. Adam and G. Alarifi, “Innovation practices for survival of small and medium enterprises (SMEs) in the COVID-19 times: the role of external support,” J. Innov. Entrep., vol. 10, no. 1, 2021, doi: 10.1186/s13731-021-00156-6.
[21] F. F. Nah and K. Siau, “COVID-19 Pandemic – Role of Technology in Transforming Business to the New Normal,” Pap. Present. Proc. 22nd HCI Int. Conf. HCII 2020., no. September, 2020, doi: 10.1007/978-3-030-60152-2.
[22] H. Sulistyo and S. Ayuni, “How Does Knowledge Absorption Foster Performance? The Mediating Effect of Innovation Capability,” J. Din. Manaj., vol. 9, no. 1, pp. 114–125, 2018, doi: 10.15294/jdm.v9i1.14657.
[23] J. Shin, Y. J. Kim, S. Jung, and C. Kim, “Product and service innovation: Comparison between performance and efficiency,” J. Innov. Knowl., vol. 7, no. 3, p. 100191, 2022, doi: 10.1016/j.jik.2022.100191.
[24] Z. J. H. Tarigan, “The impact of organization commitment to process and product innovation in improving operational performance,” Int. J. Bus. Soc., vol. 19, no. 2, pp. 335–346, 2018.
[25] J. Pilawa, L. Witell, A. Valtakoski, and P. Kristensson, “Service innovativeness in retailing: Increasing the relative attractiveness during the COVID-19 pandemic,” J. Retail. Consum. Serv., vol. 67, no. December 2021, p. 102962, 2022, doi: 10.1016/j.jretconser.2022.102962.
[26] K. Heinonen and T. Strandvik, “Reframing service innovation: COVID-19 as a catalyst for imposed service innovation,” J. Serv. Manag., vol. 32, no. 1, pp. 101–112, 2021, doi: 10.1108/JOSM-05-2020-0161.
[27] N. Kim and C. Shim, “Social capital, knowledge sharing and innovation of small- and medium-sized enterprises in a tourism cluster,” Int. J. Contemp. Hosp. Manag., vol. 30, no. 6, pp. 2417–2437, 2018, doi: 10.1108/IJCHM-07-2016-0392.
[28] N. Masih, N. Sriratanaviriyakul, J. El-Den, and S. Azam, “The role of knowledge sharing on employees’ innovation initiatives,” Proc. 2018 8th Int. Work. Comput. Sci. Eng. WCSE 2018, no. June, pp. 697–704, 2018, doi: 10.18178/wcse.2018.06.115.
[29] T. Ahmed, M. S. Khan, D. Thitivesa, Y. Siraphatthada, and T. Phumdara, “Impact of employees engagement and knowledge sharing on organizational performance: Study of HR challenges in COVID-19 pandemic,” Hum. Syst. Manag., vol. 39, no. 4, pp. 589–601, 2020, doi: 10.3233/HSM-201052.
[30] W. Suryani and M. Claudya, “Competitive advantage?: Empirical evidence from the small business of culinary,” vol. 06, no. 01, pp. 1–6, 2021.
[31] Udriyah, J. Tham, and S. M. Ferdous Azam, “The effects of market orientation and innovation on competitive advantage and business performance of textile smes,” Manag. Sci. Lett., vol. 9, no. 9, pp. 1419–1428, 2019, doi: 10.5267/j.msl.2019.5.009.
[32] S. Sutapa, M. Mulyana, and W. Wasitowati, “The Role of Market Orientation, Creativity and Innovation in Creating Competitive Advantages and Creative Industry Performance,” J. Din. Manaj., vol. 8, no. 2, pp. 152–166, 2017, doi: 10.15294/jdm.v1i1.12756.
[33] H. Herman, H. Hady, and W. Arafah, “The Influence of Market Orientation and Product Innovation on the Competitive Advantage and Its Implication toward Small and Medium Enterprises (Ukm) Performance,” Int. J. Sci. Eng. Invent., vol. 4, no. 08, pp. 8–21, 2018, doi: 10.23958/ijsei/vol04-i08/02.
[34] Z. M. E. Siregar, E. Ahman, and S. H. Senen, “Knowledge Management , Innovation , and Firm Performance?: The Case of Batik Industry in Indonesia,” no. December, 2020.
[35] B. Tjahjadi, N. Soewarno, H. Hariyati, L. N. Nafidah, N. Kustiningsih, and V. Nadyaningrum, “The role of green innovation between green market orientation and business performance: its implication for open innovation,” J. Open Innov. Technol. Mark. Complex., vol. 6, no. 4, pp. 1–18, 2020, doi: 10.3390/joitmc6040173.
[36] L. Gwee and I. G. A. K. Giantari, “the Role of Competitive Advantage Mediates the Effect of Innovation on Business Performance,” Am. J. Humanit. Soc. Sci. Res., vol. 5, no. 1, pp. 222–230, 2021.
[37] S. K. Akpoviroro and P. M. Akanmu, “The Efficacy of Entrepreneurship Orientation on SMEs’ Performance,” J. Islam. Econ. Bus. Res., vol. 1, no. 1, pp. 40–58, 2021, doi: 10.18196/jiebr.v1i1.11616.
[38] I. Usman, H. Maupa, M. Idrus, S. Haerani, and N. Nurjanna, “Moderation effect of competence of knowledge and innovation: case of Bali,” Bus. Process Manag. J., vol. 26, no. 6, pp. 1307–1327, 2020, doi: 10.1108/BPMJ-06-2019-0236.
[39] Y. Utami, M. Rofik, N. W. Cahyaningtyas, and D. P. Darminto, “Impact of knowledge sharing and innovation on small business performance,” in Complex, Intelligent and Software Intensive Systems. CISIS 2020. Advances in Intelligent Systems and Computing., vol. 1194, L. Barolli, A. Poniszewska-Maranda, and T. Enokido, Eds. Springer, Cham, 2021.
[40] S. D. Lestari, F. M. Leon, S. Widyastuti, N. A. Brabo, and A. H. P. K. Putra, “Antecedents and consequences of innovation and business strategy on performance and competitive advantage of SMEs,” J. Asian Financ. Econ. Bus., vol. 7, no. 6, pp. 365–378, 2020, doi: 10.13106/JAFEB.2020.VOL7.NO6.365.
[41] S. W. L. H. Setyanti, E. A. Troena, U. Nimran, and M. Rahayu, “Innovation Role in Mediating the Effect of Entrepreneurship Orientation, Management Capabilities and Knowledge Sharing Toward Business Performance: Study at Batik SMEs in East Java Indonesia,” IOSR J. Bus. Manag., vol. 8, no. 4, pp. 16–27, 2013, doi: 10.9790/487x-0841627.
[42] U. Sekaran and R. Bougie, Research Methods for Business s: A Skill- Building Approach, 17th Ed. Chichester: Wiley, 2017.
[43] J. F. Hair, G. T. M. Hult, C. M. Ringle, and M. Sarstedt, A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), Second Edi. Los Angeles, 2017.
[44] A. T. Haryanto, T. Haryono, and H. S. R. Sawitri, “Market Orientation, Learning Orientation and Small Medium Enterprises Performance:The Mediating Role of Innovation,” Int. Rev. Manag. Mark., vol. 7, no. 1, pp. 484–491, 2017.
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