Evaluation of Information Technology Governance by Using CobIT 5 Framework at Higher Education
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Published:
Nov 30, 2018
Keywords:
IT Governance, Information Technology, Capability Level, Process Assessment Model, CobIT 5
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Computer Science
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Abstract
IT (Information Technology) governance is an important thing in every organization where at this time Information Technology has become an important role in the sustainability of an organization. Therefore, to produce good organizational goals, good IT governance is needed as well. In this study, there are several problems that must be managed by the organization but have been summarized in the problem of resource optimization. To solve these problems, the COBIT 5 framework was chosen as a framework that would become a reference for solving these problems. There are 16 processes that will solve organizational problems, namely EDM02, EDM04, APO01, APO03, APO04, APO07, APO08, APO10, APO13, BAI01, BAI02, BAI04, DSS01, DSS03, DSS04, MEA01 and using PAM (Process Assessment Model) as tools to evaluate. The purpose of this study was to determine the level of organizational IT capabilities, and to analyze the gap between the organizational target value (to be) and the capability value obtained by the current organization (to be). After knowing the gap value, this value will be used as a basis for producing a recommendation for improvement for the organization.
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Sihotang, J., Panjaitan, E. S. . and Yunis, R. . (2018) “Evaluation of Information Technology Governance by Using CobIT 5 Framework at Higher Education”, Jurnal Mantik, 4(3), pp. 2194-2203. Available at: https://iocscience.org/ejournal/index.php/mantik/article/view/1101 (Accessed: 25April2026).
References
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Wulandari, S. A. et al. (2019) ‘ScienceDirect ScienceDirect Risk Assessment and Recommendation Strategy Based on COBIT 5 Risk Assessment Recommendation Strategy Based on COBIT 5 for Risk?: and Case Study SIKN JIKN Helpdesk Service for Risk?: Case Study SIKN JIKN Helpdesk Service’, Procedia Computer Science. Elsevier B.V., 161, pp. 168–177. doi: 10.1016/j.procs.2019.11.112
[2] Al-badi, A., Tarhini, A. and Islam, A. (2018) ‘ScienceDirect ScienceDirect’, Procedia Computer Science. Elsevier B.V., 141, pp. 271–277. doi: 10.1016/j.procs.2018.10.181.
[3] Almeida, R. and Técnico, I. S. (2020) ‘Integrating COBIT 5 PAM and TIPA for ITIL Using an Ontology Matching System’, 11(3). doi: 10.4018/IJHCITP.2020070105.
[4] Astuti, H. M. et al. (2018) ‘ScienceDirect Risks Assessment of Information Technology Processes Based on COBIT 5 Framework: A Case Study of ITS Service Desk’, Procedia Computer Science. Elsevier B.V., 124, pp. 569–576. doi: 10.1016/j.procs.2017.12.191.
[5] Bahari, B. A., Adnan, F. and Prasetyo, B. (2019) ‘Audit Capability Level Using COBIT 5 . 0?: A University Customer Care Center at University of Jember’, 2019 International Conference on Computer Science, Information Technology, and Electrical Engineering (ICOMITEE). IEEE, 1, pp. 5–12.
[6] Bart, C. (2019) ‘Board-level IT Governance’, IEEE, 21(2), pp. 58–65. doi: https://doi.org/10.1109/MITP.2019.2892937.
[7] Bianchi, I. S. and Sousa, R. D. (2016) ‘IT Governance mechanisms in higher education’, Procedia - Procedia Computer Science. Elsevier Masson SAS, 100, pp. 941–946. doi: 10.1016/j.procs.2016.09.253.
[9] Care, S. et al. (2017) ‘ScienceDirect ScienceDirect CENTERIS - International Conference on ENTERprise Information Systems / ProjMAN - IT Governance Structures in Brazilian , Dutch and Portuguese Universities’, Procedia Computer Science. Elsevier B.V., 121, pp. 927–933. doi: 10.1016/j.procs.2017.11.120.
[10] De Haes, S. et al. (2016) ‘Adoption and Impact of IT Governance and Management Practices’, International Journal of IT/Business Alignment and Governance, 7(1), pp. 50–72. doi: 10.4018/ijitbag.2016010104.
[11] Fitroh, Nur Amalia, S. P. and Ratnawati, S. (2019) ‘Assessment of the Effectiveness of Internal Controls in an Organization Based on COBIT 5 Framework Case Study: State-Owned Enterprises’, 2019 7th International Conference on Cyber and IT Service Management, CITSM 2019. doi: 10.1109/CITSM47753.2019.8965409.
[12] Ghildyal, A., Chang, E. and Parvin, S. (2017) ‘Innovation-Led Benefit Approach to IT Governance’, Journal of Economics, Business and Management, 5(6), pp. 241–245. doi: 10.18178/joebm.2017.5.6.520.
[13] Hayati, N. (2018) ‘Citation Analisis as a Tool of Library Collections Evaluation’, Record and Library Journal, 2(1), p. 1. doi: 10.20473/rlj.v2-i1.2016.1-15.
[14] ISACA (2012) ‘COBIT 5: A business framework for Governance and Management of Enterprise IT’, Introduction to COBIT, pp. 1–94. doi: http://dx.doi.org/10.1016/j.vetmic.2015.02.021.
[15] ISACA (2012) A Business Framework for the Governance and Management of Enterprise IT, Trust And Partnership.
[16] ISACA (2013) COBIT ® Process Assessment Model (PAM): Using COBIT ® 5.
[17] Ju, J., Liu, L. and Feng, Y. (2020) ‘Citizen-centered big data analysis-driven governance intelligence framework for smart cities’, Telecommunications Policy. Elsevier Ltd, (December 2017), pp. 1–16. doi: 10.1016/j.telpol.2018.01.003.
[18] Juliantari, P., Dantes, G. R. and Divayana, D. G. H. (2020) ‘Analysis of E-Government Governance in Bangli District’s Government Using the COBIT 5 Framework’, 394(Icirad 2019), pp. 347–353. doi: 10.2991/assehr.k.200115.057.
[19] Kuznetsov, A. P. et al. (2018) ‘Equivalence assessment method for the resource efficiency of equipment, technologies and production systems’, Procedia Manufacturing. Elsevier B.V., 21(2017), pp. 525–532. doi: 10.1016/j.promfg.2018.02.153.
[20] Rado Omesaad, AL Fanah Muna, T. E. (2019) ‘Intelligent Computing’, 2019 IEEE International Memory Workshop, 858(Rado Omesaad, AL Fanah Muna, T. E. (2019). Intelligent Computing. 2019 IEEE International Memory Workshop, 858, 93–98. https://doi.org/10.1007/978-3-030-01174-1), pp. 93–98. doi: 10.1007/978-3-030-01174-1.
[21] Schulman, P. R. (2020) ‘Organizational structure and safety culture: Conceptual and practical challenges’, Safety Science. Elsevier, 126(October 2019), p. 104669. doi: 10.1016/j.ssci.2020.104669.
[22] Selig, G. J. (2018) ‘IT Governance – An Integrated Framework and Roadmap for Planning , Deploying & Sustaining for Competitive Advantage’, 2018 Portland International Conference on Management of Engineering and Technology (PICMET). Portland International Conference on Management of Engineering and Technology, Inc. (PICMET), pp. 1–15.
[23] Setiawan, A. K. and Andry, J. F. (2019) ‘IT Governance Evaluation using COBIT 5 Framework on the National Library’, Jurnal Sistem Informasi, 15(1), pp. 10–17. doi: https://doi.org/10.21609/jsi.v15i1.790.
[24] Smits, D. and Hillegersberg, J. Van (2017) ‘ScienceDirect ScienceDirect The development of a hard and soft IT governance assessment The development of a hard and soft IT governance assessment instrument instrument’, Procedia Computer Science. Elsevier B.V., 121, pp. 47–54. doi: 10.1016/j.procs.2017.11.008.
[25] Wautelet, Y. (2019) ‘The Journal of Systems and Software A model-driven IT governance process based on the strategic impact evaluation of services’, The Journal of Systems & Software. Elsevier Inc., 149, pp. 462–475. doi: 10.1016/j.jss.2018.12.024.
Wulandari, S. A. et al. (2019) ‘ScienceDirect ScienceDirect Risk Assessment and Recommendation Strategy Based on COBIT 5 Risk Assessment Recommendation Strategy Based on COBIT 5 for Risk?: and Case Study SIKN JIKN Helpdesk Service for Risk?: Case Study SIKN JIKN Helpdesk Service’, Procedia Computer Science. Elsevier B.V., 161, pp. 168–177. doi: 10.1016/j.procs.2019.11.112
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